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Southeastern Finland Police Department

We provide police services in the areas of 16 municipalities. Our area of operation extends from Kotka on the coast to Kouvola in the north and Parikkala in the east. The area is characterised by a long eastern border and cross-border traffic. There are four border-crossing points: Imatra, Nuijamaa, Vainikkala and Vaalimaa. The area also houses the Kotka-Hamina Port as well as an international airport in Lappeenranta. For more information on our services and opening hours, see the details of individual police stations.

In emergencies, always dial 112.

Please use our online services and book a service time in advance, whenever possible. Read the instructions first before making an application for a passport, personal ID card or other permit or filing a Police report.

If a case is underway and pending, the responses are given by the Police department handing the case. For example, to order copies of records of investigation or criminal reports, please contact the Police department or station directly. Please check the contact details of the department or station in question.

The cost for a call to the Police is

  • the local network charge (pvm) if you call using a landline number
  • cellular phone charge (mpm) if you use a mobile phone
  • international call charge if you call from abroad.

You will pay for the call in line with your operator tariff. Waiting time is also paid for.

Post address

Vuorikatu 1, 45100 KOUVOLA

Online Invoicing address

  • Online invoice address/OVT ID
  • Operator ID (OpusCapita)
  • Business ID
  • VAT number

The Police only accepts online e-invoices that comply with European standards.

Phone Numbers

  • Helpline and appointment booking
    +358 295 419800
  • Telephone exchange
    +358 295 430331
    Mon–Fri 8.00–16.15
  • Tip line
    +358 295 414559


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