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Helsinki Police Department

Helsinki Main Police Station assist you in western Pasila in Helsinki. Here you can file a crime report, apply for a passport, ID card, and other permits. We take care of lost property and issue firearms permits. You can find more information about our services and opening hours online.

In emergencies, always dial 112.

Please use our online services and book a service time in advance, whenever possible. Read the instructions first before making an application for a passport, personal ID card or other permit or filing a Police report.

If a case is underway and pending, the responses are given by the Police department handing the case. For example, to order copies of records of investigation or criminal reports, please contact the Police department or station directly. Please check the contact details of the department or station in question.

The cost for a call to the Police is

  • the local network charge (pvm) if you call using a landline number
  • cellular phone charge (mpm) if you use a mobile phone
  • international call charge if you call from abroad.

You will pay for the call in line with your operator tariff. Waiting time is also paid for.

Post address

PL 11, 00241 HELSINKI

Online Invoicing address

  • Online invoice address/OVT ID
  • Operator ID (OpusCapita)
  • Business ID
  • VAT number

The Police only accepts online e-invoices that comply with European standards.

Phone Numbers

  • Automatic surveillance, traffic penalty fees and requests for review
    +358 295 417917
    Mon–Fri 9.00–15.00
  • Crime investigation
    +358 295 417921
    Mon–Fri 12.00–15.00
  • Lost property
    +358 295 477912
    Mon–Fri 9.00–11.00
  • Nationwide police customer service and bookings
    +358 295 419800
    Mon–Fri 8.00–16.15
  • Presentation of firearms
    +358 295 475249
    Mon–Fri 9.00–15.00
  • Svitchboard
    +358 295 470011
  • Tip line
    +358 295 417931


Asset Publisher


Public notices

Public notices  

Our public notices are shown below. 

Asset Publisher

Asset Publisher

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