-
In emergencies, always dial 112.
Prefer online services.
Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report. Book an appointment beforehand, if possible.
The police department that handles your case gives responses to pending cases. You can order pre-trial investigation reports and inquiries about unfinished investigationsrecords and copies from the police department or police station. Please do not come to the duty desk at the police station or to permit services with weapons, ammunition or explosives. In matters related to the inspection and handover of weapons, please read the instructions for arrival at the police station or permit services on the website of the relevant office.
If you wish, you can send a message to the police via the Police Secure Mail service. Learn more about the use of Police Secure Mail at poliisi.fi/en/secure-mail.
Police helpline
The police helpline gives advice on non-urgent matters regarding licences, appointment bookings, e-services and traffic surveillance.
Price of service
The cost for a call to the Police is
- the local network charge (pvm) if you call using a landline number
- cellular phone charge (mpm) if you use a mobile phone
- international call charge if you call from abroad.
You will pay for the call in line with your operator tariff. Waiting time is also paid for.
Eastern Uusimaa servicepoint in Helsinki-Vantaa airport
Licence service
-
Phone Numbers
-
Nationwide helpline and appointment bookingMon–Fri 8.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
-
The immigration policeMon–Fri 8.00–16.00
-
Tip lineMon–Fri 8.00–16.00
E-mails-
Criminal tipsvihjeet.ita-uusimaa@poliisi.fi
-
Feedbackpalaute.ita-uusimaa@poliisi.fi
-
Licence serviceslupahallinto.ita-uusimaa@poliisi.fi
-
Registry Officekirjaamo.ita-uusimaa@poliisi.fi
-
-
- Passport and id-card
- Temporary passport
- Passport and id-card
Hyvinkää Police Station
Licence services
-
Phone Numbers
-
Nationwide police customer service and bookingsMon–Fri 8.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
-
Tip lineMon–Thu 8.00–16.00
E-mails-
Communicationviestinta.ita-uusimaa@poliisi.fi
-
Criminal tipsvihjeet.ita-uusimaa@poliisi.fi
-
Driving rightsajo-oikeusasiat.ita-uusimaa@poliisi.fi
-
Feedbackpalaute.ita-uusimaa@poliisi.fi
-
Financial administrationtaloushallinto.ita-uusimaa@poliisi.fi
-
Local licence serviceslupahallinto.ita-uusimaa@poliisi.fi
-
Preventative measuresennaltaestavatoiminta.ita-uusimaa@poliisi.fi
-
Prevention of criminal offencesrikostorjunta.ita-uusimaa@poliisi.fi
-
Public eventsyleisotilaisuudet.ita-uusimaa@poliisi.fi
-
Registry Officekirjaamo.ita-uusimaa@poliisi.fi
-
The orders of pre-trial investigation recordspoytakirjatilaukset.jarvenpaa.ita-uusimaa@poliisi.fi
-
Traffic feedbackliikennepalaute.ita-uusimaa@poliisi.fi
-
-
- Lost documents
- Reports of missing documents
- Lotteries and money collections
- Guessing game notice
- Licences pertaining to certain kinds of game machines and gaming devices
- Non-money lottery licences
- Non-money prize machine licence
- Notification of small-scale fundraising
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Private security industry licensing
- Approval as a guard
- Approval as a temporary guard
- Approval of a security inspector
- Approval of security stewards
- Security officer certification
- Public events
- Notice of a public event
- Public meeting
- Right to drive
- Alcohol interlock-controlled driving rights
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- Firearm permit
- Lost documents
Lost property
-
Phone Numbers
-
Lost propertyMon–Fri 8.30–11.00
E-mails-
Lost propertyloytotavarat.ita-uusimaa@poliisi.fi
-
-
- Lost items
- Lost property
- Lost items
Police matters
-
Phone Numbers
-
National police helplineMon–Fri 8.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
-
Tip lineMon–Fri 8.00–16.00
E-mails-
Cancellation of a crime report, complement a crime report, and additional questionstutkinta-asiat.ita-uusimaa@poliisi.fi
-
Communicationsviestinta.ita-uusimaa@poliisi.fi
-
Driving rightsajo-oikeusasiat.ita-uusimaa@poliisi.fi
-
Feedbackpalaute.ita-uusimaa@poliisi.fi
-
Financial administrationtaloushallinto.ita-uusimaa@poliisi.fi
-
Police liaison officersennaltaestava.ita-uusimaa@poliisi.fi
-
Prevention of criminal offencesrikostorjunta.ita-uusimaa@poliisi.fi
-
Registrykirjaamo.ita-uusimaa@poliisi.fi
-
The orders of pre-trial investigation recordsasiakirjatilaukset.ita-uusimaa@poliisi.fi
-
Tipsvihjeet.ita-uusimaa@poliisi.fi
-
Traffic Responseliikennepalaute.ita-uusimaa@poliisi.fi
-
-
- Lost documents
- Reports of missing documents
- Lost items
- Lost property
- Police front desk and crime reports
- Report of an offence
- Lost documents
Järvenpää Police Station
Licence services
-
Phone Numbers
-
Nationwide police customer service and bookingsMon–Fri 8.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
-
Tip lineMon–Fri 8.00–16.00
E-mails-
Communicationviestinta.ita-uusimaa@poliisi.fi
-
Criminal tipsvihjeet.ita-uusimaa@poliisi.fi
-
Driving ban mattersajo-oikeusasiat.ita-uusimaa@poliisi.fi
-
Feedbackpalaute.ita-uusimaa@poliisi.fi
-
Financial administrationtaloushallinto.ita-uusimaa@poliisi.fi
-
Fire arms mattersaseluvat.ita-uusimaa@poliisi.fi
-
Licence Serviceslupahallinto.ita-uusimaa@poliisi.fi
-
Preventative measuresennaltaestavatoiminta.ita-uusimaa@poliisi.fi
-
Prevention of criminal offencesrikostorjunta.ita-uusimaa@poliisi.fi
-
Public eventsyleisotilaisuudet.ita-uusimaa@poliisi.fi
-
Registry Officekirjaamo.ita-uusimaa@poliisi.fi
-
The orders of pre-trial investigation recordspoytakirjatilaukset.jarvenpaa.ita-uusimaa@poliisi.fi
-
Traffic feedbackliikennepalaute.ita-uusimaa@poliisi.fi
-
-
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Private security industry licensing
- Approval as a guard
- Approval as a temporary guard
- Approval of security stewards
- Security officer certification
- Public events
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Weapon collector authorisation
- Passport and id-card
Lost property
-
Phone Numbers
-
Lost propertyMon–Fri 8.30–11.00
E-mails-
Lost propertyloytotavarat.ita-uusimaa@poliisi.fi
-
-
- Lost items
- Lost property
- Lost items
Police matters
-
Phone Numbers
-
National police helplineMon–Fri 8.00–16.15
-
Telephone exchangeMon–Thu 8.00–16.15
-
Tip lineMon–Fri 8.00–16.00
E-mails-
Cancellation of a crime report, complement a crime report, and additional questionstutkinta-asiat.ita-uusimaa@poliisi.fi
-
Communicationsviestinta.ita-uusimaa@poliisi.fi
-
Driving rightsajo-oikeusasiat.ita-uusimaa@poliisi.fi
-
Feedbackpalaute.ita-uusimaa@poliisi.fi
-
Financial administrationtaloushallinto.ita-uusimaa@poliisi.fi
-
Police liaison officersennaltaestava.ita-uusimaa@poliisi.fi
-
Prevention of criminal offencesrikostorjunta.ita-uusimaa@poliisi.fi
-
Registrykirjaamo.ita-uusimaa@poliisi.fi
-
The orders of pre-trial investigation recordsasiakirjatilaukset.ita-uusimaa@poliisi.fi
-
Tipsvihjeet.ita-uusimaa@poliisi.fi
-
Traffic Responseliikennepalaute.ita-uusimaa@poliisi.fi
-
-
- Lost documents
- Reports of missing documents
- Lost items
- Lost property
Service informationEnquiries about lost keys can be made on loytotavarat.ita-uusimaa@poliisi.fi or personally on site. Please note on the email when and where the key has been lost and if any identification available.
- Police front desk and crime reports
- Report of an offence
- Lost documents
Kerava service point
-
Phone Numbers
-
Nationwide police customer service and bookingsMon–Fri 8.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
E-mails-
Driving rightsajo-oikeusasiat.ita-uusimaa@poliisi.fi
-
Local license serviceslupahallinto.ita-uusimaa@poliisi.fi
-
-
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Passport and id-card
Loviisa Police Station
Licence services
-
Phone Numbers
-
Nationwide helpline and appointment bookingMon–Fri 8.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
-
Tips lineMon–Fri 8.00–16.00
E-mails-
Driving rightsajo-oikeusasiat.ita-uusimaa@poliisi.fi
-
Feedbackpalaute.ita-uusimaa@poliisi.fi
-
Local license serviceslupahallinto.ita-uusimaa@poliisi.fi
-
Prevention of criminal offencesrikostorjunta.ita-uusimaa@poliisi.fi
-
Registry officekirjaamo.ita-uusimaa@poliisi.fi
-
The orders of pre-trial investigation recordstutkintasihteerit.porvoo.ita-uusimaa@poliisi.fi
-
Tips via emailvihjeet.ita-uusimaa@poliisi.fi
-
Traffic responseliikennepalaute.ita-uusimaa@poliisi.fi
-
-
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Passport and id-card
Lost property
-
Phone Numbers
-
Lost propertyMon–Fri 9.00–11.00
E-mails-
Lost propertylupahallinto_porvoo.ita-uusimaa@poliisi.fi
-
-
- Lost items
- Lost property
- Lost items
Police matters
-
Phone Numbers
-
National police helplineMon–Fri 8.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
-
Tip lineMon–Fri 8.00–16.00
E-mails-
Cancellation of a crime report, complement a crime report, and additional questionstutkinta-asiat.ita-uusimaa@poliisi.fi
-
Communicationsviestinta.ita-uusimaa@poliisi.fi
-
Driving rightsajo-oikeusasiat.ita-uusimaa@poliisi.fi
-
Feedbackpalaute.ita-uusimaa@poliisi.fi
-
Financial administrationtaloushallinto.ita-uusimaa@poliisi.fi
-
Police liaison officersennaltaestava.ita-uusimaa@poliisi.fi
-
Prevention of criminal offencesrikostorjunta.ita-uusimaa@poliisi.fi
-
Registrykirjaamo.ita-uusimaa@poliisi.fi
-
The orders of pre-trial investigation recordsasiakirjatilaukset.ita-uusimaa@poliisi.fi
-
Tipsvihjeet.ita-uusimaa@poliisi.fi
-
Traffic Responseliikennepalaute.ita-uusimaa@poliisi.fi
-
Mäntsälä
Police service point for licences
-
Phone Numbers
-
Nationwide police customer service and bookingsMon–Fri 8.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
E-mails-
Licence serviceslupahallinto.ita-uusimaa@poliisi.fi
-
-
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Passport and id-card
Nurmijärvi Police Station
Licence services
-
Phone Numbers
-
Nationwide helpline and appointment bookingMon–Fri 8.00–16.00
-
Telephone exchange
-
Tip lineMon–Fri 8.00–16.00
E-mails-
Cancellation of a crime report, complement a crime report and additional questionstutkinta-asiat.ita-uusimaa@poliisi.fi
-
Communicationviestinta.ita-uusimaa@poliisi.fi
-
Criminal tipsvihjeet.ita-uusimaa@poliisi.fi
-
Driving rightsajo-oikeusasiat.ita-uusimaa@poliisi.fi
-
Feedbackpalaute.ita-uusimaa@poliisi.fi
-
Financial administrationtaloushallinto.ita-uusimaa@poliisi.fi
-
Local license serviceslupahallinto.ita-uusimaa@poliisi.fi
-
Police liaison officersennaltaestavatoiminta.ita-uusimaa@poliisi.fi
-
Prevention of criminal offencesrikostorjunta.ita-uusimaa@poliisi.fi
-
Public eventsyleisotilaisuudet.ita-uusimaa@poliisi.fi
-
Registry Officekirjaamo.ita-uusimaa@poliisi.fi
-
Request for investigation materialasiakirjatilaukset.ita-uusimaa@poliisi.fi
-
Traffic Responseliikennepalaute.ita-uusimaa@poliisi.fi
-
-
- Lost documents
- Reports of missing documents
- Lotteries and money collections
- Arvauskilpailulupa
- Licences pertaining to certain kinds of game machines and gaming devices
- Non-money lottery licences
- Non-money prize machine licence
- Notification of small-scale fundraising
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Personal identification
- Private security industry licensing
- Approval as a guard
- Approval as a temporary guard
- Approval of a security inspector
- Approval of security stewards
- Security officer certification
- Public events
- Public meeting
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Monitoring the health of driving licence holders
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Lost documents
Lost property
-
Phone Numbers
-
Lost propertyMon–Fri 8.30–11.00
E-mails-
Lost propertyloytotavarat.ita-uusimaa@poliisi.fi
-
-
- Lost items
- Lost property
Service informationEnquiries about lost keys can be made on loytotavarat.ita-uusimaa@poliisi.fi or personally on site. Please note on the email when and where the key has been lost and if any identification available.
- Lost items
Police matters
-
Phone Numbers
-
National police helplineMon–Fri 8.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
-
Tip lineMon–Fri 8.00–16.00
E-mails-
Cancellation of a crime report, complement a crime report, and additional questionstutkinta-asiat.ita-uusimaa@poliisi.fi
-
Communicationsviestinta.ita-uusimaa@poliisi.fi
-
Driving rightsajo-oikeusasiat.ita-uusimaa@poliisi.fi
-
Feedbackpalaute.ita-uusimaa@poliisi.fi
-
Financial administrationtaloushallinto.ita-uusimaa@poliisi.fi
-
Lost propertyloytotavarat.ita-uusimaa@poliisi.fi
-
Police liaison officersennaltaestava.ita-uusimaa@poliisi.fi
-
Prevention of criminal offencesrikostorjunta.ita-uusimaa@poliisi.fi
-
Registrykirjaamo.ita-uusimaa@poliisi.fi
-
The orders of pre-trial investigation recordsasiakirjatilaukset.ita-uusimaa@poliisi.fi
-
Tipsvihjeet.ita-uusimaa@poliisi.fi
-
Traffic Responseliikennepalaute.ita-uusimaa@poliisi.fi
-
-
- Lost documents
- Reports of missing documents
- Lost items
- Lost property
Service informationEnquiries about lost keys can be made on loytotavarat.ita-uusimaa@poliisi.fi or personally on site. Please note on the email when and where the key has been lost and if any identification available.
- Police front desk and crime reports
- Report of an offence
- Lost documents
Porvoo Police Station
Licence services
-
Phone Numbers
-
Nationwide helpline and appointment bookingMon–Fri 8.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
-
Tip line
E-mails-
Communicationsviestinta.ita-uusimaa@poliisi.fi
-
Driving ban mattersajo-oikeusasiat.ita-uusimaa@poliisi.fi
-
Feedbackpalaute.ita-uusimaa@poliisi.fi
-
Financial administrationtaloushallinto.ita-uusimaa@poliisi.fi
-
Fire Arms mattersaseluvat.ita-uusimaa@poliisi.fi
-
Licence serviceslupahallinto.ita-uusimaa@poliisi.fi
-
Preventative measuresennaltaestavatoiminta.ita-uusimaa@poliisi.fi
-
Prevention of criminal offencesrikostorjunta.ita-uusimaa@poliisi.fi
-
Public eventsyleisotilaisuudet.ita-uusimaa@poliisi.fi
-
Registry officekirjaamo.ita-uusimaa@poliisi.fi
-
The orders of pre-trial investigation recordstutkintasihteerit.porvoo.ita-uusimaa@poliisi.fi
-
Tipvihjeet.ita-uusimaa@poliisi.fi
-
Traffic feedbackliikennepalaute.ita-uusimaa@poliisi.fi
-
-
- Lost documents
- Reports of missing documents
- Lotteries and money collections
- Licences pertaining to certain kinds of game machines and gaming devices
- Non-money lottery licences
- Non-money prize machine licence
- Notification of small-scale fundraising
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Personal identification
- Temporary passport
- Police front desk and crime reports
- Report of an offence
- Private security industry licensing
- Approval as a guard
- Approval as a temporary guard
- Approval of a security inspector
- Approval of security stewards
- Security officer certification
- Public events
- Public meeting
- Right to drive
- Alcohol interlock-controlled driving rights
- Monitoring the health of driving licence holders
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Firearms belonging to estates of deceased persons
- Handing over/retrieving firearms
- Weapon collector authorisation
- Lost documents
Lost property
-
Phone Numbers
-
Lost propertyMon–Fri 9.00–11.00
E-mails-
Lost propertylupahallinto_porvoo.ita-uusimaa@poliisi.fi
-
-
- Lost items
- Lost property
- Lost items
Police matters
-
Phone Numbers
-
National police helplineMon–Fri 8.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
-
Tip lineMon–Fri 8.00–16.00
E-mails-
Cancellation of a crime report, complement a crime report, and additional questionstutkinta-asiat.ita-uusimaa@poliisi.fi
-
Communicationsviestinta.ita-uusimaa@poliisi.fi
-
Driving rightsajo-oikeusasiat.ita-uusimaa@poliisi.fi
-
Feedbackpalaute.ita-uusimaa@poliisi.fi
-
Financial administrationtaloushallinto.ita-uusimaa@poliisi.fi
-
Police liaison officersennaltaestava.ita-uusimaa@poliisi.fi
-
Prevention of criminal offencesrikostorjunta.ita-uusimaa@poliisi.fi
-
Registrykirjaamo.ita-uusimaa@poliisi.fi
-
The orders of pre-trial investigation recordsasiakirjatilaukset.ita-uusimaa@poliisi.fi
-
Tipsvihjeet.ita-uusimaa@poliisi.fi
-
Traffic Responseliikennepalaute.ita-uusimaa@poliisi.fi
-
-
- Lost documents
- Reports of missing documents
- Police front desk and crime reports
- Report of an offence
- Lost documents
Presentation of firearms
-
Phone Numbers
-
National police helplineMon–Fri 8.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
E-mails-
Firearm mattersaseluvat.ita-uusimaa@poliisi.fi
-
-
- Weapons and firearms
- Presenting a weapon
- Weapons and firearms
Vantaa Main Police Station
Licence services
-
Phone Numbers
-
Nationwide helpline and appointment bookingMon–Fri 8.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
-
Tip lineMon–Fri 8.00–16.00
E-mails-
Criminal tipsvihjeet.ita-uusimaa@poliisi.fi
-
Driving ban mattersajo-oikeusasiat.ita-uusimaa@poliisi.fi
-
Feedbackpalaute.ita-uusimaa@poliisi.fi
-
Fire arms mattersaseluvat.ita-uusimaa@poliisi.fi
-
Licence Serviceslupahallinto.ita-uusimaa@poliisi.fi
-
Public eventsyleisotilaisuudet.ita-uusimaa@poliisi.fi
-
Registry Officekirjaamo.ita-uusimaa@poliisi.fi
-
-
- Lost documents
- Reports of missing documents
- Lotteries and money collections
- Licences pertaining to certain kinds of game machines and gaming devices
- Non-money lottery licences
- Non-money prize machine licence
- Notification of small-scale fundraising
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Visa extension
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Personal identification
- Temporary passport
- Private security industry licensing
- Approval as a guard
- Approval as a temporary guard
- Approval of a security inspector
- Approval of security stewards
- Security officer certification
- Public events
- Public meeting
- Right to drive
- Alcohol interlock-controlled driving rights
- Monitoring the health of driving licence holders
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Weapon collector authorisation
- Lost documents
Lost property
-
Phone Numbers
-
Lost propertyMon–Fri 8.30–11.00
E-mails-
Lost propertyloytotavarat.ita-uusimaa@poliisi.fi
-
-
- Lost items
- Lost property
- Lost items
Police matters
-
Phone Numbers
-
National police helplineMon–Fri 8.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
-
Tip lineMon–Fri 8.00–16.00
E-mails-
Cancellation of a crime report, complement a crime report, and additional questionstutkinta-asiat.ita-uusimaa@poliisi.fi
-
Communicationsviestinta.ita-uusimaa@poliisi.fi
-
Crime investigationrikostorjunta.ita-uusimaa@poliisi.fi
-
Driving rightsajo-oikeusasiat.ita-uusimaa@poliisi.fi
-
Feedbackpalaute.ita-uusimaa@poliisi.fi
-
Financial administrationtaloushallinto.ita-uusimaa@poliisi.fi
-
Police liaison officersennaltaestava.ita-uusimaa@poliisi.fi
-
Registrykirjaamo.ita-uusimaa@poliisi.fi
-
The orders of pre-trial investigation recordsasiakirjatilaukset.ita-uusimaa@poliisi.fi
-
Tipsvihjeet.ita-uusimaa@poliisi.fi
-
Traffic Responseliikennepalaute.ita-uusimaa@poliisi.fi
-
-
- Lost documents
- Reports of missing documents
- Lost items
- Lost property
- Police front desk and crime reports
- Report of an offence
- Lost documents
Presentation of firearms
-
Phone Numbers
-
National police helplineMon–Fri 8.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
E-mails-
Firearm mattersaseluvat.ita-uusimaa@poliisi.fi
-
-
- Weapons and firearms
- Firearms belonging to estates of deceased persons
- Handing over/retrieving firearms
- Presenting a weapon
- Weapons and firearms