Eastern Uusimaa Police Department, units and services

We provide police services in 15 municipalities in Eastern and Central Uusimaa. Our area of operation extends from Vantaa to Hyvinkää and from Nurmijärvi to Loviisa. There are more than 550,000 inhabitants in Eastern Uusimaa. For more information on our services and opening hours, see the details of individual police stations.
  • In emergencies, always dial 112.

    Prefer online services.

    Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report. Book an appointment beforehand, if possible.

    The police department that handles your case gives responses to pending cases. You can order pre-trial investigation reports and inquiries about unfinished investigationsrecords and copies from the police department or police station. Please do not come to the duty desk at the police station or to permit services with weapons, ammunition or explosives. In matters related to the inspection and handover of weapons, please read the instructions for arrival at the police station or permit services on the website of the relevant office.

    If you wish, you can send a message to the police via the Police Secure Mail service. Learn more about the use of Police Secure Mail at poliisi.fi/en/secure-mail.

    Police helpline

    The police helpline gives advice on non-urgent matters regarding licences, appointment bookings, e-services and traffic surveillance.

    Price of service

    The cost for a call to the Police is

    • the local network charge (pvm) if you call using a landline number
    • cellular phone charge (mpm) if you use a mobile phone
    • international call charge if you call from abroad.

    You will pay for the call in line with your operator tariff. Waiting time is also paid for.

Eastern Uusimaa servicepoint in Helsinki-Vantaa airport

Hyvinkää Police Station

Järvenpää Police Station

Kerava service point

Loviisa Police Station

Mäntsälä

  • Phone Numbers
    E-mails
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application

Nurmijärvi Police Station

  • Phone Numbers
    E-mails
    • Lost items
      • Lost property
      Service information

      Enquiries about lost keys can be made on loytotavarat.ita-uusimaa@poliisi.fi or personally on site. Please note on the email when and where the key has been lost and if any identification available.

Porvoo Police Station

Vantaa Main Police Station

  • Phone Numbers
    • Lost documents
      • Reports of missing documents
    • Lotteries and money collections
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
      • Visa extension
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
      • Personal identification
      • Temporary passport
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Public meeting
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Monitoring the health of driving licence holders
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
      • Weapon collector authorisation
  • Phone Numbers
    E-mails
    • Weapons and firearms
      • Firearms belonging to estates of deceased persons
      • Handing over/retrieving firearms
      • Presenting a weapon