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Helsinki Police Department

We ensure that our capital city is safe and pleasant for everyone together with the City of Helsinki, other authorities, communities and the residents. The Helsinki police station is in Pasila. You can report an offence or apply for a passport, identification card and other licences with us.

In emergencies, always dial 112.

Prefer online services.

Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report.

Book an appointment beforehand, if possible.

For information about pending cases, contact the police department that is processing your case. You can request records and copies by contacting the police department or station.

The cost for a call to the Police is

  • the local network charge (pvm) if you call using a landline number
  • cellular phone charge (mpm) if you use a mobile phone
  • international call charge if you call from abroad.

You will pay for the call in line with your operator tariff. Waiting time is also paid for.

Post address

PL 11, 00241 HELSINKI

Online Invoicing address

  • Online invoice address/OVT ID
  • Operator ID (OpusCapita)
  • Business ID
  • VAT number

The Police only accepts online e-invoices that comply with European standards.

Phone Numbers

  • Automatic surveillance, traffic penalty fees and requests for review
    +358 295 417917
    Mon–Fri 9.00–15.00
  • Crime investigation
    +358 295 417921
    Mon–Fri 12.00–15.00
  • Lost property
    +358 295 477912
    Mon–Fri 9.00–11.00
  • Nationwide police customer service and bookings
    +358 295 419800
    Mon–Fri 8.00–16.15
  • Presentation of firearms
    +358 295 475249
    Mon–Fri 9.00–15.00
  • Requests for investigation material
    +358 295 478801
    Mon 12.00–14.00, Thu 12.00–14.00
  • Svitchboard
    +358 295 470011
  • Tip line
    +358 295 417931


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