Poliisi - Yhteystiedot - Poliisiasema ja poliisilaitos

Jyväskylä police station, licence services

One of the police stations of Central Finland Police Department.
Jyväskylä Police Station’s licence services are located at the corner of Hannikaisenkatu and Urhonkatu streets in the centre of town. You can apply for a passport, identity card and other permits from us. We also handle matters concerning firearms permits. We mainly serve by appointment. We recommend handling matters online. If you do not book an appointment, please prepare to queue. Ready documents are collected from the information desk without appointment. After the driving ban you can pick up your driving licence from the information desk at the licence service.

  • In emergencies, always dial 112.

    Prefer online servicesLink to an external websiteOpens in a new tab.

    Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report.

    Book an appointment beforehand, if possible.

    For information about pending cases, contact the police department that is processing your case. You can request records and copies by contacting the police department or station.

    If you wish, you can send a message to the police via the Police Secure Mail service. Learn more about the use of Police Secure Mail at poliisi.fi/en/secure-mail.

    Police helpline

    The police helpline gives advice on non-urgent matters regarding licences, appointment bookings, e-services and traffic surveillance.

    Price of service

    The cost for a call to the Police is

    • the local network charge (pvm) if you call using a landline number
    • cellular phone charge (mpm) if you use a mobile phone
    • international call charge if you call from abroad.

    You will pay for the call in line with your operator tariff. Waiting time is also paid for.

  • Street address
    Urhonkatu 2, 4. krs, 40100 JYVÄSKYLÄ
    The office is on the 4th floor. Those who have booked an appointment are called by name in the Customer Service, without separate registration.
    Post address
    PL 59, 40101 JYVÄSKYLÄ
  • Phone Numbers
    • Switchboard
      +358 295 440131
    • Helpline and appointment booking
      +358 295 419800
    E-mails