Häme Police Department, units and services

We provide police services in 21 municipalities in the Kanta-Häme and Päijät-Häme regions. Our area is characterised by the beautiful ridge landscape of Lake Päijänne and a road network popular among tourists. There are several busy traffic hubs in the area, such as Riihimäki, Hämeenlinna and Lahti. For more information on our services and opening hours, see the details of individual police stations.

  • In emergencies, always dial 112.

    Prefer online services.

    Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report. Book an appointment beforehand, if possible.

    The police department that handles your case gives responses to pending cases. You can order pre-trial investigation reports and inquiries about unfinished investigationsrecords and copies from the police department or police station. Please do not come to the duty desk at the police station or to permit services with weapons, ammunition or explosives. In matters related to the inspection and handover of weapons, please read the instructions for arrival at the police station or permit services on the website of the relevant office.

    If you wish, you can send a message to the police via the Police Secure Mail service. Learn more about the use of Police Secure Mail at poliisi.fi/en/secure-mail.

    Police helpline

    The police helpline gives advice on non-urgent matters regarding licences, appointment bookings, e-services and traffic surveillance.

    Price of service

    The cost for a call to the Police is

    • the local network charge (pvm) if you call using a landline number
    • cellular phone charge (mpm) if you use a mobile phone
    • international call charge if you call from abroad.

    You will pay for the call in line with your operator tariff. Waiting time is also paid for.

Forssa Police Station

  • Description
    We highly recommend to use our online services for licence applications. If a visit to licence services is required or you want to leave your application personally, please book an appointment.
    Street address
    Murrontie 3, 30420 FORSSA
    Show map
    The outside door is closed. To enter, ring the doorbell. Customers with appointments will be called by name from the 2nd floor.
    Opening hours
    • Opening hours until 19.7.2026
      No customer service

      No in-person service is available at this location.

    Exceptions
    • 19.6.2026–19.7.2026
      Office is temporarily closed 19.6.-19.7.2026. Nearest police station is Hämeenlinna police station.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    E-mails
    • Lost documents
      • Reports of missing documents
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
      • Personal identification
      • Temporary passport
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Notice of a public event
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Monitoring the health of driving licence holders
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
  • Description
    Police station information point helps you with lost and found.
    Street address
    Murrontie 3, 30420 FORSSA
    Show map
    Opening hours
    • Opening hours until 19.7.2026
      Mon as well as Wed, Fri 8-16.15.
    Exceptions
    • 22.6.2026–19.7.2026
      Temporarily open on Mondays, Wednesdays and Fridays 22.6. - 19.7.2026.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    E-mails
    • Lost items
      • Lost property
  • Description
    The police duty desk receives reports of an offence. We kindly ask you to file crime report online.
    Street address
    Murrontie 3, 30420 FORSSA
    Show map
    Opening hours
    • Opening hours until 19.7.2026
      Mon as well as Wed, Fri 8-16.15.
    Exceptions
    • 22.6.2026–19.7.2026
      Customer service is temporarily open on Mondays, Wednesdays and Fridays 22.6. - 19.7.2026.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    E-mails
    • Lost documents
      • Reports of missing documents
    • Police front desk and crime reports
      • Report of an offence

Heinola Police Station

  • Description
    Heinola police station is located at the heart of the city. We highly recommend to use our online services for licence applications. If a visit to licence services is required or you want to leave your application personally, please book an appointment. Weapon inspections and presentations are done in Lahti.
    Street address
    Kaivokatu 15, 18100 HEINOLA
    Show map
    Security check if necessary. Licence office can not be entered if previous customer is still inside. Please wait your turn.
    Post address
    PL 28, 18101 HEINOLA
    Opening hours
    • Opening hours until 5.7.2026
      Business by appointment only

      Please book an appointment, at: poliisi.fi/appointments

       

    Exceptions
    • 3.6.2026–3.7.2026
      Valmiiden asiakirjojen nouto ilman ajanvarausta ma, ke, pe klo 9-11 ja 12-15.30.
    • 6.7.2026–2.8.2026
      Heinolan lupapalvelut kokonaan suljettu 6.7.-2.8.2026 välisen ajan. Lähin palveleva poliisiasema on Lahdessa.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    E-mails
    • Lost documents
      • Reports of missing documents
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Notice of a public event
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Monitoring the health of driving licence holders
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
      Service information

      Jokaiselle aselupahakemukselle tulee varata oma aika.

  • Description
    Heinola polisstation ligger i hjärtat av staden. Polisjouren tar emot och hjälper med hittegods.
    Street address
    Kaivokatu 15, 18100 HEINOLA
    Show map
    Opening hours
    • Opening hours until 5.7.2026
      Mon as well as Wed, Fri 9-11 and 12-15.30.
    Exceptions
    • 6.7.2026–2.8.2026
      Heinolan poliisiaseman löytötavarat suljettuna 6.7.-2.8.2026. Lähin palveleva poliisiasema on Lahdessa.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • Lost property
      +358 295 414100
      Mon 9.00–11.00, 12.00–15.30, Wed 9.00–11.00, 12.00–15.30, Fri 9.00–11.00, 12.00–15.30
    E-mails
    • Lost items
      • Lost property
  • Description
    The police duty desk receives reports of an offence. We kindly ask you to file crime report online.
    Street address
    Kaivokatu 15, 18100 HEINOLA
    Show map
    Opening hours
    • Opening hours until 5.7.2026
      Mon as well as Wed, Fri 9-11 and 12-15.30.
    Exceptions
    • 6.7.2026–2.8.2026
      Heinolan poliisiaseman poliisipäivystys suljettu 6.7.-2.8.2026. Lähin palveleva poliisiasema on Lahdessa.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    E-mails
    • Police front desk and crime reports
      • Report of an offence

Hämeenlinna Police Station

  • Description
    We highly recommend to use our online services for licence applications. If a visit to licence services is required or you want to leave your application personally, please book an appointment. Visiting us without booked appointment should occur only in urgent matter. Please note that queuing time can be several hours. Weapon inspections and presentations are possible with booked appointment only.
    Street address
    Hattelmalantie 2, 13130 HÄMEENLINNA
    Show map
    Poliisiaseman ulko-ovi on suljettu. Pääset sisään painamalla ulko-oven vasemmassa reunassa olevaa summeria EN
    Post address
    PL 82, 13101 HÄMEENLINNA
    Opening hours
    • Mon-Tue, Thu-Fri 8-14 as well as Wed 9-15.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    E-mails
    • Lost documents
      • Reports of missing documents
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Guessing game notice
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
      • Personal identification
      • Temporary passport
    • Private security industry licensing
      • Appointing a security steward
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Notice of a public event
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Monitoring the health of driving licence holders
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
      • Firearms belonging to estates of deceased persons
      • Handing over/retrieving firearms
      • Presenting a weapon
      Service information

      Suosittelemme ajan varaamista aselupahakemuksen jättämiseksi.

  • Description
    Police station information point helps you with lost and found.
    Street address
    Hattelmalantie 2, 13130 HÄMEENLINNA
    Show map
    Opening hours
    • Mon-Fri 8-16.15.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    E-mails
    • Lost items
      • Lost property
  • Description
    The police duty desk receives reports of an offence. We kindly ask you to file crime report online.
    Street address
    Hattelmalantie 2, 13130 HÄMEENLINNA
    Show map
    Post address
    PL 82, 13101 HÄMEENLINNA
    Opening hours
    • Ma-pe 8-16.15.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    E-mails
    • Lost documents
      • Reports of missing documents
    • Police front desk and crime reports
      • Report of an offence

Lahti Main Police Station

  • Description
    Lahti Main Police Station is located in Hennala, rigth next to an old military area. We highly recommend to use our online services for licence applications. If a visit to licence services is required or you want to leave your application personally, please book an appointment. Visiting us without booked appointment should occur only in urgent matter. Please note that queuing time can be several hours. Weapon inspections and presentations are possible with booked appointment only.
    Street address
    Esikuntakatu 4, 15700 Lahti
    Show map
    Security check at the police station.
    Post address
    PL 50, 15101 LAHTI
    Opening hours
    • Mon-Fri 8-16.15.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    E-mails
    • Lost documents
      • Reports of missing documents
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Guessing game notice
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
      • Temporary passport
    • Private security industry licensing
      • Appointing a security steward
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Notice of a public event
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Monitoring the health of driving licence holders
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
      Service information

      Jokaiselle aselupahakemukselle tulee varata oma aika.

  • Description
    Lahti main police station is located in Hennala, right next to an old military area. Police station information point helps you with lost and found.
    Street address
    Esikuntakatu 4, 15700 LAHTI
    Show map
    Opening hours
    • Mon-Fri 8-16.15.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    E-mails
    • Lost items
      • Lost property
  • Description
    Lahti Main Police Station is located in Hennala, right next to an old military area. The police duty desk receives reports of an offence. We kindly ask you to file crimereports online.
    Street address
    Esikuntakatu 4, 15700 LAHTI
    Show map
    Post address
    PL 50, 15101 LAHTI
    Opening hours
    • Ma-pe 8-16.15.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    E-mails
    • Police front desk and crime reports
      • Report of an offence
  • Description
    Lahti main police station, ”the Lion of Hennala”, is situated in a former canteen in the Hennala garrison area. The police duty desk receives reports of an offence. You can also apply for a passport, identity card and other permits at us. We deal with lost property and firearm permit matters.
    Street address
    Esikuntakatu 4, 15700 LAHTI
    Show map
    Post address
    PL 50, 15101 LAHTI
    Opening hours

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    E-mails
    • Weapons and firearms
      • Handing over/retrieving firearms
      • Presenting a weapon

Orimattila police station

  • Description
    One of the police stations of Häme Police Department. Police station is service point of local police.
    Street address
    Ei ole asiakaspalvelua, 16300 ORIMATTILA
    Show map
    Ei ole asiakaspalvelua
    Post address
    Esikuntakatu 4, 15700 LAHTI
    Opening hours
    • No customer service

      No in-person service is available at this location.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    E-mails

Riihimäki Police Station

  • Description
    The Riihimäki police station is located in the city centre, in the same building as the Riihimäki Art Museum. We recommend primarily using the police’s online services. We serve by appointment only.
    Street address
    Temppelikatu 8, 11100 RIIHIMÄKI
    Show map
    Customers are collected from the stairwell.
    Post address
    PL 69, 11101 RIIHIMÄKI
    Opening hours

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    E-mails
    • Lost documents
      • Reports of missing documents
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
      • Personal identification
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Notice of a public event
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Monitoring the health of driving licence holders
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
  • Description
    Lost property is handled at the police station’s police service desk.
    Street address
    Temppelikatu 8, 11100 RIIHIMÄKI
    Show map
    Opening hours
    • Mon as well as Wed, Fri 8-16.15.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • Lost property
      +358 295 414183
      Mon 8.00–16.15, Wed 8.00–16.15, Fri 8.00–16.15
    E-mails
    • Lost items
      • Lost property
  • Description
    The police duty desk receives reports of an offence. We kindly ask you to file crime report online.
    Street address
    Temppelikatu 8, 11100 RIIHIMÄKI
    Show map
    Post address
    PL 69, 11101 RIIHIMÄKI
    Opening hours
    • Ma sekä ke, pe 8-16.15.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • National police helpline
      +358 295 419800
      Mon–Fri 8.00–16.15
    • Police matters
      +358 295 414183
      Mon 8.00–16.15, Wed 8.00–16.15, Fri 8.00–16.15
    • The orders of pre-trial investigation records
      +358 295 437905
      Mon–Fri 9.00–11.00
    E-mails
    • Lost documents
      • Reports of missing documents
    • Police front desk and crime reports
      • Report of an offence