Poliisi - Yhteystiedot - Poliisiasema ja poliisilaitos

Häme Police Department, units and services

We provide police services in 21 municipalities in the Kanta-Häme and Päijät-Häme regions. Our area is characterised by the beautiful ridge landscape of Lake Päijänne and a road network popular among tourists. There are several busy traffic hubs in the area, such as Riihimäki, Hämeenlinna and Lahti. For more information on our services and opening hours, see the details of individual police stations.

  • In emergencies, always dial 112.

    Prefer online services.

    Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report.

    Book an appointment beforehand, if possible.

    For information about pending cases, contact the police department that is processing your case. You can request records and copies by contacting the police department or station.

    If you wish, you can send a message to the police via the Police Secure Mail service. Learn more about the use of Police Secure Mail at poliisi.fi/en/secure-mail.

    Police helpline

    The police helpline gives advice on non-urgent matters regarding licences, appointment bookings, e-services and traffic surveillance.

    Price of service

    The cost for a call to the Police is

    • the local network charge (pvm) if you call using a landline number
    • cellular phone charge (mpm) if you use a mobile phone
    • international call charge if you call from abroad.

    You will pay for the call in line with your operator tariff. Waiting time is also paid for.

Forssa police station

  • Description
    We highly recommend to use our online services for licence applications. If a visit to licence services is required or you want to leave your application personally, please book an appointment. Visiting us without booked appointment should occur only in urgent matter. Please note that queuing time can be several hours.
    Street address
    Murrontie 3, 30420 FORSSA
    Show map
    Aseman ulko-ovi on suljettu ja sisään pääsee soittamalla summeria. Ajanvaranneet asiakkaat kutsutaan nimellä 2.kerroksen asiakastilasta.
    Opening hours
    • Opening hours until 12.1.2025
      Mon-Fri 9-11.
    Exceptions
    • 23.12.2024–27.12.2024
      Office is temporarily closed 23.12. - 27.12.2024.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • Nationwide police customer service and bookings
      +358 295 419800
    • Telephone exchange
      +358 295 430311
    E-mails
  • Description
    The police duty desk receives reports of an offence. We kindly ask you to file crime report online.
    Street address
    Murrontie 3, 30420 FORSSA
    Show map
    Opening hours
    • Ma-pe 8-16.15.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • National police helpline
      +358 295 419800
      Mon–Fri 8.00–16.00
    • Police matters
      +358 295 414011
      Mon–Fri 8.00–16.00
    • The orders of pre-trial investigation records
      +358 295 414016
      Mon–Fri 8.00–16.15
    E-mails
    • Lost items
      • Lost property
    • Police front desk and crime reports
      • Reporting an offence

Heinola police station

  • Description
    Heinola police station is located at the heart of the city. We highly recommend to use our online services for licence applications. If a visit to licence services is required or you want to leave your application personally, please book an appointment. Visiting us without booked appointment should occur only in urgent matter. Please note that queuing time can be several hours. Weapon inspections and presentations are done in Lahti.
    Street address
    Kaivokatu 15, 18100 HEINOLA
    Show map
    Vuoronumerolla asioimaan saapuvat ottavat numerolipukkeen ja odottavat vuoroa ala-aulassa. Lupapalvelupiste sijaitsee toisessa kerroksessa.
    Post address
    PL 28, 18101 HEINOLA
    Opening hours
    • Mon as well as Wed, Fri 9-11.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • Nationwide police customer service and bookings
      +358 295 419800
    • Vaihde
      +358 295 430311
      Mon–Fri 8.00–16.15
    E-mails
    • Lost documents
      • Asiakirjojen katoamisilmoitukset
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Identity card
      • Passihakemus
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of security stewards
      • Security officer certification
      • Turvatarkastajaksi hyväksyminen
    • Public events
      • Notice of a public event
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Ajokortin erityisehdot ja luokan alentaminen
      • Ajokortinhaltijan terveydentilan valvonta
      • Alkolukkoajokortti
      • Reinstating the right to drive
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Weapon licences and permits
      Service information

      Jokaiselle aselupahakemukselle tulee varata oma aika.

  • Description
    The police duty desk receives reports of an offence. We kindly ask you to file crime report online.
    Street address
    Kaivokatu 15, 18100 HEINOLA
    Show map
    Opening hours
    • Mon as well as Wed, Fri 9-11 and 12-16.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • Lost property
      +358 295 414100
      Mon–Fri 8.00–16.00
    • National police helpline
      +358 295 419800
      Mon–Fri 8.00–16.15
    • Police matters
      +358 295 430311
      Mon–Fri 8.00–16.00
    • The orders of pre-trial investigation records
      +358 295 437270
      Mon–Fri 9.00–11.00
    E-mails
    • Police front desk and crime reports
      • Reporting an offence

Hämeenlinna police station

  • Description
    We highly recommend to use our online services for licence applications. If a visit to licence services is required or you want to leave your application personally, please book an appointment. Visiting us without booked appointment should occur only in urgent matter. Please note that queuing time can be several hours. Weapon inspections and presentations are possible with booked appointment only.
    Street address
    Hattelmalantie 2, 13130 HÄMEENLINNA
    Show map
    Poliisiaseman ulko-ovi on suljettu. Pääset sisään painamalla ulko-oven vasemmassa reunassa olevaa summeria.
    Post address
    PL 82, 13101 HÄMEENLINNA
    Opening hours
    • Mon-Tue, Thu-Fri 8-14 as well as Wed 9-15.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • Nationwide police customer service and bookings
      +358 295 419800
    • Vaihde
      +358 295 430311
    E-mails
    • Lost documents
      • Asiakirjojen katoamisilmoitukset
    • Lotteries and money collections
      • Arvauskilpailuilmoitus
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passihakemus
      • Todistus ensitunnistuksesta
      • Väliaikainen passi
    • Private security industry licensing
      • Appointing a security steward
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of security stewards
      • Security officer certification
      • Turvatarkastajaksi hyväksyminen
    • Public events
      • Notice of a public event
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Ajokortin erityisehdot ja luokan alentaminen
      • Ajokortinhaltijan terveydentilan valvonta
      • Alkolukkoajokortti
      • Reinstating the right to drive
    • Weapons and firearms
      • Aseiden luovutus/noutaminen
      • European Firearms Pass (EFP)
      • Firearms belonging to estates of deceased persons
      • Presenting a weapon
      • Weapon licences and permits
      Service information

      Suosittelemme ajan varaamista aselupahakemuksen jättämiseksi.

  • Description
    Lahti main police station front door is closed. At the moment the number of customers allowed in the waiting area is up to 6 people. Due to the coronavirus situation, we have to limit the number of customers in the waiting areas. Queuing at police premises is not always possble. We kindly ask you to file crime report online. If you have inquires about lost property items, see please contact by e-mail loytotavara.ph.hame@poliisi.fi
    Street address
    Hattelmalantie 2, 13130 HÄMEENLINNA
    Show map
    Post address
    PL 82, 13101 HÄMEENLINNA
    Opening hours
    • Ma-pe 8-16.15.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • National police helpline
      +358 295 419800
      Mon–Fri 8.00–16.15
    • Police matters
      +358 295 430311
      Mon–Fri 8.00–16.15
    • The orders of pre-trial investigation records
      +358 295 437730
      Mon–Fri 9.00–11.00
    E-mails
    • Lost items
      • Lost property
    • Police front desk and crime reports
      • Reporting an offence

Lahti Main Police Station

  • Description
    Lahti Main Police Station is located in Hennala, rigth next to an old military area. We highly recommend to use our online services for licence applications. If a visit to licence services is required or you want to leave your application personally, please book an appointment. Visiting us without booked appointment should occur only in urgent matter. Please note that queuing time can be several hours. Weapon inspections and presentations are possible with booked appointment only.
    Street address
    Esikuntakatu 4, 15700 Lahti
    Show map
    Post address
    PL 50, 15101 LAHTI
    Opening hours
    • Opening hours until 2.3.2025
      Mon-Fri 8-16.15.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • -----
      +358 295 430311
      Mon–Fri 8.00–16.15
    • Driving rights
      +358 295 437478
      Tue 13.00–15.00, Thu 13.00–15.00
    • Nationwide police customer service and bookings
      +358 295 419800
      Mon–Fri 8.00–16.15
    E-mails
  • Description
    The front door of the police station is closed. Due to the coronavirus situation, we have to limit the number of customers in the waiting areas. Queuing at police premises is not always possble. We kindly ask you to file crime report online. If you have inquires about lost property items, see please contact our phone number 0295 414 131 or by e-mail loytotavara.ph.hame@poliisi.fi
    Street address
    Esikuntakatu 4, 15700 LAHTI
    Show map
    Post address
    PL 50, 15101 LAHTI
    Opening hours
    • Ma-pe 8-16.15.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • Lost property
      +358 295 414131
    • National police helpline
      +358 295 419800
    • Police matters
      +358 295 437289
    • The orders of pre-trial investigation records
      +358 295 437270
    • Tip line
      +358 295 414222
    E-mails
    • Police front desk and crime reports
      • Reporting an offence
  • Description
    Lahti main police station, ”the Lion of Hennala”, is situated in a former canteen in the Hennala garrison area. The police duty desk receives reports of an offence. You can also apply for a passport, identity card and other permits at us. We deal with lost property and firearm permit matters.
    Street address
    Esikuntakatu 4, 15700 LAHTI
    Show map
    Post address
    PL 50, 15101 LAHTI
    Opening hours
    • Tue as well as Thu 9-15.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • National police helpline
      +358 295 419800
    E-mails
    • Weapons and firearms
      • Aseiden luovutus/noutaminen
      • Presenting a weapon

Orimattila police station

  • Description
    One of the police stations of Häme Police Department. Police station is service point of local police.
    Street address
    Ei ole asiakaspalvelua, 16300 ORIMATTILA
    Show map
    Ei ole asiakaspalvelua
    Post address
    Esikuntakatu 4, 15700 LAHTI
    Opening hours

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • Vaihde
      +358 295 430311
      Mon–Fri 8.00–16.15
    E-mails

Riihimäki police station

  • Description
    We highly recommend to use our online services for licence applications. If a visit to licence services is required or you want to leave your application personally, please book an appointment. Visiting us without booked appointment should occur only in urgent matter. Please note that queuing time can be several hours.
    Street address
    Temppelikatu 8, 11100 RIIHIMÄKI
    Show map
    Ajan varanneet asiakkaat noudetaan porraskäytävästä.
    Post address
    PL 69, 11101 RIIHIMÄKI
    Opening hours
    • Mon as well as Wed, Fri 9-11.
    Exceptions
    • 23.12.2024–27.12.2024
      Office is temporarily closed 23.12. - 27.12.2024.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • Nationwide police customer service and bookings
      +358 295 419800
    • Vaihde
      +358 295 430311
      Mon–Fri 8.00–16.15
    E-mails
    • Lost documents
      • Asiakirjojen katoamisilmoitukset
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passihakemus
      • Todistus ensitunnistuksesta
      Service information

      Suosittelemme ajanvarausta hakemuksen jättämistä varten.

    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of security stewards
      • Security officer certification
      • Turvatarkastajaksi hyväksyminen
    • Public events
      • Notice of a public event
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Ajokortin erityisehdot ja luokan alentaminen
      • Ajokortinhaltijan terveydentilan valvonta
      • Alkolukkoajokortti
      • Reinstating the right to drive
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Weapon licences and permits
      Service information

      Suosittelemme ajanvarausta aselupahakemuksen jättämiseen.

  • Description
    The police duty desk receives reports of an offence. We kindly ask you to file crime report online.
    Street address
    Temppelikatu 8, 11100 RIIHIMÄKI
    Show map
    Post address
    PL 69, 11101 RIIHIMÄKI
    Opening hours
    • Ma sekä ke, pe 8-16.15.
    Exceptions
    • 27.12.2024
      Office is temporarily closed 27.12.2024.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    • National police helpline
      +358 295 419800
      Mon–Fri 8.00–16.15
    • Police matters
      +358 295 414183
      Mon 8.00–16.15, Wed 8.00–16.15, Fri 8.00–16.15
    • The orders of pre-trial investigation records
      +358 295 437905
      Mon–Fri 9.00–11.00
    E-mails
    • Lost items
      • Lost property
    • Police front desk and crime reports
      • Reporting an offence