Asioi verkossa korona-aikana

Use our online services because of the corona situation. Apply for licenses and file crime reports online. If your matter requires a personal visit, make an appointment in advance. Queuing at police premises is not always possible.

Poliisi - Yhteystiedot - Poliisiasema ja poliisilaitos

Police helpline

The police helpline gives advice on non-urgent matters regarding licences, appointment bookings, e-services and traffic surveillance.

The national police helpline gives advice on non-urgent matters regarding passports, identity cards, and other licence matters, appointment bookings and e-services. You can also ask for advice on matters related to automatic traffic surveillance as well as traffic, crime reports and lost property. The service is available in Finnish and Swedish.

Contact info

We are part of the Helsinki Police Department


Police helpline
+358 295 419 800
Mon–Fri 8.00–16.15


Opening hours

Switchboard +358 295 470011

In emergency call 112.

We recommend using on-line services. You can report most crimes online and apply for passport or id-card.

The nationwide police customer service answers general questions and helps with appointment bookings, telephone 0295 419 800  8 am to 4:15 pm.