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Southeastern Finland Police Department

We provide police services in the areas of 16 municipalities. Our area of operation extends from Kotka on the coast to Kouvola in the north and Parikkala in the east. The area is characterised by a long eastern border and cross-border traffic. There are four border-crossing points: Imatra, Nuijamaa, Vainikkala and Vaalimaa. The area also houses the Kotka-Hamina Port as well as an international airport in Lappeenranta. For more information on our services and opening hours, see the details of individual police stations.

In emergencies, always dial 112.

Prefer online services.

Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report.

Book an appointment beforehand, if possible.

For information about pending cases, contact the police department that is processing your case. You can request records and copies by contacting the police department or station.

The cost for a call to the Police is

  • the local network charge (pvm) if you call using a landline number
  • cellular phone charge (mpm) if you use a mobile phone
  • international call charge if you call from abroad.

You will pay for the call in line with your operator tariff. Waiting time is also paid for.

Post address

Vuorikatu 1, 45100 KOUVOLA

Online Invoicing address

  • Online invoice address/OVT ID
  • Operator ID (OpusCapita)
  • Business ID
  • VAT number

The Police only accepts online e-invoices that comply with European standards.

Phone Numbers

  • Crime reports, local helpline
    +358 295 435400
    Mon–Fri 9.00–12.00
  • Helpline and appointment booking
    +358 295 419800
  • Telephone exchange
    +358 295 430331
    Mon–Fri 8.00–16.15
  • Tip line
    +358 295 414559

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