Poliisi - Yhteystiedot - Poliisiasema ja poliisilaitos

Southeastern Finland Police Department, units and services

We provide police services in the areas of 15 municipalities. Our area of operation extends from Kotka on the coast to Kouvola in the north and Parikkala in the east. The area is characterised by a long eastern border and cross-border traffic. There are four border-crossing points: Imatra, Nuijamaa, Vainikkala and Vaalimaa. The area also houses the Kotka-Hamina Port as well as an international airport in Lappeenranta. For more information on our services and opening hours, see the details of individual police stations.

  • In emergencies, always dial 112.

    Prefer online services.

    Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report.

    Book an appointment beforehand, if possible.

    For information about pending cases, contact the police department that is processing your case. You can request records and copies by contacting the police department or station.

    If you wish, you can send a message to the police via the Police Secure Mail service. Learn more about the use of Police Secure Mail at poliisi.fi/en/secure-mail.

    Police helpline

    The police helpline gives advice on non-urgent matters regarding licences, appointment bookings, e-services and traffic surveillance.

    Price of service

    The cost for a call to the Police is

    • the local network charge (pvm) if you call using a landline number
    • cellular phone charge (mpm) if you use a mobile phone
    • international call charge if you call from abroad.

    You will pay for the call in line with your operator tariff. Waiting time is also paid for.

Hamina police station

  • Description
    The permit services of the Hamina police station are served in the premises of the defense properties, Isoympyräkatu 10. The place is also known as Rakennus No. 56. You drive into the yard from the Jääkärinkatu gate, from which you immediately turn right. The police station is open on Tuesdays from 9:00 a.m. to 4:15 p.m. . You can deal with various permit matters, for example ordering passports and identity cards, only gun matters and driver's license matters are handled in Kotka. Found goods are accepted by the joint service point at the customer service point of the city of Hamina. You can leave small finds there, e.g. wallets, keys, mobile phones. For large lost items, please call Kotka's lost items number 0295 435 610. The joint service point also assists with appointment matters and is open from Monday to Friday from 9 am to 3 pm. Our other police stations are in Kotka, Kouvola, Lappeenranta and Imatra.
    Street address
    Isoympyräkatu 10, 49400 HAMINA
    Show map
    Post address
    Ruukinkatu12, 48100 KOTKA
    Opening hours
    • Tue 9-16.15.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • Local licence services
      +358 295 435464
    • Lost property
      +358 295 435610
    • Telephone exchange
      +358 295 430331
      Mon–Fri 8.00–16.15
    E-mails
    • Advice and appointment booking
      • Appointment booking
    • Lost documents
      • Asiakirjojen katoamisilmoitukset
    • Lost items
      • Lost property
      Service information

      Small found items can be taken to Hamina city service office Rinkeli, which is open Mon - Fri.

    • Lotteries and money collections
      • Arvauskilpailuilmoitus
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passihakemus
      • Todistus ensitunnistuksesta
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Notice of a public event
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Ajokortin erityisehdot ja luokan alentaminen
      • Ajokortinhaltijan terveydentilan valvonta

Imatra police station

  • Description
    Imatra police station is situated in Mansikkala, Imatra. The main entrance is from Tainionkoskentie and the accessible entrance from Liikemiehenkuja. The police duty desk receives reports of an offence on Tuesdays and Wednesdays from 9.00—12.00. You can also apply for a passport, identity card and other permits at us on Tuesdays and Wednesdays from 9.00–12.00 and 13.00–16.15. Lappeenranta police station deals with lost property. You can inquire after lost keys during Imatra Licence Service opening hours and other lost property by tel. 0295 437 030 (Mon–Fri 9–11). Weapon inspections by appointment in Lappeenranta on Mondays from 9 am to 11 am and 12 pm to 2 pm, in Imatra on Thursdays from 9 am to 11 am and 12 pm to 2 pm. You can book an appointment at 0295 437 084 or 0295 436 980.
    Street address
    Tainionkoskentie 70, 55120 IMATRA
    Show map
    Opening hours
    • Tue-Wed 9-12 and 13-16.15 as well as Thu 9-16.15.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • Crime reports, local helpline
      +358 295 435400
      Mon–Fri 9.00–12.00
    • Local licence services
      +358 295 437144
      Mon–Fri 9.00–11.00
    • Lost property
      +358 295 437030
      Mon–Fri 9.00–11.00
    • Nationwide police customer service and bookings
      +358 295 419800
      Mon–Fri 8.00–16.15
    • Presentation of firearms
      +358 295 437084
      Wed–Fri 9.00–15.00
    • The orders of pre-trial investigation records
      +358 295 437163
    E-mails

Kotka police station

  • Description
    Kotka Police Station is situated near the city centre, at the end of Keskuskatu. The police duty desk receives reports on mondays and on wednesdays from 9.00—15.00. You can also apply for a passport, identity card and other permits at us. If the matter requires a personal visit, we recommend that you book an appointment in advance. To inquire after lost property, come visit our info desk (Mon–Fri 9–16.15) or call 0295 435 610 (Mon–Fri 8–11 and 13–16). For firearm permits, we open by appointment only.Firearm inspections are made on Thursdays from 9.00–11 and 13-15 without appoitment.
    Street address
    Ruukinkatu 12, 48100 KOTKA
    Show map
    Post address
    PL 142, 48101 KOTKA
    Opening hours
    • Mon-Fri 9-16.15.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • Crime reports, local helpline
      0295 435 400
      Mon–Fri 9.00–12.00
    • Local licence services
      +358 295 435464
      Mon–Fri 9.00–11.00
    • Lost property
      +358 295 435610
      Mon–Fri 9.00–16.15
    • Presentation of firearms
      +358 295 435558
    • Telephone exchange
      +358 295 430331
      Mon–Fri 8.00–16.15
    • The orders of pre-trial investigation records
      +358 295 435431
    • Valtakunnallinen neuvonta ja ajanvaraus
      +358 295 419800
      Mon–Fri 8.00–16.15
    E-mails
    • Lost documents
      • Asiakirjojen katoamisilmoitukset
    • Lost items
      • Lost property
      Service information

      Information point ma–pe 9.00–16.15

    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
      • Viisumin jatkaminen
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passihakemus
      • Todistus ensitunnistuksesta
    • Police front desk and crime reports
      • Reporting an offence
      Service information

      Mon and wed 9-15 Queuing numbers in use.

    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of security stewards
      • Security officer certification
      • Turvatarkastajaksi hyväksyminen
    • Public events
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Ajokortin erityisehdot ja luokan alentaminen
      • Ajokortinhaltijan terveydentilan valvonta
      • Alkolukkoajokortti
      • Reinstating the right to drive
    • Weapons and firearms
      • Aseiden luovutus/noutaminen
      • European Firearms Pass (EFP)
      • Firearms belonging to estates of deceased persons
      • Presenting a weapon
      • Weapon collector authorisation
      • Weapon licences and permits
      Service information

      For other matters, make an appointment in advance, tel. 0295 435 558

      Gun inspections are held on Thursdays with a queue number from 9 am to 11 am and 1 pm to 3 pm

      Gun license applications and European firearms passports by appointment: https://asiointi.poliisi.fi/ or by calling the number of local license services on 0295 435 464 Mon-Fri from 9 am to 11 am

Kouvola Main Police Station

  • Description
    .
    Street address
    Vuorikatu 1, 45100 KOUVOLA
    Show map
    Post address
    PL 113, 45101 KOUVOLA
    Opening hours
    • Mon-Fri 8-16.15.
    Exceptions
    • 5.1.2023–31.12.2027
      Poliisipäivystys on avoinna ma-pe klo 9-15.
    • 3.2.2023–31.12.2027
      Infopisteessä sijaitseva löytötavaratoimisto on avoinna ma-pe klo 8-12 ja 13-16.15. Voit kysyä kadonnutta omaisuuttasi asioimalla paikalla, soittamalla tai sähköpostilla.
    • 1.5.2023–31.12.2027
      Lupapalvelut on avoinna ma-pe klo 8-16.15. Palvelemme pääsääntöisesti ajanvarauksella ja ajanvarausasiakkaat kutsutaan nimellä ilman erillistä ilmoittautumista. Jos et varaa aikaa, ota vuoronumero ja varaudu jonottamaan. Vuoronumerolaite sulkeutuu klo 16.00. Valmiin asiakirjan voi noutaa vuoronumerolla klo 16.15 asti.
    • 19.12.2024–20.12.2024
      Kouvolan pääpoliisiaseman lupapalvelut sulkeutuvat torstaina 19.12.2024 klo 13:30.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • Crime reports, local helpline
      +358 295 435400
      Mon–Fri 9.00–12.00
    • Inspection of firearms
      +358 295 435430
    • Local licence services
      +358 295 435900
      Mon–Fri 9.00–11.00
    • Lost property
      +358 295 435511
    • National police helpline
      +358 295 419800
      Mon–Fri 8.00–16.15
    • Telephone exchange
      +358 295 430331
      Mon–Fri 8.00–16.15
    • The orders of pre-trial investigation records
      +358 295 435520
      Mon–Fri 9.00–15.00
    E-mails
    • Lost documents
      • Asiakirjojen katoamisilmoitukset
    • Lost items
      • Lost property
      Service information

      Avoinna ma-pe klo 8-12 ja 13-16.15 Infopisteessä sijaitsevasta löytötavarapalvelusta voit kysyä kadonnutta omaisuuttasi asioimalla paikalla, soittamalla tai sähköpostilla. Kadonneita avaimia kannattaa tulla kysymään paikan päälle.

    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
      • Viisumin jatkaminen
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passihakemus
      • Todistus ensitunnistuksesta
      • Väliaikainen passi
      Service information

      Lupapalvelut avoinna ma-pe klo 8-16.15. Palvelemme pääsääntöisesti ajanvarauksella ja ajanvarausasiakkaat kutsutaan nimellä ilman erillistä ilmoittautumista. Ilman ajanvarausta ota vuoronumero ja varaudu jonottamaan. Vuoronumerolaite sulkeutuu klo 16.00. Valmiin asiakirjan voi noutaa vuoronumerolla klo 16.15. asti. Anottaessa uutta passia tai henkilökorttia, mahdollinen voimassaoleva tai vanhentunutkin asiakirja on hyvä ottaa mukaan.

    • Police front desk and crime reports
      • Reporting an offence
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of security stewards
      • Security officer certification
      • Turvatarkastajaksi hyväksyminen
    • Public events
      • Notice of a public event
      • Public meeting
    • Right to drive
      • Ajokortin erityisehdot ja luokan alentaminen
      • Ajokortinhaltijan terveydentilan valvonta
      • Alkolukkoajokortti
      • Reinstating the right to drive
    • Weapons and firearms
      • Aseiden luovutus/noutaminen
      • European Firearms Pass (EFP)
      • Firearms belonging to estates of deceased persons
      • Presenting a weapon
      • Weapon collector authorisation
      • Weapon licences and permits
      Service information

      Asetarkastus on avoinna keskiviikkoisin klo 9-11 ja 13-15 ilman ajanvarausta. Ota vuoronumero ja siirry odottamaan huoneeseen nro 3. Muussa asioinnissa aika on sovittava erikseen asetarkastuksesta p. 0295 435 430.

      Aselupahakemukset ja Euroopan ampuma-asepassit ajanvarauksella: https://asiointi.poliisi.fi/ tai soittamalla paikallisten lupapalvelujen numeroon 0295 414 411 ma-pe klo 9-11 Asetarkastukset tehdään ilman ajanvarausta keskiviikkoisin klo 9-11 ja 13-15. Ota vuoronumero ja siirry odottamaan huoneeseen nro 3. Muussa asioinnissa sovi aika etukäteen asetarkastajalta puh. 0295 435 430

Lappeenranta police station

  • Description
    Lappeenranta police station is situated right in the city centre, next to the City Hall. The police duty desk receives reports of an offence on Mondays and Thursdays from 9.00—15.00. You can also apply for a passport, identity card and other permits. Info desk and lost property service are open Mon–Fri 9–12 and 13–16.15. You can also inquire after lost property tel. 0295 437 030 (Mon–Fri 9–11). Weapon inspections by appointment in Lappeenranta on Mondays from 9 am to 11 am and 12 pm to 2 pm, in Imatra on Thursdays from 9 am to 11 am and 12 pm to 2 pm. You can book an appointment at 0295 437 084 or 0295 436 980.
    Street address
    Villimiehenkatu 2 C, 53100 LAPPEENRANTA
    Show map
    Opening hours
    • Mon-Fri 9-16.15.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • Crime reports, local helpline
      +358 295 435400
      Mon–Fri 9.00–12.00
    • Local licence services
      +358 295 437060
      Mon–Fri 9.00–11.00
    • Lost property
      +358 295 437030
      Mon–Fri 9.00–11.00
    • Nationwide police customer service and bookings
      +358 295 419800
      Mon–Fri 8.00–16.15
    • Presentation of firearms
      +358 295 437084
      Wed–Fri 9.00–15.00
    • The orders of pre-trial investigation records
      +358 295 437196
    E-mails