Poliisi - Yhteystiedot - Poliisiasema ja poliisilaitos

Helsinki Police Department, units and services

We ensure that our capital city is safe and pleasant for everyone together with the City of Helsinki, other authorities, communities and the residents. The Helsinki police station is in Pasila. You can report an offence or apply for a passport, identification card and other licences with us.
Helsinki-Police-map.jpg

In emergencies, always dial 112.

Prefer online services.

Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report.

Book an appointment beforehand, if possible.

For information about pending cases, contact the police department that is processing your case. You can request records and copies by contacting the police department or station.

The cost for a call to the Police is

  • the local network charge (pvm) if you call using a landline number
  • cellular phone charge (mpm) if you use a mobile phone
  • international call charge if you call from abroad.

You will pay for the call in line with your operator tariff. Waiting time is also paid for.

Helsinki Main Police Station, licence services

Pasilanraitio 11, 00240 HELSINKI

Street address

Pasilanraitio 11, 00240 HELSINKI
Show map

Post address

PL 11, 00241 Helsinki

Opening hours

Exceptions
  • 28.11.2022–31.12.2023
    For the now, security sector permit applications (security steward and security guard permits) are requested to be submitted electronically to ease the licence service congestion. If you do not have a pre-booked appointment, licence services are open using the queue number system on Mon–Fri from 8 am to 4:15 pm. Security sector permits without a pre-booked appointment only on Fridays from 9 am to 3 pm. The service desk for matters related to the right to drive is available on Mon–Fri from 8 am to 1 pm.

E-mails

  • Lost documents
    • Asiakirjojen katoamisilmoitukset
  • Lotteries and money collections
    • Arvauskilpailulupa
    • Licences pertaining to certain kinds of game machines and gaming devices
    • Non-money lottery licences
    • Non-money prize machine licence
    • Notification of small-scale fundraising
  • Other permits and notifications
    • Notice of a firework display
    • Rock blasting notice
    • Viisumin jatkaminen
  • Passport and id-card
    • Foreigner’s identity card
    • Identity card
    • Passihakemus
    • Väliaikainen passi
  • Public events
    • Public meeting
  • Right to drive
    • Ajokortin erityisehdot ja luokan alentaminen
    • Ajokortinhaltijan terveydentilan valvonta
    • Alkolukkoajokortti
    • Reinstating the right to drive

Helsinki Main Police Station, police matters

Pasilanraitio 13, 00240 HELSINKI

Street address

Pasilanraitio 13, 00240 HELSINKI
Show map

Post address

PL 11, 00241 HELSINKI

Opening hours

Ma-pe 8-16.15 sekä la-su 8-16.
Exceptions
  • 24.2.2023–31.12.2023
    Lost property services are available at the police matters service desk Mon–Fri 9.00–11.00. Please note that you can ask about keys only by visiting the lost property service in person.
  • 30.5.2023–31.8.2023
    The lost property services' telephone service hours are limited during the summer. The telephone service is open between 1 June 2023 and 31 August on Mondays, Wednesdays and Fridays from 9 am to 11 am.

Phone Numbers

  • Crime investigation
    +358 295 417921
    Mon–Fri 12.00–15.00
  • Lost property
    +358 295 477912
    Mon 9.00–11.00, Wed 9.00–11.00, Fri 9.00–11.00
  • The orders of pre-trial investigation records
    +358 295 478801
    Mon 12.00–14.00, Thu 12.00–14.00
  • Tip line
    +358 295 417931
    Mon–Fri 8.00–16.15

E-mails

  • Lost items
    • Lost property
  • Passport and id-card
    • Väliaikainen passi

Helsinki Main Police Station, presentation of firearms

Pasilanraitio 11, 00240 HELSINKI

Street address

Pasilanraitio 11, 00240 HELSINKI
Show map

Post address

PL 11, 00241 HELSINKI

Opening hours

Ma-pe 8-16.
Exceptions
  • 1.6.2023–31.12.2023
    Submission of permit applications during office hours: book time in advance www.poliisi.fi. Without an appointment only on Fridays from 8 am to 3 pm. Firearms presentations without an appointment on Wednesdays between 4 and 7 pm and on Sundays between 10 am and 2 pm on following dates: 28 May, 18 June, 9 July, 30 July, 20 August, 10 September, 1 October, 22 October, 12 November, 3 December and 17 December. Parts of firearms can only be presented on Fridays from 9 am to 3 pm. Make an appointment in advance by phone 0295 47 5249.

Phone Numbers

  • Presentation of firearms
    +358 295 475249
    Mon–Fri 9.00–15.00
  • Turva- ja asealan neuvonta
    +358 295 473133
    Tue–Fri 9.00–11.00

E-mails

  • Private security industry licensing
    • Approval as a guard
    • Approval as a temporary guard
    • Approval of security stewards
    • Security officer certification
    • Turvatarkastajaksi hyväksyminen
  • Weapons and firearms
    • European Firearms Pass (EFP)
    • Firearms belonging to estates of deceased persons
    • Presenting a weapon
    • Weapon collector authorisation
    • Weapon licences and permits

Police helpline

Phone Numbers

  • National police helpline
    +358 295 419800
    Mon–Fri 8.00–16.15

Traffic Safety Centre

Viljatie 2, 00700 HELSINKI

Street address

Viljatie 2, 00700 HELSINKI
Show map

Post address

PL 11, 00241 HELSINKI

Opening hours

Phone Numbers

  • Automatic surveillance, traffic penalty fees and requests for review
    +358 295 417917
    Mon–Fri 9.00–15.00

E-mails