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Asioi verkossa korona-aikana

Use our online services because of the corona situation. Apply for licenses and file crime reports online.

If your matter requires a personal visit, make an appointment in advance. Queuing at police premises is not always possible.

Poliisi - Yhteystiedot - Poliisiasema ja poliisilaitos

Helsinki Police Department

Helsinki Main Police Station assist you in western Pasila in Helsinki. Here you can file a crime report, apply for a passport, ID card, and other permits. We take care of lost property and issue firearms permits. You can find more information about our services and opening hours online. Attention! At the moment, the number of customers allowed in the waiting area is up to 6 people.
Helsinki-Police-map.jpg

Our police stations

See all police stations

Online Invoicing address

  • Online invoice address/OVT ID
    003702454321
  • Operator ID (OpusCapita)
    E204503
  • Business ID
    0245432-1
  • VAT number
    FI0245432-1

The Police only accepts online e-invoices that comply with European standards.

Contact info

Post address

PL 11, 00241 HELSINKI

Phone Numbers

  • Nationwide police customer service and bookings
    +358 295 419800
  • Svitchboard
    +358 295 470011

E-mails

Switchboard
+358 295 470011

In emergencies, always dial 112.

Please use our online services and book a service time in advance, whenever possible. Read the instructions first before making an application for a passport, personal ID card or other permit or filing a Police report.

If a case is underway and pending, the responses are given by the Police department handing the case. For example, to order copies of records of investigation or criminal reports, please contact the Police department or station directly. Please check the contact details of the department or station in question.

In non-urgent situations, you will get general advice from the national advice service, either by phone 0295 419 800 (8 am to 4:15 pm) or chat.