Police request to those applying for asylum and temporary protection in the area of the Eastern Finland Police Department, and to the persons assisting them: please contact the Police by email: Police contact details for the registration of those applying for residence permit on the basis of need for temporary protection and for asylum seekers
-
In emergencies, always dial 112.
Prefer online services.
Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report. Book an appointment beforehand, if possible.
The police department that handles your case gives responses to pending cases. You can order pre-trial investigation reports and inquiries about unfinished investigationsrecords and copies from the police department or police station. Please do not come to the duty desk at the police station or to permit services with weapons, ammunition or explosives. In matters related to the inspection and handover of weapons, please read the instructions for arrival at the police station or permit services on the website of the relevant office.
If you wish, you can send a message to the police via the Police Secure Mail service. Learn more about the use of Police Secure Mail at poliisi.fi/en/secure-mail.
Police helpline
The police helpline gives advice on non-urgent matters regarding licences, appointment bookings, e-services and traffic surveillance.
Price of service
The cost for a call to the Police is
- the local network charge (pvm) if you call using a landline number
- cellular phone charge (mpm) if you use a mobile phone
- international call charge if you call from abroad.
You will pay for the call in line with your operator tariff. Waiting time is also paid for.
Iisalmi Police Station
Iisalmi Police Station Licence services
-
DescriptionIisalmi Police Station provides services at the government office building on Virrankatu. You can apply for a passport, identity card, and other permits from us. As a rule, we serve by appointment. When you arrive, take a queue number from the ticket machine in the entrance hall. Licence services are closed on public holidays.
-
Phone Numbers
-
National police helplineMon–Fri 8.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
E-mails-
Driving rightsajo-oikeusasiat.ita-suomi@poliisi.fi
-
Local licence servicesiisalmi.ita-suomi@poliisi.fi
-
-
- Lotteries and money collections
- Arpajaislupa
- Arvauskilpailulupa
- Guessing game notice
- Licences pertaining to certain kinds of game machines and gaming devices
- Non-money lottery licences
- Non-money prize machine licence
- Notification of small-scale fundraising
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Visa extension
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Personal identification
- Temporary passport
- Private security industry licensing
- Appointing a security steward
- Approval as a guard
- Approval as a temporary guard
- Approval of a security inspector
- Approval of security stewards
- Security officer certification
- Public events
- Notice of a public event
- Public meeting
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Lotteries and money collections
Iisalmi Police Station Lost property
-
DescriptionIisalmi Police Station provides services at the government office building on Virrankatu. At our service point, customers may collect and hand in lost property, make enquiries regarding lost items and pick up lost property purchased at auction. When you arrive, take a queue number from the ticket machine in the entrance hall. Lost Property office is closed on public holidays.
-
Phone Numbers
-
Lost propertyMon–Fri 13.00–15.00
E-mails-
Lost propertyiisalmi.ita-suomi@poliisi.fi
-
-
- Lost items
- Lost property
- Lost items
Iisalmi Police Station Police matters
-
DescriptionThe police on duty accepts crime reports. We recommend filing crime reports online. You can also get advice and instructions from the police on duty. The police on duty can be reached by phone when it is possible due to other work duties.
-
Phone Numbers
-
Crime reports, local helpline
-
Police mattersMon–Fri 8.00–16.15
-
Telephone exchange
-
The orders of pre-trial investigation recordsWed 9.00–12.00
-
Tip line
E-mails-
Communicationsviestinta.ita-suomi@poliisi.fi
-
Crime investigationrikostutkinta.pohjois-savo.ita-suomi@poliisi.fi
-
Feedbackpalaute.ita-suomi@poliisi.fi
-
Police matterspoliisipaivystys.ita-suomi@poliisi.fi
-
Registrykirjaamo.ita-suomi@poliisi.fi
-
Requests for security servicesvalvontapyynnot.ita-suomi@poliisi.fi
-
The orders of pre-trial investigation recordsasiakirjatilaukset.pohjois-savo.ita-suomi@poliisi.fi
-
Tipsvihjeet.ita-suomi@poliisi.fi
-
Iisalmi police station Presentation of firearms
-
DescriptionIisalmi Police Station provides services at the government office building on Virrankatu. Presentation and handover of firearms without an appointment. Presentation of firearms is closed on public holidays.Opening hours
-
Opening hours until 1.11.2026Wed 10-12 and 13-16.
-
Opening hours as of 2.11.2026Wed 13-16.
Use our e-services at asiointi.poliisi.fi/en
-
-
This unit does not provide any services by telephone. You may contact the unit by e-mail.E-mails
-
Local licence servicesiisalmi.ita-suomi@poliisi.fi
-
-
- Weapons and firearms
- Handing over/retrieving firearms
- Presenting a weapon
- Weapons and firearms
Ilomantsi Police Station
Ilomantsi Police Station Licence services
-
DescriptionThe license service at the Ilomantsi police station is located in the so-called security house on Vepsänmäentie. Here, you can apply for a passport, ID card, and other permits. We generally provide services by appointment. The license service is closed on public holidays.
-
Phone Numbers
-
Nationwide police customer service and bookingsMon–Fri 8.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
E-mails-
Driving rightsajo-oikeusasiat.ita-suomi@poliisi.fi
-
Local licence serviceslupahallinto.pohjois-karjala.ita-suomi@poliisi.fi
-
-
- Lost documents
- Reports of missing documents
- Lotteries and money collections
- Notification of small-scale fundraising
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Personal identification
- Private security industry licensing
- Approval as a guard
- Approval as a temporary guard
- Approval of a security inspector
- Approval of security stewards
- Security officer certification
- Public events
- Notice of a public event
- Public meeting
- Right to drive
- Alcohol interlock-controlled driving rights
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Lost documents
Ilomantsi Police Station Lost property
-
DescriptionThere is no customer service for lost and found items at the Ilomantsi police station. The nearest service point is located in Joensuu.Opening hours
-
No customer service
No in-person service is available at this location.
Use our e-services at asiointi.poliisi.fi/en
-
-
This unit does not provide any services by telephone or e-mail.
Ilomantsi Police Station Police matters
-
DescriptionNo police on duty. The nearest police on duty is at the Joensuu police station.Opening hours
-
No customer service
No in-person service is available at this location.
Exceptions-
9.1.2023–31.12.2026No police matters
Use our e-services at asiointi.poliisi.fi/en
-
-
Phone Numbers
-
Police mattersMon–Fri 8.00–16.15
-
Telephone exchange
-
The orders of pre-trial investigation recordsWed 9.00–12.00
-
Tip line
E-mails-
Communicationsviestinta.ita-suomi@poliisi.fi
-
Crime investigationrikostutkinta.pohjois-karjala.ita-suomi@poliisi.fi
-
Feedbackpalaute.ita-suomi@poliisi.fi
-
Local licence serviceslupahallinto.pohjois-karjala.ita-suomi@poliisi.fi
-
Police matterspoliisipaivystys.ita-suomi@poliisi.fi
-
Registrykirjaamo.ita-suomi@poliisi.fi
-
Requests for security servicesvalvontapyynnot.ita-suomi@poliisi.fi
-
The orders of pre-trial investigation recordsasiakirjatilaukset.pohjois-karjala.ita-suomi@poliisi.fi
-
Tipsvihjeet.ita-suomi@poliisi.fi
-
Joensuu Police Station
Joensuu Police Station Licence services
-
DescriptionThe licence services of the Joensuu police station are located in the court and police building in Pekkala. You can apply for a passport, identity card, and other permits from us. As a rule, we serve by appointment. If you don't make an appointment, be prepared to wait in line. Licence services are closed on public holidays.The licence services are accessed through a security check.
-
Phone Numbers
-
Nationwide police customer service and bookingsMon–Fri 8.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
E-mails-
Driving rightsajo-oikeusasiat.ita-suomi@poliisi.fi
-
Local licence serviceslupahallinto.pohjois-karjala.ita-suomi@poliisi.fi
-
-
- Lotteries and money collections
- Arvauskilpailulupa
- Guessing game notice
- Licences pertaining to certain kinds of game machines and gaming devices
- Non-money lottery licences
- Non-money prize machine licence
- Notification of small-scale fundraising
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Visa extension
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Personal identification
- Temporary passport
- Private security industry licensing
- Appointing a security steward
- Approval as a guard
- Approval as a temporary guard
- Approval of security stewards
- Security officer certification
- Public events
- Notice of a public event
- Public meeting
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Weapon collector authorisation
- Lotteries and money collections
Joensuu Police Station Lost property
-
DescriptionThe lost property of the Joensuu police station is located in the court and police building in Pekkala. At our service point, customers may collect and hand in lost property, make enquiries regarding lost items and pick up lost property purchased at auction. Closed on public holidays.The Police Station is entered through a security check.
-
Phone Numbers
-
LöytötavaratMon–Fri 10.00–12.00
E-mails-
Lost propertyloytotavara.pohjois-karjala@poliisi.fi
-
-
- Lost items
- Lost property
- Lost items
Joensuu Police Station Police matters
-
DescriptionAccess goes through a security check. The police on duty accepts crime reports. We recommend filing crime reports online. You can also get advice and instructions from the police on duty. From 3 August 2026 onwards, applications for temporary protection can be submitted at the Kuopio, Mikkeli and Joensuu police stations twice a week, Mondays and Fridays between 8 am and 3 pm. Customers should make an appointment before they come to the police station. This can be done by email to kv-suojelu.ita-suomi@poliisi.fi. The police on duty can be reached by phone when it is possible due to other work duties.
-
Phone Numbers
-
Police mattersMon–Fri 8.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
-
The orders of pre-trial investigation recordsWed 9.00–12.00
-
Tip lineMon–Fri 8.00–16.15
E-mails-
Communicationsviestinta.ita-suomi@poliisi.fi
-
Crime investigationrikostutkinta.pohjois-karjala.ita-suomi@poliisi.fi
-
Feedbackpalaute.ita-suomi@poliisi.fi
-
Police matterspoliisipaivystys.ita-suomi@poliisi.fi
-
Registrykirjaamo.ita-suomi@poliisi.fi
-
Requests for security servicesvalvontapyynnot.ita-suomi@poliisi.fi
-
The orders of pre-trial investigation recordsasiakirjatilaukset.pohjois-karjala.ita-suomi@poliisi.fi
-
Tipsvihjeet.ita-suomi@poliisi.fi
-
-
- Police front desk and crime reports
- Report of an offence
- Police front desk and crime reports
Joensuu Police Station Presentation of firearms
-
DescriptionThe Joensuu police station's presentation of firearms is located in the court and police building in Pekkala. Presentation and handover of firearms without an appointment. Presentation of firearms is closed on public holidays.There is a separate entrance for the presentation of firearms, located approximately 30 meters before the main entrance.
-
This unit does not provide any services by telephone. You may contact the unit by e-mail.E-mails
-
Local licence serviceslupahallinto.pohjois-karjala.ita-suomi@poliisi.fi
-
-
- Weapons and firearms
- Handing over/retrieving firearms
- Presenting a weapon
- Weapons and firearms
Kuopio Main Police Station
Kuopio Main Police Station Licence services
-
DescriptionKuopio Main Police Station is located near the city center. You can apply for a passport, identity card, and other permits from us. As a rule, we serve by appointment. If you don't make an appointment, be prepared to wait in line. The ticket machine stops issuing queue numbers at 4 PM. Licence services are closed on public holidays.The Main Police Station is entered through a security check.Post addressPO Box 217, 70101 KUOPIOOpening hours
-
Mon-Tue 9-16.15 as well as Wed-Fri 8-16.15.
Use our e-services at asiointi.poliisi.fi/en
-
-
Phone Numbers
-
National police helplineMon–Fri 8.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
E-mails-
Driving rightsajo-oikeusasiat.ita-suomi@poliisi.fi
-
Local licence serviceslupa.ita-suomi@poliisi.fi
-
-
- Lotteries and money collections
- Arvauskilpailulupa
- Guessing game notice
- Licences pertaining to certain kinds of game machines and gaming devices
- Non-money lottery licences
- Non-money prize machine licence
- Notification of small-scale fundraising
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Visa extension
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Personal identification
- Temporary passport
- Private security industry licensing
- Approval as a guard
- Approval as a temporary guard
- Approval of security stewards
- Security officer certification
- Public events
- Notice of a public event
- Public meeting
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Weapon collector authorisation
- Lotteries and money collections
Kuopio Main Police Station Lost property
-
DescriptionKuopio Main Police Station is located near the city center. At our service point, customers may collect and hand in lost property, make enquiries regarding lost items and pick up lost property purchased at auction. Service is provided by queue number. Closed on public holidays.The Main Police Station is entered through a security check.
-
Phone Numbers
-
Lost propertyMon–Fri 9.00–11.00
E-mails-
Lost propertyloytotavara.pohjois-savo@poliisi.fi
-
-
- Lost items
- Lost property
- Lost items
Kuopio Main Police Station Police matters
-
DescriptionThe Main Police Station is entered through a security check. You can take your shift number for the police on duty right after the security check. The police on duty accepts crime reports. We recommend filing crime reports online. You can also get advice and instructions from the police on duty. From 3 August 2026 onwards, applications for temporary protection can be submitted at the Kuopio, Mikkeli and Joensuu police stations twice a week, Mondays and Fridays between 8 am and 3 pm. Customers should make an appointment before they come to the police station. This can be done by email to kv-suojelu.ita-suomi@poliisi.fi. The police on duty can be reached by phone when it is possible due to other work duties.
-
Phone Numbers
-
Police mattersMon–Fri 8.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
-
The orders of pre-trial investigation recordsWed 9.00–12.00
-
Tip lineMon–Fri 8.00–16.00
E-mails-
Communicationsviestinta.ita-suomi@poliisi.fi
-
Crime investigationrikostutkinta.pohjois-savo.ita-suomi@poliisi.fi
-
Feedbackpalaute.ita-suomi@poliisi.fi
-
Police matterspoliisipaivystys.ita-suomi@poliisi.fi
-
Registrykirjaamo.ita-suomi@poliisi.fi
-
Requests for security servicesvalvontapyynnot.ita-suomi@poliisi.fi
-
The orders of pre-trial investigation recordsasiakirjatilaukset.pohjois-savo.ita-suomi@poliisi.fi
-
Tipsvihjeet.ita-suomi@poliisi.fi
-
Kuopio Main Police Station Presentation of firearms
-
DescriptionKuopio Main Police Station is located near the city center. Presentation and handover of firearms without an appointment. Presentation of firearms is closed on public holidays.The entrance to the firearms inspection is at back of the building
-
This unit does not provide any services by telephone. You may contact the unit by e-mail.E-mails
-
Local licence serviceslupa.ita-suomi@poliisi.fi
-
-
- Weapons and firearms
- Handing over/retrieving firearms
- Presenting a weapon
- Weapons and firearms
Lieksa Police Station
Lieksa Police Station Licence services
-
DescriptionLieksa police station's license service is located on Urheilukatu, near the water tower. You can apply for a passport, identity card, and other permits from us. We serve without an appointment. Licence services are closed on public holidays.Opening hours
-
Mon-Tue as well as Thu-Fri 9-12 and 13-15.45.
Exceptions-
5.10.2026–12.10.2026Lupapalvelut on suljettu 5. - 9.10.2026
Use our e-services at asiointi.poliisi.fi/en
-
-
Phone Numbers
-
National police helplineMon–Fri 8.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
E-mails-
Driving rightsajo-oikeusasiat.ita-suomi@poliisi.fi
-
Local licence serviceslieksa.ita-suomi@poliisi.fi
-
-
- Lotteries and money collections
- Arvauskilpailulupa
- Licences pertaining to certain kinds of game machines and gaming devices
- Non-money lottery licences
- Non-money prize machine licence
- Notification of small-scale fundraising
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Visa extension
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Personal identification
- Private security industry licensing
- Appointing a security steward
- Approval as a guard
- Approval as a temporary guard
- Approval of a security inspector
- Approval of security stewards
- Security officer certification
- Security sector business licence
- Public events
- Notice of a public event
- Public meeting
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Firearms belonging to estates of deceased persons
- Handing over/retrieving firearms
- Presenting a weapon
- Weapon collector authorisation
- Lotteries and money collections
Lieksa Police Station Lost property
-
DescriptionLieksa police station's license service is located on Urheilukatu, near the water tower. At our service point, customers may collect and hand in lost property and make enquiries regarding lost items. Service is provided by queue number. Closed on public holidays.Opening hours
-
Mon-Tue as well as Thu-Fri 9-12 and 13-15.45.
Use our e-services at asiointi.poliisi.fi/en
-
-
Phone Numbers
-
Lost propertyMon–Fri 13.00–15.00
E-mails-
Lost propertylieksa.ita-suomi@poliisi.fi
-
-
- Lost items
- Lost property
- Lost items
Lieksa Police Station Police matters
-
DescriptionNo constant police on duty. In Lieksa, the service desk for police matters is open on Mondays of even weeks from 1 pm to 6 pm.Opening hours
-
In even weeks Mon 13-18. On odd weeks closed.
Use our e-services at asiointi.poliisi.fi/en
-
-
Phone Numbers
-
Police mattersMon–Fri 8.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
-
The orders of pre-trial investigation recordsWed 9.00–12.00
-
Tip lineMon–Fri 8.00–16.00
E-mails-
Communicationsviestinta.ita-suomi@poliisi.fi
-
Crime investigationrikostutkinta.pohjois-karjala.ita-suomi@poliisi.fi
-
Feedbackpalaute.ita-suomi@poliisi.fi
-
Police matterspoliisipaivystys.ita-suomi@poliisi.fi
-
Registrykirjaamo.ita-suomi@poliisi.fi
-
Requests for security servicesvalvontapyynnot.ita-suomi@poliisi.fi
-
The orders of pre-trial investigation recordsasiakirjatilaukset.pohjois-karjala.ita-suomi@poliisi.fi
-
Tipsvihjeet.ita-suomi@poliisi.fi
-
Mikkeli Police Station
Mikkeli Police Station Licence services
-
DescriptionMikkeli Police Stations licence services is located in the city center in the Government Office Building. You can apply for a passport, identity card, and other permits from us. As a rule, we serve by appointment. If you don't make an appointment, be prepared to wait in line. Licence services are closed on public holidays.Post addressHallituskatu 4, 50100 MIKKELIOpening hours
-
Mon, Wed-Fri 9-12 as well as Tue 8-12.
Service available by queuing or by appointment. Please book an appointment, at: poliisi.fi/ajanvaraus-fe/en.
Use our e-services at asiointi.poliisi.fi/en
-
-
Phone Numbers
-
Helpline and appointment booking
-
Telephone exchange
E-mails-
Driving rightsajo-oikeusasiat.ita-suomi@poliisi.fi
-
Local licence serviceslupahallinto.etela-savo.ita-suomi@poliisi.fi
-
-
- Lotteries and money collections
- Arvauskilpailulupa
- Guessing game notice
- Licences pertaining to certain kinds of game machines and gaming devices
- Non-money lottery licences
- Non-money prize machine licence
- Notification of small-scale fundraising
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Personal identification
- Temporary passport
- Private security industry licensing
- Appointing a security steward
- Approval as a guard
- Approval as a temporary guard
- Approval of security stewards
- Security officer certification
- Public events
- Notice of a public event
- Public meeting
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Weapon collector authorisation
- Lotteries and money collections
Mikkeli Police Station Lost property
-
DescriptionMikkeli Police Stations licence services is located in the city center in the Government Office Building. At our service point, customers may collect and hand in lost property and make enquiries regarding lost items. Service is provided by queue number. Closed on public holidays.Opening hours
-
Mon, Wed-Fri 9-16.15 as well as Tue 8-16.15.
Use our e-services at asiointi.poliisi.fi/en
-
-
Phone Numbers
-
Lost propertyMon–Fri 9.00–11.00
E-mails-
Lost propertyloytotavara.etela-savo@poliisi.fi
-
-
- Lost items
- Lost property
- Lost items
Mikkeli Police Station Police matters
-
DescriptionThe police on duty accepts crime reports. We recommend filing crime reports online. You can also get advice and instructions from the police on duty. The police on duty can be reached by phone when it is possible due to other work duties. From 3 August 2026 onwards, applications for temporary protection can be submitted at the Kuopio, Mikkeli and Joensuu police stations twice a week, Mondays and Fridays between 8 am and 3 pm. Customers should make an appointment before they come to the police station. This can be done by email to kv-suojelu.ita-suomi@poliisi.fi.
-
Phone Numbers
-
Police mattersMon–Thu 9.00–16.00
-
Telephone exchangeMon–Fri 8.00–16.15
-
The orders of pre-trial investigation recordsWed 9.00–12.00
-
Tip lineMon–Fri 8.00–16.00
E-mails-
Communicationsviestinta.ita-suomi@poliisi.fi
-
Crime investigationrikostutkinta.etela-savo.ita-suomi@poliisi.fi
-
Feedbackpalaute.ita-suomi@poliisi.fi
-
Police matterspoliisipaivystys.ita-suomi@poliisi.fi
-
Registrykirjaamo.ita-suomi@poliisi.fi
-
Requests for security servicesvalvontapyynnot.ita-suomi@poliisi.fi
-
The orders of pre-trial investigation recordsasiakirjatilaukset.etela-savo.ita-suomi@poliisi.fi
-
Tipsvihjeet.ita-suomi@poliisi.fi
-
-
- Police front desk and crime reports
- Report of an offence
- Police front desk and crime reports
Mikkeli Police Station Presentation of firearms
-
DescriptionMikkeli Police Station is located in the city center. Presentation of firearms without an appointment. Closed on public holidays.
-
This unit does not provide any services by telephone. You may contact the unit by e-mail.E-mails
-
Local licence serviceslupahallinto.etela-savo.ita-suomi@poliisi.fi
-
-
- Weapons and firearms
- Presenting a weapon
- Weapons and firearms
Nurmes Police Station
Nurmes Police Station Licence services
-
DescriptionThe licence services of the Nurmes police station are located in the office building on Nurmeksenkatu. You can apply for a passport, identity card, and other permits from us. Licence services are closed on public holidays.Opening hours
-
Mon-Tue as well as Fri 9-12 and 13-15.45.
Exceptions-
30.10.2026–31.10.2026Lupapalvelut on suljettu 30.10.2026
Use our e-services at asiointi.poliisi.fi/en
-
-
Phone Numbers
-
Nationwide police customer service and bookingsMon–Fri 8.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
E-mails-
Driving rightsajo-oikeusasiat.ita-suomi@poliisi.fi
-
Local licence servicesnurmes.ita-suomi@poliisi.fi
-
-
- Lotteries and money collections
- Guessing game notice
- Non-money lottery licences
- Non-money prize machine licence
- Notification of small-scale fundraising
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Visa extension
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Personal identification
- Temporary passport
- Private security industry licensing
- Appointing a security steward
- Approval as a guard
- Approval as a temporary guard
- Approval of a security inspector
- Approval of security stewards
- Security officer certification
- Public events
- Notice of a public event
- Public meeting
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Lotteries and money collections
Nurmes Police Station Lost property
-
DescriptionThe licence services of the Nurmes police station are located in the office building on Nurmeksenkatu. At our service point, customers may collect and hand in lost property and make enquiries regarding lost items. Service is provided by queue number. Closed on public holidays.Opening hours
-
Mon-Tue as well as Fri 9-12 and 13-15.45.
Use our e-services at asiointi.poliisi.fi/en
-
-
Phone Numbers
-
Lost propertyMon–Fri 13.00–15.00
E-mails-
Lost propertynurmes.ita-suomi@poliisi.fi
-
-
- Lost items
- Lost property
- Lost items
Nurmes Police Station Police matters
-
DescriptionNo constant police on duty. In Nurmes, the service desk for police matters is open on Mondays of odd-numbered weeks from 1 pm to 6 pm.Opening hours
-
In even weeks closed. On odd weeks Mon 13-18.
Use our e-services at asiointi.poliisi.fi/en
-
-
Phone Numbers
-
Police mattersMon–Fri 8.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
-
The orders of pre-trial investigation recordsWed 9.00–12.00
-
Tip lineMon–Fri 8.00–16.00
E-mails-
Communicationsviestinta.ita-suomi@poliisi.fi
-
Crime investigationrikostutkinta.pohjois-karjala.ita-suomi@poliisi.fi
-
Feedbackpalaute.ita-suomi@poliisi.fi
-
Police matterspoliisipaivystys.ita-suomi@poliisi.fi
-
Registrykirjaamo.ita-suomi@poliisi.fi
-
Requests for security servicesvalvontapyynnot.ita-suomi@poliisi.fi
-
The orders of pre-trial investigation recordsasiakirjatilaukset.pohjois-karjala.ita-suomi@poliisi.fi
-
Tipsvihjeet.ita-suomi@poliisi.fi
-
Nurmes Police Station Presentation of firearms
-
DescriptionNurmes police station is located in the office building on Nurmeksenkatu. Presentation and handover of firearms without an appointment. Presentation of firearms is closed on public holidays.The entrance is located in the backyard, to the left of the garages.Opening hours
-
In even weeks no customer service. On odd weeks Tue 12-14.30.
Use our e-services at asiointi.poliisi.fi/en
-
-
This unit does not provide any services by telephone. You may contact the unit by e-mail.E-mails
-
Local licence servicesnurmes.ita-suomi@poliisi.fi
-
-
- Weapons and firearms
- Handing over/retrieving firearms
- Presenting a weapon
- Weapons and firearms
Pieksämäki Police Station
Pieksämäki Police Station Licence services
-
DescriptionThe licence services of the Pieksämäki police station are located on Savontie. You can apply for a passport, identity card, and other permits from us. Licence services are closed on public holidays.Opening hours
-
Mon-Tue 9-12 and 13-16 as well as Fri 9-12.
Use our e-services at asiointi.poliisi.fi/en
-
-
Phone Numbers
-
Nationwide police customer service and bookings
-
Telephone exchangeMon–Fri 8.00–16.15
E-mails-
Driving rightsajo-oikeusasiat.ita-suomi@poliisi.fi
-
Local licence serviceslupahallinto.etela-savo.ita-suomi@poliisi.fi
-
-
- Lost documents
- Reports of missing documents
- Lotteries and money collections
- Arvauskilpailulupa
- Guessing game notice
- Licences pertaining to certain kinds of game machines and gaming devices
- Non-money lottery licences
- Non-money prize machine licence
- Notification of small-scale fundraising
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Visa extension
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Personal identification
- Private security industry licensing
- Approval as a guard
- Approval as a temporary guard
- Approval of a security inspector
- Approval of security stewards
- Security officer certification
- Public events
- Notice of a public event
- Public meeting
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Firearms belonging to estates of deceased persons
- Weapon collector authorisation
- Lost documents
Pieksämäki Police Station Lost property
-
DescriptionThe Pieksämäki police station is located on Savontie. At our service point, customers may collect and hand in lost property and make enquiries regarding lost items. Service is provided by queue number. Closed on public holidays.Opening hours
-
Mon-Tue 9-12 and 13-16 as well as Fri 9-12.
Use our e-services at asiointi.poliisi.fi/en
-
-
Phone Numbers
-
Lost propertyMon–Tue 13.00–15.00, Fri 13.00–15.00
E-mails-
Lost propertyloytotavara.etela-savo@poliisi.fi
-
-
- Lost items
- Lost property
- Lost items
Pieksämäki Police Station Police matters
-
DescriptionThe police on duty accepts crime reports. We recommend filing crime reports online. You can also get advice and instructions from the police on duty. The police on duty can be reached by phone when it is possible due to other work duties.
-
Phone Numbers
-
Police mattersMon–Thu 9.00–16.00
-
Telephone exchangeMon–Fri 8.00–16.15
-
The orders of pre-trial investigation recordsWed 9.00–12.00
-
The orders of pre-trial investigation recordsWed 9.00–12.00
-
Tip lineMon–Fri 8.00–16.00
E-mails-
Communicationsviestinta.ita-suomi@poliisi.fi
-
Crime investigationrikostutkinta.etela-savo.ita-suomi@poliisi.fi
-
Feedbackpalaute.ita-suomi@poliisi.fi
-
Police matterspoliisipaivystys.ita-suomi@poliisi.fi
-
Registrykirjaamo.ita-suomi@poliisi.fi
-
Requests for security servicesvalvontapyynnot.ita-suomi@poliisi.fi
-
The orders of pre-trial investigation recordsasiakirjatilaukset.etela-savo.ita-suomi@poliisi.fi
-
Tipsvihjeet.ita-suomi@poliisi.fi
-
Savonlinna Police Station
Savonlinna Police Station Licence services
-
DescriptionThe Savonlinna police station is located near Olavinlinna Castle. You can apply for a passport, identity card, and other permits from us. As a rule, we serve by appointment. Licence services are closed on public holidays.
-
Phone Numbers
-
National police helpline
-
Telephone exchange
E-mails-
Local licence serviceslupahallinto.etela-savo.ita-suomi@poliisi.fi
-
-
- Lotteries and money collections
- Arvauskilpailulupa
- Guessing game notice
- Licences pertaining to certain kinds of game machines and gaming devices
- Non-money lottery licences
- Non-money prize machine licence
- Notification of small-scale fundraising
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Visa extension
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Personal identification
- Temporary passport
- Private security industry licensing
- Appointing a security steward
- Approval as a guard
- Approval as a temporary guard
- Approval of security stewards
- Security officer certification
- Public events
- Notice of a public event
- Public meeting
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Weapon collector authorisation
- Lotteries and money collections
Savonlinna Police Station Lost property
-
DescriptionThe Savonlinna police station is located near Olavinlinna Castle. At our service point, customers may collect and hand in lost property and make enquiries regarding lost items. Service is provided by queue number. Closed on public holidays.
-
Phone Numbers
-
Lost propertyMon–Fri 13.00–15.00
E-mails-
Lost propertyloytotavara.etela-savo@poliisi.fi
-
-
- Lost items
- Lost property
- Lost items
Savonlinna Police Station Police matters
-
DescriptionThe police on duty accepts crime reports. We recommend filing crime reports online. You can also get advice and instructions from the police on duty. The police on duty can be reached by phone when it is possible due to other work duties.
-
Phone Numbers
-
Police mattersMon–Thu 9.00–16.00
-
Telephone exchangeMon–Fri 8.00–16.00
-
The orders of pre-trial investigation recordsWed 9.00–12.00
-
Tip lineMon–Fri 8.00–16.15
E-mails-
Communicationsviestinta.ita-suomi@poliisi.fi
-
Crime investigationrikostutkinta.etela-savo.ita-suomi@poliisi.fi
-
Feedbackpalaute.ita-suomi@poliisi.fi
-
Police matterspoliisipaivystys.ita-suomi@poliisi.fi
-
Registrykirjaamo.ita-suomi@poliisi.fi
-
Requests for security servicesvalvontapyynnot.ita-suomi@poliisi.fi
-
The orders of pre-trial investigation recordsasiakirjatilaukset.etela-savo.ita-suomi@poliisi.fi
-
Tipsvihjeet.ita-suomi@poliisi.fi
-
-
- Police front desk and crime reports
- Report of an offence
- Police front desk and crime reports
Savonlinna Police Station Presentation of firearms
-
DescriptionThe Savonlinna police station is located near Olavinlinna Castle. Presentation of firearms without an appointment. Presentation of firearms is closed on public holidays.The entrance to the firearms inspection is located in the courtyard, on the opposite side from the main entrance.Opening hours
-
In even weeks Wed 10-12. On odd weeks no customer service.
Use our e-services at asiointi.poliisi.fi/en
-
-
This unit does not provide any services by telephone. You may contact the unit by e-mail.E-mails
-
Local licence serviceslupahallinto.etela-savo.ita-suomi@poliisi.fi
-
-
- Weapons and firearms
- Presenting a weapon
- Weapons and firearms
Varkaus Police Station
Varkaus Police Station Licence services
-
DescriptionThe licence services of the Varkaus police station is located near the city center. You can apply for a passport, identity card, and other permits from us. As a rule, we serve by appointment. If you don't make an appointment, be prepared to wait in line. Licence services are closed on public holidays.The license services are located on the 2nd floor.Opening hours
-
Opening hours until 11.10.2026Tue as well as Thu 9-12 and 13-15.
-
Opening hours as of 12.10.2026Business by appointment only
Please book an appointment, at: poliisi.fi/appointments
Exceptions-
11.9.2026–30.10.2026Väliaikaisen passin tilaaminen ei ole tällä hetkellä mahdollista.
-
24.9.2026–18.10.2026In week 42, we will exceptionally only be serving by appointment and will return to normal opening hours in week 43.
Use our e-services at asiointi.poliisi.fi/en
-
-
Phone Numbers
-
Nationwide police customer service and bookingsMon–Fri 8.00–16.15
E-mails-
Driving rightsajo-oikeusasiat.ita-suomi@poliisi.fi
-
Local licence serviceslupa.ita-suomi@poliisi.fi
-
-
- Lotteries and money collections
- Arvauskilpailulupa
- Guessing game notice
- Licences pertaining to certain kinds of game machines and gaming devices
- Non-money lottery licences
- Non-money prize machine licence
- Notification of small-scale fundraising
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Visa extension
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Personal identification
- Temporary passport
- Private security industry licensing
- Appointing a security steward
- Approval as a guard
- Approval as a temporary guard
- Approval of security stewards
- Security officer certification
- Public events
- Public meeting
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Weapon collector authorisation
- Lotteries and money collections
Varkaus Police Station Lost property
-
DescriptionVarkaus Police Station is located near the city center. At our service point, customers may collect and hand in lost property, make enquiries regarding lost items and pick up lost property purchased at auction. Service is provided by queue number. Closed on public holidays.Lost property office is located on the 2nd floor of the police station.
-
Phone Numbers
-
Lost propertyMon–Tue 13.00–15.00, Thu–Fri 13.00–15.00
E-mails-
Lost propertyloytotavara.pohjois-savo@poliisi.fi
-
-
- Lost items
- Lost property
- Lost items
Varkaus Police Station Police matters
-
DescriptionThe police on duty accepts crime reports. We recommend filing crime reports online. You can also get advice and instructions from the police on duty.
-
Phone Numbers
-
Police mattersMon–Thu 9.00–16.00
-
Telephone exchangeMon–Fri 8.00–16.15
-
The orders of pre-trial investigation recordsWed 9.00–12.00
-
The orders of pre-trial investigation recordsWed 9.00–12.00
-
Tip lineMon–Fri 8.00–16.00
E-mails-
Communicationsviestinta.ita-suomi@poliisi.fi
-
Crime investigationrikostutkinta.etela-savo.ita-suomi@poliisi.fi
-
Feedbackpalaute.ita-suomi@poliisi.fi
-
Police matterspoliisipaivystys.ita-suomi@poliisi.fi
-
Registrykirjaamo.ita-suomi@poliisi.fi
-
Requests for security servicesvalvontapyynnot.ita-suomi@poliisi.fi
-
The orders of pre-trial investigation recordsasiakirjatilaukset.etela-savo.ita-suomi@poliisi.fi
-
Tipsvihjeet.ita-suomi@poliisi.fi
-
Varkaus Police Station Presentation of firearms
-
DescriptionVarkaus Police Station is located in the city center. We serve without an appointment. Presentation of firearms is closed on public holidays.Firearms inspection in the police station courtyard. Enter from from Pirnankatu via staff parking and the ramp. Customer parking on Sandvikeninkatu.Opening hours
-
In even weeks Tue 10-13. On odd weeks closed.
Use our e-services at asiointi.poliisi.fi/en
-
-
This unit does not provide any services by telephone. You may contact the unit by e-mail.E-mails
-
Local licence serviceslupa.ita-suomi@poliisi.fi
-
-
- Weapons and firearms
- Handing over/retrieving firearms
- Presenting a weapon
- Weapons and firearms