In emergencies, always dial 112.
Prefer online services.
Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report. Book an appointment beforehand, if possible.
The police department that handles your case gives responses to pending cases. You can order pre-trial investigation reports and inquiries about unfinished investigationsrecords and copies from the police department or police station. Please do not come to the duty desk at the police station or to permit services with weapons, ammunition or explosives. In matters related to the inspection and handover of weapons, please read the instructions for arrival at the police station or permit services on the website of the relevant office.
If you wish, you can send a message to the police via the Police Secure Mail service. Learn more about the use of Police Secure Mail at poliisi.fi/en/secure-mail.
Police helpline
The police helpline gives advice on non-urgent matters regarding licences, appointment bookings, e-services and traffic surveillance.
Price of service
The cost for a call to the Police is
You will pay for the call in line with your operator tariff. Waiting time is also paid for.
Enquiries about lost keys can be made on loytotavarat.ita-uusimaa@poliisi.fi or personally on site. Please note on the email when and where the key has been lost and if any identification available.
Enquiries about lost keys can be made on loytotavarat.ita-uusimaa@poliisi.fi or personally on site. Please note on the email when and where the key has been lost and if any identification available.
