Poliisi - Yhteystiedot - Poliisiasema ja poliisilaitos

Kerava service point

One of the Service points of Eastern Uusimaa Police Department. Office is temporarily closed 19.1- 20.3.2022.
Kerava service point serves only in passport and id-card matters. Service point is open on Tuesdays and/or Wednesdays and/or Thursdays 9-16, depending on our staff resources. Service only by appointment. Please notice, that the service point is closed between 11:30-12:30.

In emergencies, always dial 112.

Please use our online services and book a service time in advance, whenever possible. Read the instructions first before making an application for a passport, personal ID card or other permit or filing a Police report.

If a case is underway and pending, the responses are given by the Police department handing the case. For example, to order copies of records of investigation or criminal reports, please contact the Police department or station directly. Please check the contact details of the department or station in question.

The cost for a call to the Police is

  • the local network charge (pvm) if you call using a landline number
  • cellular phone charge (mpm) if you use a mobile phone
  • international call charge if you call from abroad.

You will pay for the call in line with your operator tariff. Waiting time is also paid for.

Street address

Kultasepänkatu 7, 04200 KERAVA
Service point is located on the first floor of the Sampola servicecenter.

Post address


Opening hours

Ti-to 9-16.
  • 19.1.2022–20.3.2022
    Office is temporarily closed

Phone Numbers

  • Switchboard
    +358 295 430291
  • Licence services
    +358 295 434900
    Mon–Fri 9.00–11.00
  • Nationwide police customer service and bookings
    +358 295 419800
    Mon–Fri 8.00–16.15
  • Telephone exchange
    +358 295 430291
    Mon–Fri 8.00–16.15


Our services are

Identity card

An identity card is a photographic proof of its holder’s identity. An identity card is also a valid travel document with limited rights.


Passi on Suomen kansalaiselle myönnettävä matkustusasiakirja. Passi on myös todistus haltijansa henkilöllisyydestä.