Asioi verkossa korona-aikana

Use our online services because of the corona situation. Apply for licenses and file crime reports online.

If your matter requires a personal visit, make an appointment in advance. Queuing at police premises is not always possible.

Poliisi - Yhteystiedot - Poliisiasema ja poliisilaitos

Heinola police station, police matters

Police matters in Heinola Police Station handles customer service between 1.2.-30.6.2021 on Mondays, Wednesdays and Fridays. Closed 5.7. - 1.8.2021.
The front door of the police station is closed. At the moment the number of customers allowed in the waiting area is up to 6 people. Due to the coronavirus situation, we have to limit the number of customers in the waiting areas. Queuing at police premises is not always possble. We kindly ask you to file crime report online. If you have inquires about lost property items, please contact our phone number 0295 414 100.

In emergencies, always dial 112.

Please use our online services and book a service time in advance, whenever possible. Read the instructions first before making an application for a passport, personal ID card or other permit or filing a Police report.

If a case is underway and pending, the responses are given by the Police department handing the case. For example, to order copies of records of investigation or criminal reports, please contact the Police department or station directly. Please check the contact details of the department or station in question.

Street adress

Kaivokatu 15, 18100 HEINOLA

Post address

PL 28, 18101 HEINOLA

Opening hours

Phone Numbers

  • Switchboard
    +358 295 430311
  • Esitutkintapöytäkirjojen tilaus
    +358 295 437270
    Mon–Fri 9.00–11.00
  • Lost property
    +358 295 414100
    Mon–Fri 8.00–16.00
  • Police matters
    +358 295 430311
    Mon–Fri 8.00–16.00


Our services are

Report of criminal wrongdoing

A person who is a victim of an offence should file a report of criminal wrongdoing with the police as soon as possible.