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Helsinki Police Department

We ensure that our capital city is safe and pleasant for everyone together with the City of Helsinki, other authorities, communities and the residents. The Helsinki police station is in Pasila. You can report an offence or apply for a passport, identification card and other licences with us.
Helsinki-Police-map.jpg

In emergencies, always dial 112.

Please use our online services and book a service time in advance, whenever possible. Read the instructions first before making an application for a passport, personal ID card or other permit or filing a Police report.

If a case is underway and pending, the responses are given by the Police department handing the case. For example, to order copies of records of investigation or criminal reports, please contact the Police department or station directly. Please check the contact details of the department or station in question.

The cost for a call to the Police is

  • the local network charge (pvm) if you call using a landline number
  • cellular phone charge (mpm) if you use a mobile phone
  • international call charge if you call from abroad.

You will pay for the call in line with your operator tariff. Waiting time is also paid for.

Post address

PL 11, 00241 HELSINKI

Online Invoicing address

  • Online invoice address/OVT ID
    003702454321
  • Operator ID (OpusCapita)
    E204503
  • Business ID
    0245432-1
  • VAT number
    FI0245432-1

The Police only accepts online e-invoices that comply with European standards.

Phone Numbers

  • Automatic surveillance, traffic penalty fees and requests for review
    +358 295 417917
    Mon–Fri 9.00–15.00
  • Crime investigation
    +358 295 417921
    Mon–Fri 12.00–15.00
  • Lost property
    +358 295 477912
    Mon–Fri 9.00–11.00
  • Nationwide police customer service and bookings
    +358 295 419800
    Mon–Fri 8.00–16.15
  • Presentation of firearms
    +358 295 475249
    Mon–Fri 9.00–15.00
  • Requests for investigation material
    +358 295 478801
    Mon 12.00–14.00, Thu 12.00–14.00
  • Svitchboard
    +358 295 470011
  • Tip line
    +358 295 417931

E-mails

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