Poliisi - Yhteystiedot - Poliisiasema ja poliisilaitos

Helsinki Main Police Station, licence services

Monday–Friday from 8.00 a.m. to 4.15 p.m. by appointment or by using the queue number system. Appointments can be booked at poliisi.fi.
For the now, security sector permit applications (security steward and security guard permits) are requested to be submitted electronically to ease the licence service congestion. If you do not have a pre-booked appointment, licence services are open using the queue number system on Mon–Fri from 8 am to 4:15 pm. Security sector permits without a pre-booked appointment only on Fridays from 9 am to 3 pm. The service desk for matters related to the right to drive is available on Mon–Fri from 8 am to 1 pm. You can find our services and opening hours below.

In emergencies, always dial 112.

Prefer online services.

Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report.

Book an appointment beforehand, if possible.

For information about pending cases, contact the police department that is processing your case. You can request records and copies by contacting the police department or station.

The cost for a call to the Police is

  • the local network charge (pvm) if you call using a landline number
  • cellular phone charge (mpm) if you use a mobile phone
  • international call charge if you call from abroad.

You will pay for the call in line with your operator tariff. Waiting time is also paid for.

Street address

Pasilanraitio 11, 00240 HELSINKI

Post address

PL 11, 00241 Helsinki

Phone Numbers

  • Switchboard
    +358 295 470011
  • Customer service
    +358 295 419800
    Mon–Fri 8.00–16.15
  • Right to drive
    +358 295 475911
    Mon–Thu 9.00–11.00

E-mails