Poliisi - Yhteystiedot - Poliisiasema ja poliisilaitos

Southeastern Finland Police Department, units and services

We provide police services in the areas of 15 municipalities. Our area of operation extends from Kotka on the coast to Kouvola in the north and Parikkala in the east. The area is characterised by a long eastern border and cross-border traffic. There are four border-crossing points: Imatra, Nuijamaa, Vainikkala and Vaalimaa. The area also houses the Kotka-Hamina Port as well as an international airport in Lappeenranta. For more information on our services and opening hours, see the details of individual police stations.

  • In emergencies, always dial 112.

    Prefer online services.

    Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report.

    Book an appointment beforehand, if possible.

    For information about pending cases, contact the police department that is processing your case. You can request records and copies by contacting the police department or station.

    The cost for a call to the Police is

    • the local network charge (pvm) if you call using a landline number
    • cellular phone charge (mpm) if you use a mobile phone
    • international call charge if you call from abroad.

    You will pay for the call in line with your operator tariff. Waiting time is also paid for.

Hamina police station

  • Description
    The permit services of the Hamina police station are closed until further notice. We also have police stations in Kotka, Kouvola, Lappeenranta and Imatra.
    Street address
    Poliisiasema suljettu toistaiseksi, 49400 HAMINA
    Show map
    Post address
    Ruukinkatu12, 48100 KOTKA
    Opening hours
    • Opening hours until 1.9.2024
      Closed

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • Local licence services
      2954 354 64
    • Lost property
      +358 295 435610
    • Telephone exchange
      +358 295 430331
      Mon–Fri 8.00–16.15
    E-mails
    • Advice and appointment booking
      • Appointment booking
    • Lost items
      • Lost property
      Service information

      Small found items can be taken to Hamina city service office Rinkeli, which is open Mon - Fri.

    • Lotteries and money collections
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
    • Police front desk and crime reports
      • Reporting an offence
      Service information

      Crime reports via video conferencing only by appointment.

    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Notice of a public event
      • Public meeting

Imatra police station

  • Description
    Imatra police station is situated in Mansikkala, Imatra. The main entrance is from Tainionkoskentie and the accessible entrance from Liikemiehenkuja. The police duty desk receives reports of an offence on Tuesdays and Wednesdays from 9.00—12.00. You can also apply for a passport, identity card and other permits at us on Tuesdays and Wednesdays from 9.00–12.00 and 13.00–16.15. Lappeenranta police station deals with lost property. You can inquire after lost keys during Imatra Licence Service opening hours and other lost property by tel. 0295 437 030 (Mon–Fri 9–11). Weapon inspections by appointment in Lappeenranta on Mondays from 9 am to 11 am and 12 pm to 2 pm, in Imatra on Thursdays from 9 am to 11 am and 12 pm to 2 pm. You can book an appointment at 0295 437 084 or 0295 436 980.
    Street address
    Tainionkoskentie 70, 55120 IMATRA
    Show map
    Opening hours
    • Tue-Wed 9-12 and 13-16.15.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • Crime reports, local helpline
      +358 295 435400
      Mon–Fri 9.00–12.00
    • Local licence services
      +358 295 437144
      Mon–Fri 9.00–11.00
    • Lost property
      +358 295 437030
      Mon–Fri 9.00–11.00
    • Nationwide police customer service and bookings
      +358 295 419800
      Mon–Fri 8.00–16.15
    • Presentation of firearms
      +358 295 437084
      Wed–Fri 9.00–15.00
    • The orders of pre-trial investigation records
      +358 295 437163
    E-mails
    • Lost items
      • Lost property
    • Lotteries and money collections
      • Non-money prize machine licence
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
      • Unlicensed firearms and explosives
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      Service information

      Permit services are open on Tuesdays and Wednesdays from 9 am to 12 pm and from 1 pm to 4:15 pm. Without an appointment, take the shift number and be prepared to wait in line.

    • Police front desk and crime reports
      • Reporting an offence
      Service information

      Tuesdays and Wednesdays from 9 a.m. to 12 p.m. Shift numbers are in use.

    • Private security industry licensing
      • Approval as a guard
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Public meeting
    • Right to drive
      • Reinstating the right to drive
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearms belonging to estates of deceased persons
      • Weapon licences and permits
      Service information

      Weapon inspection on thursdays by appointment, phone 0295 437 084 or phone 0295 436 980

Kotka police station

  • Description
    Kotka Police Station is situated near the city centre, at the end of Keskuskatu. The police duty desk receives reports on mondays and on wednesdays from 9.00—15.00. You can also apply for a passport, identity card and other permits at us. If the matter requires a personal visit, we recommend that you book an appointment in advance. To inquire after lost property, come visit our info desk (Mon–Fri 9–16.15) or call 0295 414 514 (Mon–Fri 8–11 and 13–16). For firearm permits, we open by appointment only.Firearm inspections are made on Thursdays from 9.00–11 and 13-15 without appoitment.
    Street address
    Ruukinkatu 12, 48100 KOTKA
    Show map
    Post address
    PL 142, 48101 KOTKA
    Opening hours
    • Mon-Fri 9-16.15.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • Crime reports, local helpline
      0295 435 400
      Mon–Fri 9.00–12.00
    • Local licence services
      +358 295 435464
      Mon–Fri 9.00–11.00
    • Lost property
      +358 295 435610
      Mon–Fri 9.00–16.15
    • Presentation of firearms
      +358 295 435558
    • Telephone exchange
      +358 295 430331
      Mon–Fri 8.00–16.15
    • The orders of pre-trial investigation records
      +358 295 435431
    • Valtakunnallinen neuvonta ja ajanvaraus
      +358 295 419800
      Mon–Fri 8.00–16.15
    E-mails
    • Lost items
      • Lost property
      Service information

      Information point ma–pe 9.00–16.15

    • Lotteries and money collections
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
    • Police front desk and crime reports
      • Reporting an offence
      Service information

      Mon and wed 9-15 Queuing numbers in use.

    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Public meeting
    • Right to drive
      • Reinstating the right to drive
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearms belonging to estates of deceased persons
      • Presenting a weapon
      • Weapon collector authorisation
      • Weapon licences and permits
      Service information

      Gun inspections are held on Thursdays with a queue number from 9 am to 11 am and 1 pm to 3 pm

      Gun license applications and European firearms passports by appointment: https://asiointi.poliisi.fi/ or by calling the number of local license services on 0295 435 464 Mon-Fri from 9 am to 11 am

Kouvola Main Police Station

  • Description
    .
    Street address
    Vuorikatu 1, 45100 KOUVOLA
    Show map
    Post address
    PL 113, 45101 KOUVOLA
    Opening hours
    • Opening hours until 7.7.2024
      Mon-Fri 8-16.15.
    Exceptions
    • 5.1.2023–31.12.2027
      Poliisipäivystys on avoinna ma-pe klo 9-15.
    • 3.2.2023–31.12.2027
      Infopisteessä sijaitseva löytötavaratoimisto on avoinna ma-pe klo 8-12 ja 13-16.15. Voit kysyä kadonnutta omaisuuttasi asioimalla paikalla, soittamalla tai sähköpostilla.
    • 1.5.2023–31.12.2027
      Lupapalvelut on avoinna ma-pe klo 8-16.15. Palvelemme pääsääntöisesti ajanvarauksella ja ajanvarausasiakkaat kutsutaan nimellä ilman erillistä ilmoittautumista. Jos et varaa aikaa, ota vuoronumero ja varaudu jonottamaan. Vuoronumerolaite sulkeutuu klo 16.00. Valmiin asiakirjan voi noutaa vuoronumerolla klo 16.15 asti.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • Crime reports, local helpline
      +358 295 435400
      Mon–Fri 9.00–12.00
    • Inspection of firearms
      +358 295 435430
    • Local licence services
      +358 295 414411
      Mon–Fri 9.00–11.00
    • Lost property
      +358 295 435511
    • National police helpline
      +358 295 419800
      Mon–Fri 8.00–16.15
    • Telephone exchange
      +358 295 430331
      Mon–Fri 8.00–16.15
    • The orders of pre-trial investigation records
      +358 295 435520
      Mon–Fri 9.00–15.00
    E-mails
    • Lost items
      • Lost property
      Service information

      Avoinna ma-pe klo 8-12 ja 13-16.15 Infopisteessä sijaitsevasta löytötavarapalvelusta voit kysyä kadonnutta omaisuuttasi asioimalla paikalla, soittamalla tai sähköpostilla. Kadonneita avaimia kannattaa tulla kysymään paikan päälle.

    • Lotteries and money collections
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      Service information

      Lupapalvelut avoinna ma-pe klo 8-16.15. Palvelemme pääsääntöisesti ajanvarauksella ja ajanvarausasiakkaat kutsutaan nimellä ilman erillistä ilmoittautumista. Ilman ajanvarausta ota vuoronumero ja varaudu jonottamaan. Vuoronumerolaite sulkeutuu klo 16.00. Valmiin asiakirjan voi noutaa vuoronumerolla klo 16.15. asti. Anottaessa uutta passia tai henkilökorttia, mahdollinen voimassaoleva tai vanhentunutkin asiakirja on hyvä ottaa mukaan.

    • Police front desk and crime reports
      • Reporting an offence
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Notice of a public event
      • Public meeting
    • Right to drive
      • Reinstating the right to drive
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearms belonging to estates of deceased persons
      • Presenting a weapon
      • Weapon collector authorisation
      • Weapon licences and permits
      Service information

      Asetarkastus on avoinna keskiviikkoisin klo 9-11 ja 13-15 ilman ajanvarausta. Ota vuoronumero ja siirry odottamaan huoneeseen nro 3. Muussa asioinnissa aika on sovittava erikseen asetarkastuksesta p. 0295 435 430.

      Aselupahakemukset ja Euroopan ampuma-asepassit ajanvarauksella: https://asiointi.poliisi.fi/ tai soittamalla paikallisten lupapalvelujen numeroon 0295 414 411 ma-pe klo 9-11 Asetarkastukset tehdään ilman ajanvarausta keskiviikkoisin klo 9-11 ja 13-15. Ota vuoronumero ja siirry odottamaan huoneeseen nro 3. Muussa asioinnissa sovi aika etukäteen asetarkastajalta puh. 0295 414 409.

Lappeenranta police station

  • Description
    Lappeenranta police station is situated right in the city centre, next to the City Hall. The police duty desk receives reports of an offence on Mondays and Thursdays from 9.00—15.00. You can also apply for a passport, identity card and other permits. Info desk and lost property service are open Mon–Fri 9–12 and 13–16.15. You can also inquire after lost property tel. 0295 437 030 (Mon–Fri 9–11). Weapon inspections by appointment in Lappeenranta on Mondays from 9 am to 11 am and 12 pm to 2 pm, in Imatra on Thursdays from 9 am to 11 am and 12 pm to 2 pm. You can book an appointment at 0295 437 084 or 0295 436 980.
    Street address
    Villimiehenkatu 2 C, 53100 LAPPEENRANTA
    Show map
    Opening hours
    • Mon-Fri 9-16.15.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • Crime reports, local helpline
      +358 295 435400
      Mon–Fri 9.00–12.00
    • Local licence services
      +358 295 437060
      Mon–Fri 9.00–11.00
    • Lost property
      +358 295 437030
      Mon–Fri 9.00–11.00
    • Nationwide police customer service and bookings
      +358 295 419800
      Mon–Fri 8.00–16.15
    • Presentation of firearms
      +358 295 437084
      Wed–Fri 9.00–15.00
    • The orders of pre-trial investigation records
      +358 295 437196
    E-mails
    • Lost items
      • Lost property
    • Lotteries and money collections
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
      • Unlicensed firearms and explosives
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
    • Police front desk and crime reports
      • Reporting an offence
      Service information

      Mondays and Thursdays from 9 a.m. to 3 p.m. Shift numbers are in use.

    • Private security industry licensing
      • Appointing a security steward
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Notice of a public event
      • Public meeting
    • Right to drive
      • Reinstating the right to drive
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearms belonging to estates of deceased persons
      • Presenting a weapon
      • Weapon collector authorisation
      • Weapon licences and permits
      Service information

      Weapon inspection on mondays by appointment, phone 0295 437 084 or phone 0295 436 980