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Contact information of the police units will be updated on the Police.fi on November 29, 2022. The operation and structure of the contact information search will also be changed. The largest change is that police stations will no longer have separate contact information pages. 

 During the change, the Poliisi.fi website may show incomplete contact information.

Read more about updated contact information

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Kerava service point

One of the Service points of Eastern Uusimaa Police Department.
Kerava service point serves only by appointment in passport and id-card matters. You can book appointment time here by going to "Online Services".

In emergencies, always dial 112.

Prefer online services.

Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report.

Book an appointment beforehand, if possible.

For information about pending cases, contact the police department that is processing your case. You can request records and copies by contacting the police department or station.

The cost for a call to the Police is

  • the local network charge (pvm) if you call using a landline number
  • cellular phone charge (mpm) if you use a mobile phone
  • international call charge if you call from abroad.

You will pay for the call in line with your operator tariff. Waiting time is also paid for.

Street address

Kultasepänkatu 7, 04200 KERAVA
Service point is located on the first floor of the Sampola servicecenter.

Post address

PL 6, 04401 JÄRVENPÄÄ

Phone Numbers

  • Switchboard
    +358 295 430291
  • Licence services
    +358 295 434900
    Mon–Fri 9.00–11.00
  • Nationwide police customer service and bookings
    +358 295 419800
    Mon–Fri 8.00–16.15
  • Telephone exchange
    +358 295 430291
    Mon–Fri 8.00–16.15

E-mails