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Poliisi - Yhteystiedot - Poliisiasema ja poliisilaitos

Southeastern Finland Police Department

We provide police services in the areas of 15 municipalities. Our area of operation extends from Kotka on the coast to Kouvola in the north and Parikkala in the east. The area is characterised by a long eastern border and cross-border traffic. There are four border-crossing points: Imatra, Nuijamaa, Vainikkala and Vaalimaa. The area also houses the Kotka-Hamina Port as well as an international airport in Lappeenranta. For more information on our services and opening hours, see the details of individual police stations.

  • In emergencies, always dial 112.

    Prefer online services.

    Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report. Book an appointment beforehand, if possible.

    The police department that handles your case gives responses to pending cases. You can order pre-trial investigation reports and inquiries about unfinished investigationsrecords and copies from the police department or police station. Please do not come to the duty desk at the police station or to permit services with weapons, ammunition or explosives. In matters related to the inspection and handover of weapons, please read the instructions for arrival at the police station or permit services on the website of the relevant office.

    If you wish, you can send a message to the police via the Police Secure Mail service. Learn more about the use of Police Secure Mail at poliisi.fi/en/secure-mail.

    Police helpline

    The police helpline gives advice on non-urgent matters regarding licences, appointment bookings, e-services and traffic surveillance.

    Price of service

    The cost for a call to the Police is

    • the local network charge (pvm) if you call using a landline number
    • cellular phone charge (mpm) if you use a mobile phone
    • international call charge if you call from abroad.

    You will pay for the call in line with your operator tariff. Waiting time is also paid for.

  • Post address
    Vuorikatu 1, 45100 KOUVOLA
    Online Invoicing addresses
    • Online invoice address/OVT ID
      003722886666815
    • Online invoice address/PEPPOL ID
      0216:003722886666815
    • Operator ID (Posti Messaging Oy)
      FI28768767
    • Business ID
      2288666-6
    • VAT number
      FI22886666

    The Police only accepts online e-invoices that comply with European standards.

  • Phone Numbers
    • Crime reports, local helpline
      +358 295 435400
      Mon–Fri 9.00–12.00
    • Nationwide police customer service and bookings
      +358 295 419800
      Mon–Fri 8.00–16.15
    • Telephone exchange
      +358 295 430331
      Mon–Fri 8.00–16.15
    • Tip line
      +358 295 414559
    E-mails

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