A police report forms the basis for a police investigation
You can file a police report online or by visiting your local police station when the customer service desk is open.
Note: There are no printable crime report forms on the Poliisi.fi website.
If the case is not urgent, the police recommend that the crime is reported primarily online if this is possible for the person making the report. In order to open a criminal investigation, the police need as detailed a description of the incident as possible, including the persons concerned.
The police must be able to verify the identity of the person reporting the crime. On Police e-services, customers identify themselves using, for example, their online banking codes and, thus, have secure access to the services. Instructions on how to draw up a comprehensive report of an offence can be found on Police e-services.
Call 112 if you have an emergency or you need urgent assistance from the authorities or if you know or suspect that somebody’s life, health, property or the environment is under threat or in danger.
Police reports can only be filed at designated times. The police only respond to reports filed at night if immediate police presence is needed. The online reporting service is unavailable at night between the hours of 10.45 pm and 6.00 am.
If you think that criminals have gotten your online banking details, it is of utmost importance that you contact your bank immediately.
Each police station has its own telephone service hours. Calls are answered by the customer service desk, which also deals with customers who visit the police station in person. The phone helpline may be busy, and it is not possible to receive reports as comprehensively by phone.
If necessary, a victim of crime can bring a support person. You can ask for free support staff trained for the task, for example, from the Victim Support Finland.