Poliisi - Yhteystiedot - Poliisiasema ja poliisilaitos

Southeastern Finland Police Department, units and services

We provide police services in the areas of 15 municipalities. Our area of operation extends from Kotka on the coast to Kouvola in the north and Parikkala in the east. The area is characterised by a long eastern border and cross-border traffic. There are four border-crossing points: Imatra, Nuijamaa, Vainikkala and Vaalimaa. The area also houses the Kotka-Hamina Port as well as an international airport in Lappeenranta. For more information on our services and opening hours, see the details of individual police stations.

  • In emergencies, always dial 112.

    Prefer online services.

    Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report.

    Book an appointment beforehand, if possible.

    For information about pending cases, contact the police department that is processing your case. You can request records and copies by contacting the police department or station.

    If you wish, you can send a message to the police via the Police Secure Mail service. Learn more about the use of Police Secure Mail at poliisi.fi/en/secure-mail.

    Police helpline

    The police helpline gives advice on non-urgent matters regarding licences, appointment bookings, e-services and traffic surveillance.

    Price of service

    The cost for a call to the Police is

    • the local network charge (pvm) if you call using a landline number
    • cellular phone charge (mpm) if you use a mobile phone
    • international call charge if you call from abroad.

    You will pay for the call in line with your operator tariff. Waiting time is also paid for.

Hamina police station

  • Phone Numbers
    • Local licence services
      +358 295 435464
    • Lost property
      +358 295 435610
    • Telephone exchange
      +358 295 430331
      Mon–Fri 8.00–16.15
    E-mails
    • Advice and appointment booking
      • Appointment booking
    • Lost documents
      • Asiakirjojen katoamisilmoitukset
    • Lost items
      • Lost property
      Service information

      Small found items can be taken to Hamina city service office Rinkeli, which is open Mon - Fri.

    • Lotteries and money collections
      • Arvauskilpailuilmoitus
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passihakemus
      • Todistus ensitunnistuksesta
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Notice of a public event
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Ajokortin erityisehdot ja luokan alentaminen
      • Ajokortinhaltijan terveydentilan valvonta

Imatra police station

Kotka police station

  • Phone Numbers
    • Crime reports, local helpline
      0295 435 400
      Mon–Fri 9.00–12.00
    • Local licence services
      +358 295 435464
      Mon–Fri 9.00–11.00
    • Lost property
      +358 295 435610
      Mon–Fri 9.00–16.15
    • Presentation of firearms
      +358 295 435558
    • Telephone exchange
      +358 295 430331
      Mon–Fri 8.00–16.15
    • The orders of pre-trial investigation records
      +358 295 435431
    • Valtakunnallinen neuvonta ja ajanvaraus
      +358 295 419800
      Mon–Fri 8.00–16.15
    E-mails
    • Lost documents
      • Asiakirjojen katoamisilmoitukset
    • Lost items
      • Lost property
      Service information

      Information point ma–pe 9.00–16.15

    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
      • Viisumin jatkaminen
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passihakemus
      • Todistus ensitunnistuksesta
    • Police front desk and crime reports
      • Reporting an offence
      Service information

      Mon and wed 9-15 Queuing numbers in use.

    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of security stewards
      • Security officer certification
      • Turvatarkastajaksi hyväksyminen
    • Public events
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Ajokortin erityisehdot ja luokan alentaminen
      • Ajokortinhaltijan terveydentilan valvonta
      • Alkolukkoajokortti
      • Reinstating the right to drive
    • Weapons and firearms
      • Aseiden luovutus/noutaminen
      • European Firearms Pass (EFP)
      • Firearms belonging to estates of deceased persons
      • Presenting a weapon
      • Weapon collector authorisation
      • Weapon licences and permits
      Service information

      For other matters, make an appointment in advance, tel. 0295 435 558

      Gun inspections are held on Thursdays with a queue number from 9 am to 11 am and 1 pm to 3 pm

      Gun license applications and European firearms passports by appointment: https://asiointi.poliisi.fi/ or by calling the number of local license services on 0295 435 464 Mon-Fri from 9 am to 11 am

Kouvola Main Police Station

  • Phone Numbers
    • Crime reports, local helpline
      +358 295 435400
      Mon–Fri 9.00–12.00
    • Inspection of firearms
      +358 295 435430
    • Local licence services
      +358 295 435900
      Mon–Fri 9.00–11.00
    • Lost property
      +358 295 435511
    • National police helpline
      +358 295 419800
      Mon–Fri 8.00–16.15
    • Telephone exchange
      +358 295 430331
      Mon–Fri 8.00–16.15
    • The orders of pre-trial investigation records
      +358 295 435520
      Mon–Fri 9.00–15.00
    E-mails
    • Lost documents
      • Asiakirjojen katoamisilmoitukset
    • Lost items
      • Lost property
      Service information

      Avoinna ma-pe klo 8-12 ja 13-16.15 Infopisteessä sijaitsevasta löytötavarapalvelusta voit kysyä kadonnutta omaisuuttasi asioimalla paikalla, soittamalla tai sähköpostilla. Kadonneita avaimia kannattaa tulla kysymään paikan päälle.

    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
      • Viisumin jatkaminen
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passihakemus
      • Todistus ensitunnistuksesta
      • Väliaikainen passi
      Service information

      Lupapalvelut avoinna ma-pe klo 8-16.15. Palvelemme pääsääntöisesti ajanvarauksella ja ajanvarausasiakkaat kutsutaan nimellä ilman erillistä ilmoittautumista. Ilman ajanvarausta ota vuoronumero ja varaudu jonottamaan. Vuoronumerolaite sulkeutuu klo 16.00. Valmiin asiakirjan voi noutaa vuoronumerolla klo 16.15. asti. Anottaessa uutta passia tai henkilökorttia, mahdollinen voimassaoleva tai vanhentunutkin asiakirja on hyvä ottaa mukaan.

    • Police front desk and crime reports
      • Reporting an offence
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of security stewards
      • Security officer certification
      • Turvatarkastajaksi hyväksyminen
    • Public events
      • Notice of a public event
      • Public meeting
    • Right to drive
      • Ajokortin erityisehdot ja luokan alentaminen
      • Ajokortinhaltijan terveydentilan valvonta
      • Alkolukkoajokortti
      • Reinstating the right to drive
    • Weapons and firearms
      • Aseiden luovutus/noutaminen
      • European Firearms Pass (EFP)
      • Firearms belonging to estates of deceased persons
      • Presenting a weapon
      • Weapon collector authorisation
      • Weapon licences and permits
      Service information

      Asetarkastus on avoinna keskiviikkoisin klo 9-11 ja 13-15 ilman ajanvarausta. Ota vuoronumero ja siirry odottamaan huoneeseen nro 3. Muussa asioinnissa aika on sovittava erikseen asetarkastuksesta p. 0295 435 430.

      Aselupahakemukset ja Euroopan ampuma-asepassit ajanvarauksella: https://asiointi.poliisi.fi/ tai soittamalla paikallisten lupapalvelujen numeroon 0295 414 411 ma-pe klo 9-11 Asetarkastukset tehdään ilman ajanvarausta keskiviikkoisin klo 9-11 ja 13-15. Ota vuoronumero ja siirry odottamaan huoneeseen nro 3. Muussa asioinnissa sovi aika etukäteen asetarkastajalta puh. 0295 435 430

Lappeenranta police station