Oulu Police Department, units and services

We operate in 38 municipalities in the counties of Kainuu and Northern Ostrobothnia (Pohjois-Pohjanmaa). Our area of operation includes about 61 600 square kilometres, with about 488 000 residents. The Police Department is composed of 14 police stations. The main police station is located in Oulu, in Ruskonselkä. Our other police stations are located in downtown Oulu, Haapavesi, Haapajärvi, Kajaani, Kalajoki, Kuhmo, Kuusamo, Muhos, Pudasjärvi, Raahe, Sotkamo, Suomussalmi, Taivalkoski, and Ylivieska. The information under each police station contains the services supplied and opening hours, as well as the instructions to order records, protocols and copies.

  • In emergencies, always dial 112.

    Prefer online services.

    Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report. Book an appointment beforehand, if possible.

    The police department that handles your case gives responses to pending cases. You can order pre-trial investigation reports and inquiries about unfinished investigationsrecords and copies from the police department or police station. Please do not come to the duty desk at the police station or to permit services with weapons, ammunition or explosives. In matters related to the inspection and handover of weapons, please read the instructions for arrival at the police station or permit services on the website of the relevant office.

    If you wish, you can send a message to the police via the Police Secure Mail service. Learn more about the use of Police Secure Mail at poliisi.fi/en/secure-mail.

    Police helpline

    The police helpline gives advice on non-urgent matters regarding licences, appointment bookings, e-services and traffic surveillance.

    Price of service

    The cost for a call to the Police is

    • the local network charge (pvm) if you call using a landline number
    • cellular phone charge (mpm) if you use a mobile phone
    • international call charge if you call from abroad.

    You will pay for the call in line with your operator tariff. Waiting time is also paid for.

Haapajärvi Police Station

  • Description
    We serve customers who have booked the appointment. We issue prepared documents and restore driving rights without an advance booking from Monday to Friday from 9.00 to 11.00 and from 13.00 to 15.00.
    Street address
    Kustaa Vaasankatu 2 B2, 85800 Haapajärvi
    Show map
    The door is locked. Call the door phone to enter.
    Post address
    Kustaa Vaasankatu 2, 85800 Haapajärvi
    Opening hours
    • Business by appointment only
    Exceptions
    • 31.10.2024–31.12.2026
    • 28.4.2026–29.4.2026
    • 12.5.2026–13.5.2026
      Office is temporarily closed 12.5.2026

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    E-mails
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
      Service information

      We issue prepared documents without an advance booking from Monday to Friday from 9.00 to 11.00 and 13.00 to 15.00.

    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Monitoring the health of driving licence holders
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
      Service information

      We restore driving rights without an advance booking from Monday to Friday from 9.00 to 11.00 and 13.00 to 15.00.

    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
      • Firearms belonging to estates of deceased persons
      • Weapon collector authorisation
  • This unit does not provide any services by telephone or e-mail.
  • Phone Numbers
    This unit does not provide any services by e-mail. You may contact the unit by phone.
    • Lost items
      • Lost property
    • Police front desk and crime reports
      • Report of an offence
  • This unit does not provide any services by telephone. You may contact the unit by e-mail.
    E-mails
    • Other permits and notifications
      • Unlicensed firearms and explosives
    • Weapons and firearms
      • Firearms belonging to estates of deceased persons
      • Handing over/retrieving firearms
      • Presenting a weapon

Haapavesi Police Station

  • Description
    We have customer service one to four times a month according to demand and the staff situation. Customers must book an appointment.
    Street address
    Rynnäkkötie 1, 86600 Haapavesi
    Show map
    Opening hours
    • Business by appointment only
    Exceptions
    • 31.10.2024–31.12.2026

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    E-mails
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
  • This unit does not provide any services by telephone or e-mail.
  • Phone Numbers
    This unit does not provide any services by e-mail. You may contact the unit by phone.
    • Lost items
      • Lost property
    • Police front desk and crime reports
      • Report of an offence

Kajaani Police Station

  • Phone Numbers
    E-mails
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
      • Visa extension
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
      • Personal identification
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Monitoring the health of driving licence holders
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
      • Firearms belonging to estates of deceased persons
      • Weapon collector authorisation
  • This unit does not provide any services by telephone or e-mail.
    • Lost items
      • Lost property
  • Phone Numbers
    This unit does not provide any services by e-mail. You may contact the unit by phone.
    • Lost documents
      • Reports of missing documents
    • Police front desk and crime reports
      • Report of an offence
  • This unit does not provide any services by telephone or e-mail.
    • Weapons and firearms
      • Handing over/retrieving firearms
      • Presenting a weapon
      Service information

      Please use the email address luvat.kajaani@poliisi.fi to give advance information on whose firearms you are ceding or picking up.

Kalajoki police station

  • Description
    Kalajoki
    Street address
    Kalajoentie 5, 85100 Kalajoki
    Show map
    Opening hours

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    This unit does not provide any services by e-mail. You may contact the unit by phone.
    • Lost items
      • Lost property
    • Police front desk and crime reports
      • Report of an offence

Kuhmo Police Station

  • Phone Numbers
    E-mails
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
      • Visa extension
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
      • Personal identification
      Service information

      We issue prepared documents without an advance booking on Mondays, Tuesdays, Thursdays and Fridays from 9.00 to 11.00 and 12.00 to 16.00.

    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Monitoring the health of driving licence holders
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
      Service information

      We restore driving rights without an advance booking on Mondays, Tuesdays, Thursdays and Fridays from 9.00 to 11.00 and 12.00 to 16.00.

    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
      • Weapon collector authorisation
  • This unit does not provide any services by telephone or e-mail.
    • Lost items
      • Lost property
  • Phone Numbers
    E-mails
    • Lost documents
      • Reports of missing documents
    • Police front desk and crime reports
      • Report of an offence
  • This unit does not provide any services by telephone or e-mail.
    • Weapons and firearms
      • Handing over/retrieving firearms
      • Presenting a weapon
      Service information

      Please use the email address poliisiasema.kuhmo@poliisi.fi to give advance information on whose firearms you are ceding or picking up.

Kuusamo Police Station

  • Phone Numbers
    E-mails
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
      • Temporary passport
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Monitoring the health of driving licence holders
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
      • Weapon collector authorisation
  • Phone Numbers
    • Lost property
      +358 295 416624
      Mon 8.00–16.00, Wed 8.00–16.00, Fri 8.00–16.00
    This unit does not provide any services by e-mail. You may contact the unit by phone.
    • Lost items
      • Lost property
  • Phone Numbers
    • Police matters
      +358 295 416624
      Mon 8.00–16.00, Wed 8.00–16.00, Fri 8.00–16.00
    This unit does not provide any services by e-mail. You may contact the unit by phone.
    • Lost documents
      • Reports of missing documents
    • Police front desk and crime reports
      • Report of an offence
  • Phone Numbers
    This unit does not provide any services by e-mail. You may contact the unit by phone.
    • Weapons and firearms
      • Handing over/retrieving firearms
      • Presenting a weapon

Muhos Police Station

  • Phone Numbers
    This unit does not provide any services by e-mail. You may contact the unit by phone.
    • Lost items
      • Lost property
    • Police front desk and crime reports
      • Report of an offence
  • This unit does not provide any services by telephone or e-mail.

Oulu Central Police Station

  • Phone Numbers
    E-mails
    • Lost documents
      • Reports of missing documents
    • Other permits and notifications
      • Visa extension
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Notice of a public event
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Monitoring the health of driving licence holders
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
  • Phone Numbers
    • Lost property
      0295 416 029
      Mon–Thu 8.00–11.00, 12.00–16.15
    This unit does not provide any services by e-mail. You may contact the unit by phone.
    • Lost items
      • Lost property
  • Phone Numbers
    This unit does not provide any services by e-mail. You may contact the unit by phone.
    • Lost documents
      • Reports of missing documents
    • Lost items
      • Lost property
    • Police front desk and crime reports
      • Report of an offence

Oulu Main Police Station

  • Phone Numbers
    This unit does not provide any services by e-mail. You may contact the unit by phone.
  • Phone Numbers
    E-mails
    • Weapons and firearms
      • Firearms belonging to estates of deceased persons
      • Handing over/retrieving firearms
      • Presenting a weapon

Pudasjärvi Police Station

  • Description
    We serve customers with an advance booking of the appointment.
    Street address
    Jukolantie 1 ja 2, 93100 PUDASJÄRVI
    Show map
    Post address
    PO Box 17, 93101 PUDASJÄRVI
    Opening hours
    • Business by appointment only

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    E-mails
    • Lotteries and money collections
      • Guessing game notice
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Monitoring the health of driving licence holders
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
      • Weapon collector authorisation
  • Phone Numbers
    This unit does not provide any services by e-mail. You may contact the unit by phone.
    • Lost items
      • Lost property
  • Phone Numbers
    This unit does not provide any services by e-mail. You may contact the unit by phone.
    • Lost documents
      • Reports of missing documents
    • Police front desk and crime reports
      • Report of an offence
  • Phone Numbers
    E-mails
    • Other permits and notifications
      • Unlicensed firearms and explosives
    • Weapons and firearms
      • Firearms belonging to estates of deceased persons
      • Handing over/retrieving firearms
      • Presenting a weapon

Puolanka service point

  • Phone Numbers
    E-mails
    • Lost documents
      • Reports of missing documents
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
      • Visa extension
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
      • Personal identification
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
      • Weapon collector authorisation

Raahe Police Station

  • Description
    We recommend to book an appointment.
    Street address
    Kummatinkatu 6, 92100 Raahe
    Show map
    Post address
    PO Box 70, 92101 Raahe
    Opening hours
    • Mon-Fri 9-11.
    Exceptions
    • 28.4.2026–29.4.2026
    • 12.5.2026–13.5.2026

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    E-mails
    • Lost documents
      • Reports of missing documents
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Monitoring the health of driving licence holders
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
      • Firearms belonging to estates of deceased persons
      • Weapon collector authorisation
  • This unit does not provide any services by telephone or e-mail.
  • Phone Numbers
    This unit does not provide any services by e-mail. You may contact the unit by phone.
    • Lost documents
      • Reports of missing documents
    • Lost items
      • Lost property
    • Police front desk and crime reports
      • Report of an offence
  • Phone Numbers
    E-mails
    • Weapons and firearms
      • Firearms belonging to estates of deceased persons
      • Handing over/retrieving firearms
      • Presenting a weapon

Sotkamo Police Station

  • Phone Numbers
    This unit does not provide any services by e-mail. You may contact the unit by phone.
    • Lost documents
      • Reports of missing documents
    • Police front desk and crime reports
      • Report of an offence
  • This unit does not provide any services by telephone or e-mail.
    • Lost items
      • Lost property

Suomussalmi Police Station

  • Phone Numbers
    E-mails
    • Lost documents
      • Reports of missing documents
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
      • Visa extension
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
      • Personal identification
      Service information

      We issue prepared documents without an advance booking on Mondays, Tuesdays, Thursdays and Fridays from 9.00 to 12.00 and 13.00 to 16.00.

    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Monitoring the health of driving licence holders
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
      Service information

      We restore driving rights without an advance booking on Mondays, Tuesdays, Thursdays and Fridays from 9.00 to 12.00 and 13.00 to 16.00.

    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
      • Weapon collector authorisation
  • This unit does not provide any services by telephone or e-mail.
    • Lost items
      • Lost property
  • Phone Numbers
    This unit does not provide any services by e-mail. You may contact the unit by phone.
    • Lost documents
      • Reports of missing documents
    • Police front desk and crime reports
      • Report of an offence
  • This unit does not provide any services by telephone. You may contact the unit by e-mail.
    E-mails
    • Weapons and firearms
      • Handing over/retrieving firearms
      • Presenting a weapon
      Service information

      Please use the email address poliisiasema.suomussalmi@poliisi.fi to give advance information on whose firearms you are ceding or picking up.

Taivalkoski police station

Vaala service point

  • Phone Numbers
    E-mails
    • Lost documents
      • Reports of missing documents
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
      • Visa extension
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
      • Personal identification
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
      • Weapon collector authorisation

Ylivieska Police Station

  • Description
    We recommend to book an appointment.
    Street address
    Katajaojankatu 4, 84100 Ylivieska
    Show map
    Post address
    PO Box 39, 84101 Ylivieska
    Opening hours
    • Mon-Fri 9-11.
    Exceptions
    • 28.4.2026–29.4.2026
      Office is temporarily closed
    • 12.5.2026–13.5.2026

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    E-mails
    • Lost documents
      • Reports of missing documents
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Monitoring the health of driving licence holders
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
      • Firearms belonging to estates of deceased persons
      • Weapon collector authorisation
  • This unit does not provide any services by telephone or e-mail.
  • Phone Numbers
    This unit does not provide any services by e-mail. You may contact the unit by phone.
    • Lost documents
      • Reports of missing documents
    • Lost items
      • Lost property
    • Police front desk and crime reports
      • Report of an offence
  • Phone Numbers
    E-mails
    • Weapons and firearms
      • Firearms belonging to estates of deceased persons
      • Handing over/retrieving firearms
      • Presenting a weapon