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Contact information of the police units will be updated on the Police.fi on November 29, 2022. The operation and structure of the contact information search will also be changed. The largest change is that police stations will no longer have separate contact information pages. 

 During the change, the Poliisi.fi website may show incomplete contact information.

Read more about updated contact information

Poliisi - Yhteystiedot - Poliisiasema ja poliisilaitos

Kouvola Main Police Station

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The main police station of the Southeastern Finland Police Department serves right next to the city center. The main entrance is at the end of the jumping hills. The police matters service receives criminal reports. You can apply for a passport, identity card and other permits from the licence services. You can ask for lost property at the information point.

Services, opening hours and contact information can be found below.

Police matters
Open Mon-Fri 9-15

Licence services
Open Mon, Tue, Thu, Fri 8-16.15 and Wed 9-16.15
We mainly serve by appointment and appointment customers are called by name without separate registration. If you don’t make an appointment, take the shift number and be prepared to queue. The shift number device for permit applications closes at 4 p.m. The completed document can be picked up without an appointment with a shift number when the licensing services are open.

Lost property
Open Mon-Fri 8-12 and 13-16.15
From the lost property service at the information point, you can inquire about your lost property by doing business, calling and emailing. You should come and ask for the lost keys on the spot.

Inspection of firearms
Open Wed 9-11 and 13-15
Inspection of firearms are conducted on Wednesdays from 9-11 and 13-15 without an appointment. Take the shift number and go to wait room no. 3. In other transactions, the time must be agreed at the weapons inspection.
Police station on map
You see a map image on the police website now. If you click on the map, you switch to another web service and its terms of use.

In emergencies, always dial 112.

Please use our online services and book a service time in advance, whenever possible. Read the instructions first before making an application for a passport, personal ID card or other permit or filing a Police report.

If a case is underway and pending, the responses are given by the Police department handing the case. For example, to order copies of records of investigation or criminal reports, please contact the Police department or station directly. Please check the contact details of the department or station in question.

The cost for a call to the Police is

  • the local network charge (pvm) if you call using a landline number
  • cellular phone charge (mpm) if you use a mobile phone
  • international call charge if you call from abroad.

You will pay for the call in line with your operator tariff. Waiting time is also paid for.

Contact info

We are part of the Southeastern Finland Police Department

Street address

Vuorikatu 1, 45100 KOUVOLA

Post address

PL 113, 45101 KOUVOLA

Opening hours

  • Mon
    8.00–16.15
  • Tue
    8.00–16.15
  • Wed
    8.00–16.15
  • Thu
    8.00–16.15
  • Fri
    8.00–16.15

Phone Numbers

  • Switchboard
    +358 295 430331
  • Crime reports, local helpline
    +358 295 435400
    Mon–Fri 9.00–12.00
  • Inspection of firearms
    +358 295 414409
  • Local licence services
    +358 295 414411
    Mon–Fri 9.00–11.00
  • Lost property
    +358 295 414488
  • National police helpline
    +358 295 419800
    Mon–Fri 8.00–16.15
  • The orders of pre-trial investigation records
    +358 295 414460
    Mon–Fri 8.00–16.15

E-mails

Our services are

Asiakirjojen katoamisilmoitukset

Poliisin myöntämien asiakirjojen katoamisilmoitukset

Lost property

The police provides a lost and found service.

Arvauskilpailulupa

Arvauskilpailun järjestäminen vaatii luvan poliisilta.

Licences pertaining to certain kinds of game machines and gaming devices

You can apply for a licence for game machines, gaming devices and hand-operated wheels of fortune from the local police department.

Non-money lottery licences

Running non-money lotteries requires a licence from the police.

Non-money prize machine licence

Keeping non-money prize machines available is subject to a licence.

Notification of small-scale fundraising

Fundraising requires a permit from the police. It can also be arranged as small-scale fundraising, which requires a notification to the police.

Notice of a firework display

A company that has got an appropriate licence from TUKES can organise firework displays.

Rock blasting notice

The police must be notified of rock blasting work at least seven days before the blasting.

Viisumin jatkaminen

Poliisi voi erityisistä syistä jatkaa viisumin voimassaoloaikaa tai sallitun oleskelun kestoa.

Foreigner’s identity card

The police can issue identity cards to foreign citizens who reside in Finland permanently.

Identity card

An identity card is a photographic proof of its holder’s identity. An identity card is also a valid travel document with limited rights.

Passihakemus

Passi on Suomen kansalaiselle myönnettävä matkustusasiakirja. Passi on myös todistus haltijansa henkilöllisyydestä.

Todistus ensitunnistuksesta

Hakemus tunnistamisesta tunnistamisasiakirjaa varten täytetään tunnistusvälineen tai laatuvarmenteen hakemiseksi.

Väliaikainen passi

Passi voidaan erityisestä syystä myöntää väliaikaisena, jos passin myöntäminen nopeutetussakaan aikataulussa ei ole mahdollista.

Reporting an offence

The victim of a crime should file a report of the offence with the Police as soon as possible.

Approval as a guard

A person who is performing security guard duties is required to have a valid guard licence.

Approval as a temporary guard

A temporary guard licence is required for a person who is performing guard duties for up to four months.

Approval of security stewards

A person who performs security stewarding duties is required to have a valid security steward identity card.

Security officer certification

A valid security officer licence is required when a person carries out security tasks for the purpose of earning income.

Turvatarkastajaksi hyväksyminen

Poliisin hyväksymät ja tehtävään koulutetut henkilöt voivat suorittaa turvatarkastuksia.

Notice of a public event

The organiser of a public event must submit a written notice to the local police.

Public meeting

The police must receive notification about any public meeting that is due to take place outdoors and in a public place at least 24 hours in advance.

Ajokortin erityisehdot ja luokan alentaminen

Ajokorttiluokkaa voidaan alentaa ja ajokortin erityisehtoja voidaan muuttaa, mikäli siihen ilmenee syytä.

Ajokortinhaltijan terveydentilan valvonta

Suomessa vakinaisesti asuvan ajokortinhaltijan on esitettävä poliisille lääkärinlausunto ajokyvyn säilymisestä erikseen säädetyin määräajoin.

Alkolukkoajokortti

Alkolukkoajokortti voidaan myöntää terveysperusteisena tai sille, joka on epäiltynä tai syyllistynyt rattijuopumukseen tai törkeään rattijuopumukseen.

Reinstating the right to drive

After the driving ban, the right to drive is reinstated when the police return the driving license or issue a temporary driving license to the driver.

Aseiden luovutus/noutaminen

Aseluvan haltija tai kuolinpesä voi olla velvollinen luovuttamaan aseita poliisille. Aseet on tietyissä tapauksissa mahdollista myös noutaa takaisin.

European Firearms Pass (EFP)

The European Firearms Pass (EFP) facilitates the movement of target shooters and hunters from one EU country to another with their firearms.

Firearms belonging to estates of deceased persons

After a permit holder’s death, the administrator of their estate must immediately seize all firearms and obtain permits for them within six months.

Presenting a weapon

A weapon is presented to the police in connection with a change of owner or licence modification. The police may request this also for other reasons.

Weapon collector authorisation

The Firearms Administration of the National Police Board authorises weapon collectors.

Weapon licences and permits

The police grants licences and permits for the acquisition and possession of weapons and weapon parts.