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In emergencies, always dial 112.
Prefer online services.
Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report. Book an appointment beforehand, if possible.
The police department that handles your case gives responses to pending cases. You can order pre-trial investigation reports and inquiries about unfinished investigationsrecords and copies from the police department or police station. Please do not come to the duty desk at the police station or to permit services with weapons, ammunition or explosives. In matters related to the inspection and handover of weapons, please read the instructions for arrival at the police station or permit services on the website of the relevant office.
If you wish, you can send a message to the police via the Police Secure Mail service. Learn more about the use of Police Secure Mail at poliisi.fi/en/secure-mail.
Police helpline
The police helpline gives advice on non-urgent matters regarding licences, appointment bookings, e-services and traffic surveillance.
Price of service
The cost for a call to the Police is
- the local network charge (pvm) if you call using a landline number
- cellular phone charge (mpm) if you use a mobile phone
- international call charge if you call from abroad.
You will pay for the call in line with your operator tariff. Waiting time is also paid for.
Forssa Police Station
Licence services
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Phone Numbers
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Nationwide police customer service and bookingsMon–Fri 8.00–16.15
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Telephone exchangeMon–Fri 8.00–16.15
E-mails-
Driving rightsajo-oikeusasiat.hame@poliisi.fi
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Local licence serviceslupahallinto.hame@poliisi.fi
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- Lost documents
- Reports of missing documents
- Lotteries and money collections
- Arvauskilpailulupa
- Licences pertaining to certain kinds of game machines and gaming devices
- Non-money lottery licences
- Non-money prize machine licence
- Notification of small-scale fundraising
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Personal identification
- Temporary passport
- Private security industry licensing
- Approval as a guard
- Approval as a temporary guard
- Approval of a security inspector
- Approval of security stewards
- Security officer certification
- Public events
- Notice of a public event
- Public meeting
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Monitoring the health of driving licence holders
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Lost documents
Lost property
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Phone Numbers
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Lost propertyMon–Fri 8.00–16.15
E-mails-
Lost propertyloytotavara.kh.hame@poliisi.fi
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- Lost items
- Lost property
- Lost items
Police matters
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Phone Numbers
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National police helplineMon–Fri 8.00–16.15
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Police mattersMon–Fri 8.00–16.00
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The orders of pre-trial investigation recordsMon–Fri 8.00–16.15
E-mails-
The orders of pre-trial investigation recordstutkintasihteerit.kh.hame@poliisi.fi
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Tipsvihjeet.hame@poliisi.fi
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- Lost items
- Lost property
- Police front desk and crime reports
- Report of an offence
- Lost items
Heinola Police Station
Licence services
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DescriptionHeinola police station is located at the heart of the city. We highly recommend to use our online services for licence applications. If a visit to licence services is required or you want to leave your application personally, please book an appointment. Visiting us without booked appointment should occur only in urgent matter. Please note that queuing time can be several hours. Weapon inspections and presentations are done in Lahti.Post addressPO Box 28, 18101 HEINOLAOpening hours
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Opening hours until 3.5.2026Mon as well as Wed, Fri 9-11.
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Opening hours as of 4.5.2026Business by appointment only
Exceptions-
1.5.2026–31.5.2026
Use our e-services at asiointi.poliisi.fi/en
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Phone Numbers
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Mon–Fri 8.00–16.15
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Nationwide police customer service and bookingsMon–Fri 8.00–16.15
E-mails-
Driving rightsajo-oikeusasiat.hame@poliisi.fi
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Local license servicelupahallinto.hame@poliisi.fi
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- Lost documents
- Reports of missing documents
- Lotteries and money collections
- Arvauskilpailulupa
- Licences pertaining to certain kinds of game machines and gaming devices
- Non-money lottery licences
- Non-money prize machine licence
- Notification of small-scale fundraising
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Private security industry licensing
- Approval as a guard
- Approval as a temporary guard
- Approval of a security inspector
- Approval of security stewards
- Security officer certification
- Public events
- Notice of a public event
- Public meeting
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Monitoring the health of driving licence holders
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Lost documents
Lost property
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Phone Numbers
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Lost propertyMon 9.00–11.00, 12.00–15.30, Wed 9.00–11.00, 12.00–15.30, Fri 9.00–11.00, 12.00–15.30
E-mails-
Lost propertyloytotavara.ph.hame@poliisi.fi
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Police matters
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Phone Numbers
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National police helpline
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Police matters
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The orders of pre-trial investigation records
E-mails-
The orders of pre-trial investigation recordspoliisikanslia.ph.hame@poliisi.fi
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Tipsvihjeet.hame@poliisi.fi
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- Police front desk and crime reports
- Report of an offence
- Police front desk and crime reports
Hämeenlinna Police Station
Licence services
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Phone Numbers
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Mon–Fri 8.00–16.15
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Nationwide police customer service and bookingsMon–Fri 8.00–16.15
E-mails-
Driving rightsajo-oikeusasiat.hame@poliisi.fi
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Local licence serviceslupahallinto.hame@poliisi.fi
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- Lost documents
- Reports of missing documents
- Lotteries and money collections
- Arvauskilpailulupa
- Guessing game notice
- Licences pertaining to certain kinds of game machines and gaming devices
- Non-money lottery licences
- Non-money prize machine licence
- Notification of small-scale fundraising
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Personal identification
- Temporary passport
- Private security industry licensing
- Appointing a security steward
- Approval as a guard
- Approval as a temporary guard
- Approval of a security inspector
- Approval of security stewards
- Security officer certification
- Public events
- Notice of a public event
- Public meeting
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Monitoring the health of driving licence holders
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Firearms belonging to estates of deceased persons
- Handing over/retrieving firearms
- Presenting a weapon
- Lost documents
Lost property
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Phone Numbers
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Lost propertyMon–Fri 8.00–16.15
E-mails-
Lost propertyloytotavara.kh.hame@poliisi.fi
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- Lost items
- Lost property
- Lost items
Police matters
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Phone Numbers
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National police helplineMon–Fri 8.00–16.15
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Police mattersMon–Fri 8.00–16.15
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The orders of pre-trial investigation recordsMon–Fri 9.00–11.00
E-mails-
The orders of pre-trial investigation recordsasiakirjatilaukset.hame@poliisi.fi
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Tipsvihjeet.hame@poliisi.fi
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- Lost items
- Lost property
- Police front desk and crime reports
- Report of an offence
- Lost items
Lahti Main Police Station
Licence services
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Phone Numbers
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-----Mon–Fri 8.00–16.15
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Driving rightsTue 13.00–15.00, Thu 13.00–15.00
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Nationwide police customer service and bookingsMon–Fri 8.00–16.15
E-mails-
Driving rightsajo-oikeusasiat.hame@poliisi.fi
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Local licence serviceslupahallinto.hame@poliisi.fi
-
-
- Lost documents
- Reports of missing documents
- Lotteries and money collections
- Arvauskilpailulupa
- Guessing game notice
- Licences pertaining to certain kinds of game machines and gaming devices
- Non-money lottery licences
- Non-money prize machine licence
- Notification of small-scale fundraising
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Temporary passport
- Private security industry licensing
- Appointing a security steward
- Approval as a guard
- Approval as a temporary guard
- Approval of a security inspector
- Approval of security stewards
- Security officer certification
- Public events
- Notice of a public event
- Public meeting
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Monitoring the health of driving licence holders
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Lost documents
Lost property
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Phone Numbers
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Lost propertyMon–Fri 9.00–11.00
E-mails-
Lost propertyloytotavara.ph.hame@poliisi.fi
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Police matters
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Phone Numbers
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Lost propertyMon–Fri 9.00–11.00
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National police helplineMon–Fri 8.00–16.15
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Police mattersMon–Fri 9.00–11.00
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The orders of pre-trial investigation recordsMon–Fri 9.00–11.00
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Tip line
E-mails-
Lost propertyloytotavara.ph.hame@poliisi.fi
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The orders of pre-trial investigation recordsasiakirjatilaukset.hame@poliisi.fi
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Tipsvihjeet.hame@poliisi.fi
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- Police front desk and crime reports
- Report of an offence
- Police front desk and crime reports
Presentation of firearms
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Phone Numbers
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National police helpline
E-mails-
Local licence serviceslupahallinto.hame@poliisi.fi
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- Weapons and firearms
- Handing over/retrieving firearms
- Presenting a weapon
- Weapons and firearms
Orimattila police station
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Phone Numbers
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Mon–Fri 8.00–16.15
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Riihimäki Police Station
Licence services
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Phone Numbers
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Mon–Fri 8.00–16.15
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Nationwide police customer service and bookingsMon–Fri 8.00–16.15
E-mails-
Driving rightsajo-oikeusasiat.hame@poliisi.fi
-
Local licence serviceslupahallinto.hame@poliisi.fi
-
-
- Lost documents
- Reports of missing documents
- Lotteries and money collections
- Arvauskilpailulupa
- Licences pertaining to certain kinds of game machines and gaming devices
- Non-money lottery licences
- Non-money prize machine licence
- Notification of small-scale fundraising
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Personal identification
- Private security industry licensing
- Approval as a guard
- Approval as a temporary guard
- Approval of a security inspector
- Approval of security stewards
- Security officer certification
- Public events
- Notice of a public event
- Public meeting
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Monitoring the health of driving licence holders
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Lost documents
Lost property
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Phone Numbers
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Lost propertyMon 8.00–16.15, Wed 8.00–16.15, Fri 8.00–16.15
E-mails-
Lost propertyloytotavara.kh.hame@poliisi.fi
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- Lost items
- Lost property
- Lost items
Police matters
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Phone Numbers
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National police helplineMon–Fri 8.00–16.15
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Police mattersMon 8.00–16.15, Wed 8.00–16.15, Fri 8.00–16.15
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The orders of pre-trial investigation recordsMon–Fri 9.00–11.00
E-mails-
The orders of pre-trial investigation recordstutkintasihteerit.kh.hame@poliisi.fi
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Tipsvihjeet.hame@poliisi.fi
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- Lost items
- Lost property
- Police front desk and crime reports
- Report of an offence
- Lost items