Poliisi - Yhteystiedot - Poliisiasema ja poliisilaitos

Eastern Uusimaa Police Department, units and services

We provide police services in 15 municipalities in Eastern and Central Uusimaa. Our area of operation extends from Vantaa to Hyvinkää and from Nurmijärvi to Loviisa. There are more than 550,000 inhabitants in Eastern Uusimaa. For more information on our services and opening hours, see the details of individual police stations.

  • In emergencies, always dial 112.

    Prefer online services.

    Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report. Book an appointment beforehand, if possible.

    The police department that handles your case gives responses to pending cases. You can order pre-trial investigation reports and inquiries about unfinished investigationsrecords and copies from the police department or police station. Please do not come to the duty desk at the police station or to permit services with weapons, ammunition or explosives. In matters related to the inspection and handover of weapons, please read the instructions for arrival at the police station or permit services on the website of the relevant office.

    If you wish, you can send a message to the police via the Police Secure Mail service. Learn more about the use of Police Secure Mail at poliisi.fi/en/secure-mail.

    Police helpline

    The police helpline gives advice on non-urgent matters regarding licences, appointment bookings, e-services and traffic surveillance.

    Price of service

    The cost for a call to the Police is

    • the local network charge (pvm) if you call using a landline number
    • cellular phone charge (mpm) if you use a mobile phone
    • international call charge if you call from abroad.

    You will pay for the call in line with your operator tariff. Waiting time is also paid for.

Eastern Uusimaa servicepoint in Helsinki-Vantaa airport

  • Description
    This service point prioritises air travellers and can only issue express passports and express passports.
    Street address
    Lentäjäntie 1 B, 4. krs, 01530 VANTAA
    Show map
    Sisäänkäynti katutasolla samasta pääovesta kuin Scandic Hotel Airporttiin.
    Post address
    PL 98, 01301 VANTAA
    Opening hours
    • Mon-Sun 7-16.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • Licence services
      +358 295 438972
      Mon–Sun 7.00–16.00
    • Nationwide helpline and appointment booking
      +358 295 419800
      Mon–Fri 8.00–16.15
    • Telephone exchange
      +358 295 430291
      Mon–Fri 8.00–16.15
    • The immigration police
      +358 295 430291
      Mon–Fri 8.00–16.00
    • Tip line
      +358 295 413636
      Mon–Fri 8.00–16.00
    E-mails
    • Passport and id-card
      • Temporary passport

Hyvinkää police station

  • Description
    Hyvinkää police station is located near the city center, just a walking distance away from the railway station. At the license service office you can apply for passports, identity cards, security sector license and fire arms permits.
    Street address
    Urakankatu 1, 05900 HYVINKÄÄ
    Show map
    License services locate at ground floor.
    Post address
    PL 62, 05801 HYVINKÄÄ
    Opening hours
    • Mon-Fri 9-16.
    Exceptions
    • 24.12.2025–28.12.2025
      Office is closed

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • Crime investigation
      +358 295 435100
      Mon–Fri 8.30–12.00
    • Crime reports, customer service
      +358 295 435100
      Mon–Fri 8.30–12.00
    • Driving rights
      +358 295 434900
      Mon–Fri 9.00–11.00
    • Local license services
      +358 295 434900
      Mon–Fri 9.00–11.00
    • Lost property
      +358 295 436773
      Mon–Fri 8.30–11.00
    • Nationwide police customer service and bookings
      +358 295 419800
      Mon–Fri 8.00–16.15
    • Other police matters
      +358 295 435100
      Mon–Fri 8.30–12.00
    • Telephone exchange
      +358 295 430291
      Mon–Fri 8.00–16.15
    • Tip line
      +358 295 413636
      Mon–Thu 8.00–16.00
    • Traffic monitoring
      +358 295 435100
      Mon–Fri 8.30–12.00
    E-mails
    • Lost documents
      • Reports of missing documents
    • Lotteries and money collections
      • Guessing game notice
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Notice of a public event
      • Public meeting
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • Firearm permit

Järvenpää police station

  • Description
    Our customer service is at Mannilantie 28. You can find the entrance at Helsingintie side of the building. Service point is at 4th floor. We provide license services (passports, identity cards, security licenses, weapons permits and other licenses). 9 am - 4 pm
    Street address
    Mannilantie 28, käynti Helsingintien puolelta, 04400 JÄRVENPÄÄ
    Show map
    Entrance from Helsingintie side of the building. Service point can be found at 4th floor. We provide service also without an appointment.
    Post address
    PL 6, 04401 JÄRVENPÄÄ
    Opening hours
    • Mon-Fri 9-16.
    Exceptions
    • 24.12.2025–28.12.2025
      Office is closed

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • Crime investigation
      +358 295 435100
      Mon–Fri 8.30–12.00
    • Crime reports, customer service
      +358 295 435100
      Mon–Fri 8.30–12.00
    • Driving rights
      +358 295 434900
      Mon–Fri 9.00–11.00
    • Local licence services
      +358 295 434900
      Mon–Fri 9.00–11.00
    • Lost property
      +358 295 436773
      Mon–Fri 8.30–11.00
    • Nationwide police customer service and bookings
      +358 295 419800
      Mon–Fri 8.00–16.15
    • Other police matters
      +358 295 435100
      Mon–Fri 8.30–12.00
    • Telephone exchange
      +358 295 430291
      Mon–Fri 8.00–16.15
    • Tip line
      +358 295 413636
      Mon–Fri 8.00–16.00
    • Traffic monitoring
      +358 295 435100
      Mon–Fri 8.30–12.00
    E-mails
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
      • Weapon collector authorisation

Kerava service point

  • Description
    License services are provided only by appointment on Wednesdays (possibly also on Thursdays) in passport and id-card matters. Please note that the service point is closed between 11.30-12.30.
    Street address
    Kultasepänkatu 7, 04200 KERAVA
    Show map
    Police license services is located on the first floor of the Sampola service center. Service is provided by appointment only.
    Post address
    PL 6, 04401 JÄRVENPÄÄ
    Opening hours
    • Wed-Thu 9-16.
    Exceptions
    • 24.12.2025–28.12.2025
      Office is closed

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • Local license services
      +358 295 434900
      Mon–Fri 9.00–11.00
    • Nationwide police customer service and bookings
      +358 295 419800
      Mon–Fri 8.00–16.15
    • Telephone exchange
      +358 295 430291
      Mon–Fri 8.00–16.15
    E-mails
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application

Loviisa Police Station

  • Description
    Lovisa police station will provide service on Thursdays. ONLY with a booked time you can apply for passports and identity cards. We are closed between 11.30-12.30.
    Street address
    Hitsaajantie 1, 07900 LOVIISA
    Show map
    License Service is closed between 11:30-12:30. Arrival from Loviisantie-Johtajantie-Hitsaajantie. We provide service ONLY by appointment.
    Post address
    Tulliportinkatu 1, 06100 Porvoo
    Opening hours
    • Thu 9-15.
    Exceptions
    • 24.12.2025–28.12.2025
      Office is closed

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • Crime reports, customer service
      +358 295 435100
      Mon–Fri 8.30–12.00
    • Driving rights
      +358 295 434900
      Mon–Fri 9.00–11.00
    • Local license services
      +358 295 434900
      Mon–Fri 9.00–11.00
    • Lost Property
      +358 295 436881
      Mon–Fri 9.00–11.00
    • Nationwide helpline and appointment booking
      +358 295 419800
      Mon–Fri 8.00–16.15
    • Other police matters
      +358 295 435100
      Mon–Fri 8.30–12.00
    • Telephone exchange
      +358 295 430291
      Mon–Fri 8.00–16.15
    • Tips line
      +358 295 413636
      Mon–Fri 8.00–16.00
    • Traffic monitoring
      +358 295 435100
      Mon–Fri 8.30–12.00
    E-mails
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application

Mäntsälä

  • Description
    Mäntsälä, police service point for licences serves only in passport and id-card matters. Service point is open merely on Thursdays by appointment. Please notice, that the service point is closed between 11:30-12:30.
    Street address
    Heikinkuja 4, 04600 MÄNTSÄLÄ
    Show map
    Service point is located at first floor of Mäntsälä town hall.
    Post address
    PL 6, 04401 JÄRVENPÄÄ
    Opening hours
    • Opening hours until 14.12.2025
      Thu 9-16.
    Exceptions
    • 24.12.2025–4.1.2026
      Office is closed

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • Local licence services
      +358 295 434900
      Mon–Fri 9.00–11.00
    • Nationwide police customer service and bookings
      +358 295 419800
      Mon–Fri 8.00–16.15
    • Telephone exchange
      +358 295 430291
      Mon–Fri 8.00–16.15
    E-mails
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application

Nurmijärvi Police Station

  • Description
    Nurmijärvi police station is located in center of Nurmijärvi. You can apply passports, identity cards and other licenses, except firearm matters. We also handle lost property.. We recommend that you use our internet services and book your service time for passport ja identity card application in advance.
    Street address
    Keskustie 2A, 01900 NURMIJÄRVI
    Show map
    License Service is closed between 11:30-12:30. We provide service also without an appointment.
    Post address
    PL 98, 01301 VANTAA
    Opening hours
    • Tue 9-15.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • Local license services
      +358 295 434900
      Mon–Fri 9.00–11.00
    • Crime investigation
      +358 295 435100
      Mon–Fri 8.30–12.00
    • Crime reports, weekdays
      +358 295 435100
      Mon–Fri 8.30–12.00
    • Driving rights
      +358 295 434900
      Mon–Fri 9.00–11.00
    • Lost property
      +358 295 436773
      Mon–Fri 8.30–11.00
    • Nationwide helpline and appointment booking
      +358 295 419800
      Mon–Fri 8.00–16.00
    • Other police matters
      +358 295 435100
      Mon–Fri 8.30–12.00
    • Tip line
      +358 295 413636
      Mon–Fri 8.00–16.00
    • Traffic monitoring
      +358 295 435100
      Mon–Fri 8.30–12.00
    E-mails
    • Lost documents
      • Reports of missing documents
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
      • Personal identification
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Monitoring the health of driving licence holders
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences

Porvoo police station

  • Description
    Porvoo police station is located in city center at the intersection of Mannerheiminkatu and Tulliportinkatu. License services are located in the police station on the third floor. At the license service office you can apply for passports, identity cards, security sector and firearm licenses. We also manage lost property. All our services and opening hours can be found below.
    Street address
    Tulliportinkatu 1, 06100 PORVOO
    Show map
    License services office is located on the third floor. We provide service also without an appointment.
    Opening hours
    • Ma-to 8-16.15 sekä pe 9-16.15.
    Exceptions
    • 24.12.2025–28.12.2025
      Office is closed

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • Crime Reports
      +358 295 435100
      Mon–Fri 8.30–12.00
    • Crime investigation
      +358 295 435100
      Mon–Fri 8.30–12.00
    • Driving rights
      +358 295 434900
      Mon–Fri 9.00–11.00
    • Local licence services
      +358 295 434900
      Mon–Fri 9.00–11.00
    • Lost property
      +358 295 436881
      Mon–Fri 9.00–11.00
    • Nationwide helpline and appointment booking
      +358 295 419800
      Mon–Fri 8.00–16.15
    • Other police matters
      +358 295 435100
      Mon–Fri 8.30–12.00
    • Telephone exchange
      +358 295 430291
      Mon–Fri 8.00–16.15
    • Tip line
      +358 295 413636
    • Traffic monitoring
      +358 295 435100
      Mon–Fri 8.30–12.00
    E-mails
    • Lost documents
      • Reports of missing documents
    • Lost items
      • Lost property
    • Lotteries and money collections
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
      • Personal identification
      • Temporary passport
    • Police front desk and crime reports
      • Report of an offence
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Public meeting
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Monitoring the health of driving licence holders
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
      • Firearms belonging to estates of deceased persons
      • Handing over/retrieving firearms
      • Weapon collector authorisation
  • Description
    Porvoo police station is located in city center at the intersection of Mannerheiminkatu and Tulliportinkatu. Inspection of firearms take place ONLY by appointment on Tuesdays. in the Police House on the first floor. On inspection days firearms will not be received and cannot be handed over. For theese matters contact aseluvat.ita-uusimaa@poliisi.fi. In Vantaa inspection of firearms take place on Mondays.
    Street address
    Tulliportinkatu 1, 06100 PORVOO
    Show map
    Inspection of fire arms takes place at the police station on the first floor and by appointment only.
    Opening hours
    • Ti 8.30-16.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • National police helpline
      +358 295 419800
      Mon–Fri 8.00–16.15
    • Telephone exchange
      +358 295 430291
      Mon–Fri 8.00–16.15
    E-mails
    • Weapons and firearms
      • Presenting a weapon

Vantaa Main Police Station

  • Description
    Vantaa main police station of Eastern Uusimaa Police Department is located in Jokiniemi next to National Bureau of Investigation. Here you can apply for passports, ID-cards, security field licenses, fire arms licenses and other licenses. We provide service mainly by appointment calling by name. If you do not have an appointment, please be prepared to queue. All our services and opening hours can be found below. We recommend customers to come to Vantaa main police station in Jokineimi with public transport. There are only a few customer parking places in front of the main police station. In Tikkurila center there are chargeable parking possibilities. You can walk in 10 minutes from Tikkurila railway station to the main police station.
    Street address
    Jokiniemenkuja 2, 01370 VANTAA
    Show map
    It is a 10 minutes walk from Tikkurila railway station to the main police station.
    Post address
    PL 98, 01301 VANTAA
    Opening hours
    • Mon-Fri 8-16.15.
    Exceptions
    • 24.12.2025–28.12.2025
      Office is closed

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • Crime reports
      +358 295 435100
      Mon–Fri 8.30–12.00
    • Driving rights
      +358 295 434900
      Mon–Fri 9.00–11.00
    • Firearms permit
      +358 295 434900
      Mon–Fri 9.00–11.00
    • Licence services
      +358 295 434900
      Mon–Fri 9.00–11.00
    • Lost property
      +358 295 436773
      Mon–Fri 8.30–11.00
    • Nationwide helpline and appointment booking
      +358 295 419800
      Mon–Fri 8.00–16.15
    • Telephone exchange
      +358 295 430291
      Mon–Fri 8.00–16.15
    • Tip line
      +358 295 413636
      Mon–Fri 8.00–16.00
    E-mails
    • Lost documents
      • Reports of missing documents
    • Lotteries and money collections
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
      • Visa extension
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
      • Personal identification
      • Temporary passport
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Public meeting
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Monitoring the health of driving licence holders
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
      • Weapon collector authorisation
  • Description
    Vantaa main police station of Eastern Uusimaa Police Department is located in Jokiniemi next to National Bureau of Investigation. Inspection of firearms are carried out only by appointment, in Vantaa on Mondays and in Porvoo on Tuesdays. On inspection day firearms cannot be handed over or returned. For these matters please contact aseluvat.ita-uusimaa@poliisi.fi.
    Street address
    Jokiniemenkuja 2 (Ovi nro. 4), 01370 VANTAA
    Show map
    Inspection of fire arms takes place at the main police station from own entrance (door 4) at Jokiniemenkuja, which is separate from the main entrance.
    Post address
    PL 98, 01301 VANTAA
    Opening hours
    • Ma 8.30-16.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • National police helpline
      +358 295 419800
      Mon–Fri 8.00–16.15
    • Presentation of firearms
      +358 295 434900
      Mon–Fri 9.00–11.00
    • Telephone exchange
      +358 295 430291
      Mon–Fri 8.00–16.15
    E-mails
    • Weapons and firearms
      • Firearms belonging to estates of deceased persons
      • Handing over/retrieving firearms
      • Presenting a weapon