Breadcrumb
Poliisi - Yhteystiedot - Poliisiasema ja poliisilaitos
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In emergencies, always dial 112.
Prefer online services.
Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report.
Book an appointment beforehand, if possible.
For information about pending cases, contact the police department that is processing your case. You can request records and copies by contacting the police department or station.
If you wish, you can send a message to the police via the Police Secure Mail service. Learn more about the use of Police Secure Mail at poliisi.fi/en/secure-mail.
Police helpline
The police helpline gives advice on non-urgent matters regarding licences, appointment bookings, e-services and traffic surveillance.
Price of service
The cost for a call to the Police is
- the local network charge (pvm) if you call using a landline number
- cellular phone charge (mpm) if you use a mobile phone
- international call charge if you call from abroad.
You will pay for the call in line with your operator tariff. Waiting time is also paid for.
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Post addressVuorikatu 1, 45100 KOUVOLAOnline Invoicing address
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Online invoice address/OVT ID003722886666815
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Operator ID (Posti Messaging Oy)FI28768767
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Business ID2288666-6
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VAT numberFI22886666
The Police only accepts online e-invoices that comply with European standards.
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Phone Numbers
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Crime reports, local helpline+358 295 435400Mon–Fri 9.00–12.00
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Nationwide police customer service and bookings+358 295 419800Mon–Fri 8.00–16.15
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Telephone exchange+358 295 430331Mon–Fri 8.00–16.15
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Tip line+358 295 414559
E-mails-
Communicationsviestinta.kaakkois-suomi@poliisi.fi
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Crime preventionennaltaestava.kaakkois-suomi@poliisi.fi
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Driving rightsajo-oikeusasiat.kaakkois-suomi@poliisi.fi
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Feedbackpalaute.kaakkois-suomi@poliisi.fi
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Licence serviceslupahallinto.kaakkois-suomi@poliisi.fi
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Ongoing investigationstutkinta-asiat.kaakkois-suomi@poliisi.fi
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Registrykirjaamo.kaakkois-suomi@poliisi.fi
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Requests for investigation materialasiakirjatilaukset.kaakkois-suomi@poliisi.fi
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