Häme Police Department, units and services

We provide police services in 21 municipalities in the Kanta-Häme and Päijät-Häme regions. Our area is characterised by the beautiful ridge landscape of Lake Päijänne and a road network popular among tourists. There are several busy traffic hubs in the area, such as Riihimäki, Hämeenlinna and Lahti. For more information on our services and opening hours, see the details of individual police stations.

  • In emergencies, always dial 112.

    Prefer online services.

    Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report. Book an appointment beforehand, if possible.

    The police department that handles your case gives responses to pending cases. You can order pre-trial investigation reports and inquiries about unfinished investigationsrecords and copies from the police department or police station. Please do not come to the duty desk at the police station or to permit services with weapons, ammunition or explosives. In matters related to the inspection and handover of weapons, please read the instructions for arrival at the police station or permit services on the website of the relevant office.

    If you wish, you can send a message to the police via the Police Secure Mail service. Learn more about the use of Police Secure Mail at poliisi.fi/en/secure-mail.

    Police helpline

    The police helpline gives advice on non-urgent matters regarding licences, appointment bookings, e-services and traffic surveillance.

    Price of service

    The cost for a call to the Police is

    • the local network charge (pvm) if you call using a landline number
    • cellular phone charge (mpm) if you use a mobile phone
    • international call charge if you call from abroad.

    You will pay for the call in line with your operator tariff. Waiting time is also paid for.

Forssa Police Station

  • Phone Numbers
    E-mails
    • Lost documents
      • Reports of missing documents
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
      • Personal identification
      • Temporary passport
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Notice of a public event
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Monitoring the health of driving licence holders
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit

Heinola Police Station

  • Description
    Heinola police station is located at the heart of the city. We highly recommend to use our online services for licence applications. If a visit to licence services is required or you want to leave your application personally, please book an appointment. Visiting us without booked appointment should occur only in urgent matter. Please note that queuing time can be several hours. Weapon inspections and presentations are done in Lahti.
    Street address
    Kaivokatu 15, 18100 HEINOLA
    Show map
    Post address
    PO Box 28, 18101 HEINOLA
    Opening hours
    • Opening hours until 3.5.2026
      Mon as well as Wed, Fri 9-11.
    Exceptions
    • 1.5.2026–31.5.2026

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    E-mails
    • Lost documents
      • Reports of missing documents
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Notice of a public event
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Monitoring the health of driving licence holders
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
  • Phone Numbers
    • Lost property
      +358 295 414100
      Mon 9.00–11.00, 12.00–15.30, Wed 9.00–11.00, 12.00–15.30, Fri 9.00–11.00, 12.00–15.30
    E-mails

Hämeenlinna Police Station

  • Phone Numbers
    E-mails
    • Lost documents
      • Reports of missing documents
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Guessing game notice
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
      • Personal identification
      • Temporary passport
    • Private security industry licensing
      • Appointing a security steward
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Notice of a public event
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Monitoring the health of driving licence holders
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
      • Firearms belonging to estates of deceased persons
      • Handing over/retrieving firearms
      • Presenting a weapon

Lahti Main Police Station

  • Phone Numbers
    E-mails
    • Lost documents
      • Reports of missing documents
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Guessing game notice
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
      • Temporary passport
    • Private security industry licensing
      • Appointing a security steward
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Notice of a public event
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Monitoring the health of driving licence holders
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
  • Phone Numbers
    E-mails
    • Weapons and firearms
      • Handing over/retrieving firearms
      • Presenting a weapon

Orimattila police station

Riihimäki Police Station

  • Phone Numbers
    E-mails
    • Lost documents
      • Reports of missing documents
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
      • Personal identification
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Notice of a public event
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Monitoring the health of driving licence holders
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
  • Phone Numbers
    • Lost property
      +358 295 414183
      Mon 8.00–16.15, Wed 8.00–16.15, Fri 8.00–16.15
    E-mails
    • Lost items
      • Lost property
  • Phone Numbers
    • National police helpline
      +358 295 419800
      Mon–Fri 8.00–16.15
    • Police matters
      +358 295 414183
      Mon 8.00–16.15, Wed 8.00–16.15, Fri 8.00–16.15
    • The orders of pre-trial investigation records
      +358 295 437905
      Mon–Fri 9.00–11.00
    E-mails
    • Lost items
      • Lost property
    • Police front desk and crime reports
      • Report of an offence