The move does not affect the customer service opening hours. The Traffic Safety Centre’s customer service in Malmi is open from Monday to Saturday from 9 am to 3 pm and via telephone from Monday to Friday from 9 am to 3 pm.
Police Traffic Safety Centre has moved back to Malmi at Viljatie 2. The traffic fine notification desk is open for customers from Monday to Saturday from 9 am to 3 pm. In addition to notification of fines, customer service desk helps with traffic penalty fee matters.
The Traffic Safety Centre’s customer service is available also via telephone and e-mail. Telephone service at 0295 417 917 is open from Monday to Friday from 9 am to 3 pm. You can also reach The Traffic Safety Centre by e-mailing automaattivalvonta@poliisi.fi.
All the traffic offences and traffic crimes detected in automatic traffic surveillance are processed in Police Traffic Safety Centre. The photographs from all the traffic safety cameras located around Finland are transferred wirelessly to Police Traffic Safety Centre where they are processed and road users are issued traffic penalty fees and fines based on them.
Automatic traffic surveillance is one of the police's traffic surveillance methods. On the Finnish roads, there are more than a thousand fixed control points effectively reducing average speeds and thus improving traffic safety.
