Asioi verkossa korona-aikana

Use our online services because of the corona situation. Apply for licenses and file crime reports online. If your matter requires a personal visit, make an appointment in advance. Queuing at police premises is not always possible.

Poliisi - Yhteystiedot - Poliisiasema ja poliisilaitos

Järvenpää police station, police matters

One of the police stations of Eastern Uusimaa Police Department

One of the police stations of Eastern Uusimaa Police Department. Police station is service point of local police. The duty of the local police is to maintain public order and security; to take measures to prevent crime; to investigate crimes and other events threatening public order and security; to direct and monitor traffic and promote traffic safety, and to implement any other duties prescribed to the policy by law or that they are obliged to carry out. Local police are responsible for police licence services, which are offered at police service points, as well as at several joint service points across the country. Licence services provided by the police are linked to core policing operations, the maintenance of public order and safety, crime prevention and the promotion of traffic safety.
Police station on map
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Contact info


Mannilantie 26 - 28, 04400 JÄRVENPÄÄ

Automatic surveillance, traffic penalty fees and requests for review
+358 295 417917
Mon–Fri 8.30–12.00

Crime investigation
+358 295 435100
Mon–Fri 8.30–12.00

Crime reports, customer service
+358 295 435100
Mon–Fri 8.30–12.00

Driving rights
+358 295 434900
Mon–Fri 9.00–11.00

Nationwide police customer service and bookings
+358 295 419800
Mon–Fri 8.00–16.15

Other police matters
+358 295 435100
Mon–Fri 8.30–12.00

Telephone exchange
+358 295 430291
Mon–Fri 8.00–16.15

Tip line
+358 295 413636

Traffic monitoring
+358 295 435100
Mon–Fri 8.30–12.00


Communication [email protected]
Criminal tips [email protected]
Driving ban matters [email protected]
Financial administration [email protected]
Preventative measures [email protected]
Prevention of criminal offences [email protected]
Registry Office [email protected]
The orders of pre-trial investigation records [email protected]
Traffic Response [email protected]

Opening hours

Monday 9.00–16.00
Tuesday 9.00–16.00

Switchboard +358 295 430291

In emergency call 112.

We recommend using on-line services. You can report most crimes online and apply for passport or id-card.

The nationwide police customer service answers general questions and helps with appointment bookings, telephone 0295 419 800  8 am to 4:15 pm.

 

Asiakirjojen katoamisilmoitukset

Poliisin myöntämien asiakirjojen katoamisilmoitukset

Poliisin myöntämien asiakirjojen katoamisilmoitukset tehdään poliisin lupahallintoon. Tämä koskee esimerkiksi passia ja henkilökorttia. Muiden asiakirjojen katoamisesta ilmoitetaan joko sähköisesti tai paikan päällä poliisilaitoksella ilmoitusten vastaanottoon.

Ilmoituksen voi tehdä joko sähköisesti tai lupakansliassa täytettävällä lomakkeella. Sähköisellä rikosilmoituksella voit myös ilmoittaa kadonneesta tai anastetusta henkilökortista, passista ja ajokortista. Poliisi harkitsee annettujen tietojen perusteella kirjataanko asiassa rikosilmoitus vai muu ilmoitus. Sähköisen rikosilmoituksen tekeminen vaatii tunnistautumisen ennen lomakkeen täyttämistä. Tunnistautuminen voidaan tehdä joko pankkitunnuksilla, sirullisella henkilökortilla tai mobiilivarmenteella. Ilmoitus kirjataan tunnistautumisen jälkeen avautuvalle sähköiselle rikosilmoituslomakkeelle. Lomakkeen yhteydessä on tarkemmat ohjeet lomakkeen täyttämisestä sekä vaadittavista tiedoista. Väärän ilmoituksen tekeminen poliisille on rikos, josta on säädetty rikoslaissa rangaistus.


Lost property

The police provides a lost and found service.

The owner must be notified of found lost items or they must be returned to the police as soon as possible. Typical items returned to the police include mobile phones, keys and bicycles found outside (e.g. on the streets or in parks). Lost items found in public transport, train stations, bus stations or other similar places of transportation or business premises, offices, place of work, educational institutions, hospitals, theatres, sports halls or similar premises should be returned to the staff or lost and found of the premise in question. These are called property found in a public place.

The owner must be notified of found lost items or they must be returned to the police as soon as possible. Items whose acquisition or possession is prohibited or requires a permit from the authorities, e.g. drugs, illegal alcohol and firearms, must be delivered to the police immediately. If you cannot transport the discovered lost items without danger or difficulty, it is enough to notify the police of the discovery. The police will give the finder a receipt for discovered items. You can also return the item to a citizen service point that has agreed with the police to accept lost items or notify this kind of a service point.


Report of criminal wrongdoing

A person who is a victim of an offence should file a report of criminal wrongdoing with the police as soon as possible.

In order to start the investigation the police needs, as soon as possible, a specific description of what, where, and when has happened and who are involved. The persons involved are the complainant and the suspect/suspects. The police shall enter the information regarding the report of criminal wrongdoing in the investigation and administrative assistance system of the police information system.

The report of criminal wrongdoing can be filed at the police station or electronically on the website of the police. The report should include, as accurately as possible, a description of what has happened and where and when as well as the persons involved (the complainant, possible suspect and witnesses). It is important to describe in detail the looks of the victim and the suspect. Also the contact information (telephone and e-mail) of the person filing the report must be filled in Information necessary for filing a report of criminal wrongdoing: - description of what has happened and how - exact time and place of the events - name of the suspect, if known - identifying characteristics of the suspect (age, hight, body, specific facial characteristics, colour of the eyes, teeth, speech, hands, moving, clothes) - in which direction the suspect fled and how - if the wrongdoer used a vehicle, the registration number and other characteristics of the vehicle (mark, colour, model) - dangerousness of the wrongdoer (weapons, state of mind, threats, use of intoxicants etc.) - the identifying characteristics of any stolen or lost property (colour, mark, model, serial number or other) A report of wrongdoing can be filed with the police anywhere, irrespective of the place of event.