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Asioi verkossa korona-aikana

Use our online services because of the corona situation. Apply for licenses and file crime reports online.

If your matter requires a personal visit, make an appointment in advance. Queuing at police premises is not always possible.

Poliisi - Yhteystiedot - Poliisiasema ja poliisilaitos

Southeastern Finland Police Department

We provide police services in the areas of 16 municipalities. Our area of operation extends from Kotka on the coast to Kouvola in the north and Parikkala in the east. The area is characterised by a long eastern border and cross-border traffic. There are four border-crossing points: Imatra, Nuijamaa, Vainikkala and Vaalimaa. The area also houses the Kotka-Hamina Port as well as an international airport in Lappeenranta. For more information on our services and opening hours, see the details of individual police stations.
Southeastern-Finland-Police-map.jpg

Our police stations

See all police stations

Online Invoicing address

  • Online invoice address/OVT ID
    003722886666801
  • Operator ID (OpusCapita)
    E204503
  • Business ID
    2288666-6
  • VAT number
    FI22886666

The Police only accepts online e-invoices that comply with European standards.

Contact info

Post address

Vuorikatu 1, 45100 KOUVOLA

Phone Numbers

  • Helpline and appointment booking
    +358 295 419800
  • Telephone exchange
    +358 295 430331
    Mon–Fri 8.00–16.15
  • Tip line
    +358 295 414559

E-mails

Switchboard
+358 295 430331

In emergencies, always dial 112.

Please use our online services and book a service time in advance, whenever possible. Read the instructions first before making an application for a passport, personal ID card or other permit or filing a Police report.

If a case is underway and pending, the responses are given by the Police department handing the case. For example, to order copies of records of investigation or criminal reports, please contact the Police department or station directly. Please check the contact details of the department or station in question.

In non-urgent situations, you will get general advice from the national advice service, either by phone 0295 419 800 (8 am to 4:15 pm) or chat.