Poliisi - Yhteystiedot - Poliisiasema ja poliisilaitos

Southeastern Finland Police Department, units and services

We provide police services in the areas of 15 municipalities. Our area of operation extends from Kotka on the coast to Kouvola in the north and Parikkala in the east. The area is characterised by a long eastern border and cross-border traffic. There are four border-crossing points: Imatra, Nuijamaa, Vainikkala and Vaalimaa. The area also houses the Kotka-Hamina Port as well as an international airport in Lappeenranta. For more information on our services and opening hours, see the details of individual police stations.

In emergencies, always dial 112.

Prefer online services.

Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report.

Book an appointment beforehand, if possible.

For information about pending cases, contact the police department that is processing your case. You can request records and copies by contacting the police department or station.

The cost for a call to the Police is

  • the local network charge (pvm) if you call using a landline number
  • cellular phone charge (mpm) if you use a mobile phone
  • international call charge if you call from abroad.

You will pay for the call in line with your operator tariff. Waiting time is also paid for.

Hamina police station

Poliisiasema suljettu toistaiseksi, 49400 HAMINA

Street address

Poliisiasema suljettu toistaiseksi, 49400 HAMINA
Show map

Post address

Ruukinkatu12, 48101 Kotka

Opening hours

Opening hours until 2.6.2024
Suljettu

Phone Numbers

  • Local licence services
    0295 435 464
  • Lost property
    +358 295 414514

E-mails

  • Advice and appointment booking
    • Appointment booking
  • Lost documents
    • Asiakirjojen katoamisilmoitukset
  • Lost items
    • Lost property
    Service information
    Small found items can be taken to Hamina city service office Rinkeli, which is open Mon - Fri.
  • Lotteries and money collections
    • Arvauskilpailuilmoitus
    • Non-money lottery licences
    • Non-money prize machine licence
    • Notification of small-scale fundraising
  • Other permits and notifications
    • Notice of a firework display
    • Rock blasting notice
  • Passport and id-card
    • Foreigner’s identity card
    • Identity card
    • Passihakemus
    • Todistus ensitunnistuksesta
  • Police front desk and crime reports
    • Reporting an offence
    Service information
    Crime reports via video conferencing only by appointment.
  • Private security industry licensing
    • Approval as a guard
    • Approval as a temporary guard
    • Approval of security stewards
    • Security officer certification
  • Public events
    • Notice of a public event
    • Public meeting
    • Yleisötilaisuusasiat
  • Right to drive
    • Ajokortin erityisehdot ja luokan alentaminen
    • Ajokortinhaltijan terveydentilan valvonta

Imatra police station

Tainionkoskentie 70, 55120 IMATRA

Street address

Tainionkoskentie 70, 55120 IMATRA
Show map

Opening hours

Ti-ke 9-12 ja 13-16.15.

Phone Numbers

  • Crime reports, local helpline
    +358 295 435400
    Mon–Fri 9.00–12.00
  • Local licence services
    +358 295 414644
    Mon–Fri 9.00–11.00
  • Lost property
    +358 295 437030
    Mon–Fri 9.00–11.00
  • Nationwide police customer service and bookings
    +358 295 419800
    Mon–Fri 8.00–16.15
  • Presentation of firearms
    +358 295 437084
    Wed–Fri 9.00–15.00
  • The orders of pre-trial investigation records
    +358 295 414663

E-mails

  • Lost documents
    • Asiakirjojen katoamisilmoitukset
  • Lost items
    • Lost property
  • Lotteries and money collections
    • Arpajaislupa
    • Arvauskilpailuilmoitus
    • Non-money prize machine licence
  • Other permits and notifications
    • Notice of a firework display
    • Rock blasting notice
    • Räjähteiden lähtöainelupa
    • Unlicensed firearms and explosives
    • Viisumin jatkaminen
  • Passport and id-card
    • Foreigner’s identity card
    • Identity card
    • Passihakemus
    • Todistus ensitunnistuksesta
    Service information
    Permit services are open on Tuesdays and Wednesdays from 9 am to 12 pm and from 1 pm to 4:15 pm. Without an appointment, take the shift number and be prepared to wait in line.
    Service information
    Permit services are open on Tuesdays and Wednesdays from 9 am to 12 pm and from 1 pm to 4:15 pm. Without an appointment, take the shift number and be prepared to wait in line.
  • Police front desk and crime reports
    • Reporting an offence
    Service information
    Tuesdays and Wednesdays from 9 a.m. to 12 p.m. Shift numbers are in use.
  • Private security industry licensing
    • Approval as a guard
    • Approval of security stewards
    • Security officer certification
  • Public events
    • Public meeting
    • Yleisötilaisuusasiat
  • Right to drive
    • Ajokortin erityisehdot ja luokan alentaminen
    • Ajokortinhaltijan terveydentilan valvonta
    • Alkolukkoajokortti
    • Reinstating the right to drive
  • Weapons and firearms
    • Aseiden luovutus/noutaminen
    • European Firearms Pass (EFP)
    • Firearms belonging to estates of deceased persons
    • Weapon licences and permits
    Service information
    Weapon inspection on thursdays by appointment, phone 0295 437 084 or phone 0295 436 980

Kotka police station

Ruukinkatu 12, 48100 KOTKA

Street address

Ruukinkatu 12, 48100 KOTKA
Show map

Post address

PL 142, 48101 KOTKA

Opening hours

Opening hours until 21.4.2024
Mon-Fri 9-16.15.

Phone Numbers

  • Crime reports, local helpline
    0295 435 400
    Mon–Fri 9.00–12.00
  • Local licence services
    +358 295 435464
    Mon–Fri 9.00–11.00
  • Lost property
    +358 295 414514
    Mon–Fri 9.00–16.15
  • Presentation of firearms
    +358 295 414558
  • The orders of pre-trial investigation records
    +358 295 435431
  • Valtakunnallinen neuvonta ja ajanvaraus
    +358 295 419800
    Mon–Fri 8.00–16.15

E-mails

  • Lost documents
    • Asiakirjojen katoamisilmoitukset
  • Lost items
    • Lost property
    Service information
    Information point ma–pe 9.00–16.15
  • Lotteries and money collections
    • Arvauskilpailulupa
    • Licences pertaining to certain kinds of game machines and gaming devices
    • Non-money lottery licences
    • Non-money prize machine licence
    • Notification of small-scale fundraising
  • Other permits and notifications
    • Notice of a firework display
    • Rock blasting notice
    • Viisumin jatkaminen
  • Passport and id-card
    • Foreigner’s identity card
    • Identity card
    • Passihakemus
    • Todistus ensitunnistuksesta
  • Police front desk and crime reports
    • Reporting an offence
    Service information
    Mon and wed 9-15 Queuing numbers in use.
  • Private security industry licensing
    • Approval as a guard
    • Approval as a temporary guard
    • Approval of security stewards
    • Security officer certification
    • Turvatarkastajaksi hyväksyminen
  • Public events
    • Public meeting
    • Yleisötilaisuusasiat
  • Right to drive
    • Ajokortin erityisehdot ja luokan alentaminen
    • Ajokortinhaltijan terveydentilan valvonta
    • Alkolukkoajokortti
    • Reinstating the right to drive
  • Weapons and firearms
    • Aseiden luovutus/noutaminen
    • European Firearms Pass (EFP)
    • Firearms belonging to estates of deceased persons
    • Presenting a weapon
    • Weapon collector authorisation
    • Weapon licences and permits
    Service information
    For other matters, make an appointment in advance, tel. 0295 414 558
    Service information
    Gun inspections are held on Thursdays with a queue number from 9 am to 11 am and 1 pm to 3 pm
    Service information
    Gun license applications and European firearms passports by appointment: https://asiointi.poliisi.fi/ or by calling the number of local license services on 0295 435 464 Mon-Fri from 9 am to 11 am

Kouvola Main Police Station

Vuorikatu 1, 45100 KOUVOLA

Street address

Vuorikatu 1, 45100 KOUVOLA
Show map

Post address

PL 113, 45101 KOUVOLA

Opening hours

Opening hours until 21.4.2024
Mon-Fri 8-16.15.
Exceptions
  • 5.1.2023–31.12.2027
    Poliisipäivystys on avoinna ma-pe klo 9-15.
  • 3.2.2023–31.12.2027
    Infopisteessä sijaitseva löytötavaratoimisto on avoinna ma-pe klo 8-12 ja 13-16.15. Voit kysyä kadonnutta omaisuuttasi asioimalla paikalla, soittamalla tai sähköpostilla.
  • 1.5.2023–31.12.2027
    Lupapalvelut on avoinna ma-pe klo 8-16.15. Palvelemme pääsääntöisesti ajanvarauksella ja ajanvarausasiakkaat kutsutaan nimellä ilman erillistä ilmoittautumista. Jos et varaa aikaa, ota vuoronumero ja varaudu jonottamaan. Vuoronumerolaite sulkeutuu klo 16.00. Valmiin asiakirjan voi noutaa vuoronumerolla klo 16.15 asti.
  • 15.4.2024–9.5.2024
    Asetarkastus suljettu keskiviikkona 24.4.2024 sekä 8.5.2024

Phone Numbers

  • Crime reports, local helpline
    +358 295 435400
    Mon–Fri 9.00–12.00
  • Inspection of firearms
    +358 295 414409
  • Local licence services
    +358 295 414411
    Mon–Fri 9.00–11.00
  • Lost property
    +358 295 414488
  • National police helpline
    +358 295 419800
    Mon–Fri 8.00–16.15
  • The orders of pre-trial investigation records
    +358 295 414460
    Mon–Fri 9.00–15.00

E-mails

  • Lost documents
    • Asiakirjojen katoamisilmoitukset
  • Lost items
    • Lost property
    Service information
    Avoinna ma-pe klo 8-12 ja 13-16.15 Infopisteessä sijaitsevasta löytötavarapalvelusta voit kysyä kadonnutta omaisuuttasi asioimalla paikalla, soittamalla tai sähköpostilla. Kadonneita avaimia kannattaa tulla kysymään paikan päälle.
  • Lotteries and money collections
    • Arvauskilpailulupa
    • Licences pertaining to certain kinds of game machines and gaming devices
    • Non-money lottery licences
    • Non-money prize machine licence
    • Notification of small-scale fundraising
  • Other permits and notifications
    • Notice of a firework display
    • Rock blasting notice
    • Viisumin jatkaminen
  • Passport and id-card
    • Foreigner’s identity card
    • Identity card
    • Passihakemus
    • Todistus ensitunnistuksesta
    • Väliaikainen passi
    Service information
    Lupapalvelut avoinna ma-pe klo 8-16.15. Palvelemme pääsääntöisesti ajanvarauksella ja ajanvarausasiakkaat kutsutaan nimellä ilman erillistä ilmoittautumista. Ilman ajanvarausta ota vuoronumero ja varaudu jonottamaan. Vuoronumerolaite sulkeutuu klo 16.00. Valmiin asiakirjan voi noutaa vuoronumerolla klo 16.15. asti. Anottaessa uutta passia tai henkilökorttia, mahdollinen voimassaoleva tai vanhentunutkin asiakirja on hyvä ottaa mukaan.
    Service information
    Lupapalvelut avoinna ma-pe klo 8-16.15. Palvelemme pääsääntöisesti ajanvarauksella ja ajanvarausasiakkaat kutsutaan nimellä ilman erillistä ilmoittautumista. Ilman ajanvarausta ota vuoronumero ja varaudu jonottamaan. Vuoronumerolaite sulkeutuu klo 16.00. Valmiin asiakirjan voi noutaa vuoronumerolla klo 16.15. asti. Anottaessa uutta passia tai henkilökorttia, mahdollinen voimassaoleva tai vanhentunutkin asiakirja on hyvä ottaa mukaan.
  • Police front desk and crime reports
    • Reporting an offence
  • Private security industry licensing
    • Approval as a guard
    • Approval as a temporary guard
    • Approval of security stewards
    • Security officer certification
    • Turvatarkastajaksi hyväksyminen
  • Public events
    • Notice of a public event
    • Public meeting
  • Right to drive
    • Ajokortin erityisehdot ja luokan alentaminen
    • Ajokortinhaltijan terveydentilan valvonta
    • Alkolukkoajokortti
    • Reinstating the right to drive
  • Weapons and firearms
    • Aseiden luovutus/noutaminen
    • European Firearms Pass (EFP)
    • Firearms belonging to estates of deceased persons
    • Presenting a weapon
    • Weapon collector authorisation
    • Weapon licences and permits
    Service information
    Asetarkastus on avoinna keskiviikkoisin klo 9-11 ja 13-15 ilman ajanvarausta. Ota vuoronumero ja siirry odottamaan huoneeseen nro 3. Muussa asioinnissa aika on sovittava erikseen asetarkastuksesta p. 0295 414 409.
    Service information
    Aselupahakemukset ja Euroopan ampuma-asepassit ajanvarauksella: https://asiointi.poliisi.fi/ tai soittamalla paikallisten lupapalvelujen numeroon 0295 414 411 ma-pe klo 9-11 Asetarkastukset tehdään ilman ajanvarausta keskiviikkoisin klo 9-11 ja 13-15. Ota vuoronumero ja siirry odottamaan huoneeseen nro 3. Muussa asioinnissa sovi aika etukäteen asetarkastajalta puh. 0295 414 409.

Lappeenranta police station

Villimiehenkatu 2 C, 53100 LAPPEENRANTA

Street address

Villimiehenkatu 2 C, 53100 LAPPEENRANTA
Show map

Opening hours

Ma-pe 9-16.15.
Exceptions
  • 25.4.2024–25.4.2024
    Office is temporarily closed

Phone Numbers

  • Crime reports, local helpline
    +358 295 435400
    Mon–Fri 9.00–12.00
  • Local licence services
    +358 295 414610
    Mon–Fri 9.00–11.00
  • Lost property
    +358 295 437030
    Mon–Fri 9.00–11.00
  • Nationwide police customer service and bookings
    +358 295 419800
    Mon–Fri 8.00–16.15
  • Presentation of firearms
    +358 295 437084
    Wed–Fri 9.00–15.00
  • The orders of pre-trial investigation records
    +358 295 437196

E-mails

  • Lost documents
    • Asiakirjojen katoamisilmoitukset
  • Lost items
    • Lost property
  • Lotteries and money collections
    • Arvauskilpailuilmoitus
    • Arvauskilpailulupa
    • Licences pertaining to certain kinds of game machines and gaming devices
    • Non-money lottery licences
    • Non-money prize machine licence
    • Notification of small-scale fundraising
  • Other permits and notifications
    • Notice of a firework display
    • Rock blasting notice
    • Unlicensed firearms and explosives
    • Viisumin jatkaminen
  • Passport and id-card
    • Foreigner’s identity card
    • Identity card
    • Passihakemus
    • Todistus ensitunnistuksesta
  • Police front desk and crime reports
    • Reporting an offence
    Service information
    Mondays and Thursdays from 9 a.m. to 3 p.m. Shift numbers are in use.
  • Private security industry licensing
    • Appointing a security steward
    • Approval as a guard
    • Approval as a temporary guard
    • Approval of security stewards
    • Security officer certification
  • Public events
    • Notice of a public event
    • Public meeting
  • Right to drive
    • Ajokortin erityisehdot ja luokan alentaminen
    • Ajokortinhaltijan terveydentilan valvonta
    • Alkolukkoajokortti
    • Reinstating the right to drive
  • Weapons and firearms
    • Aseiden luovutus/noutaminen
    • European Firearms Pass (EFP)
    • Firearms belonging to estates of deceased persons
    • Presenting a weapon
    • Weapon collector authorisation
    • Weapon licences and permits
    Service information
    Weapon inspection on mondays by appointment, phone 0295 437 084 or phone 0295 436 980