Police request to those applying for asylum and temporary protection in the area of the Eastern Finland Police Department, and to the persons assisting them: please contact the Police by email: Police contact details for the registration of those applying for residence permit on the basis of need for temporary protection and for asylum seekers

Eastern Finland Police Department, units and services

We provide police services the regions of Southern Savo, Northern Karelia and Northern Savo. Our area of operation extends to Ilomantsi in the east and from Mäntyharju in the south to Vieremä in the north. There are about 539,000 inhabitants in the area. For more information on our services and opening hours, see the details of individual police stations.

  • In emergencies, always dial 112.

    Prefer online services.

    Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report. Book an appointment beforehand, if possible.

    The police department that handles your case gives responses to pending cases. You can order pre-trial investigation reports and inquiries about unfinished investigationsrecords and copies from the police department or police station. Please do not come to the duty desk at the police station or to permit services with weapons, ammunition or explosives. In matters related to the inspection and handover of weapons, please read the instructions for arrival at the police station or permit services on the website of the relevant office.

    If you wish, you can send a message to the police via the Police Secure Mail service. Learn more about the use of Police Secure Mail at poliisi.fi/en/secure-mail.

    Police helpline

    The police helpline gives advice on non-urgent matters regarding licences, appointment bookings, e-services and traffic surveillance.

    Price of service

    The cost for a call to the Police is

    • the local network charge (pvm) if you call using a landline number
    • cellular phone charge (mpm) if you use a mobile phone
    • international call charge if you call from abroad.

    You will pay for the call in line with your operator tariff. Waiting time is also paid for.

Iisalmi Police Station

  • Phone Numbers
    E-mails
    • Lost documents
      • Reports of missing documents
    • Lost items
      • Lost property
    • Lotteries and money collections
      • Arpajaislupa
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
      • Visa extension
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
      • Personal identification
    • Police front desk and crime reports
      • Report of an offence
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Monitoring the health of driving licence holders
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
      • Firearms belonging to estates of deceased persons
      • Handing over/retrieving firearms
      • Presenting a weapon
      • Weapon collector authorisation
  • This unit does not provide any services by telephone or e-mail.

Ilomantsi Police Station

  • Description
    The licensing service at the Ilomants police station is located in the so-called security house on Vepsänmäentie. You can apply for a passport, identity card and other permits from us, only a temporary identity card and passport cannot be made. We also handle issues related to weapons licenses. The nearest gun inspection is in Joensuu.
    Street address
    Vepsänmäentie 4, 82900 ILOMANTSI
    Show map
    Opening hours
    • Opening hours until 31.5.2026
      Every month's first Thu 9.00-10.00.
    Exceptions
    • 7.5.2025–30.9.2026

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    E-mails
    • Lost documents
      • Reports of missing documents
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Notice of a public event
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
  • This unit does not provide any services by telephone or e-mail.

Joensuu Police Station

  • Phone Numbers
    E-mails
    • Lost documents
      • Reports of missing documents
    • Lost items
      • Lost property
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
      • Visa extension
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
      • Personal identification
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
      • Firearms belonging to estates of deceased persons
      • Handing over/retrieving firearms
      • Presenting a weapon
      • Weapon collector authorisation
  • This unit does not provide any services by telephone or e-mail.

Juankoski Police Station

  • Description
    Juankoski licence services are located in the center of Juankoski in the State Office building. You can apply for a passport, identity card, and other permits from us. We take care of matters related to firearm licenses. Service mainly by appointment.
    Street address
    Juankoskentie 13, 73500 JUANKOSKI
    Show map
    Opening hours
    • Opening hours until 31.5.2026
      Every month's first Wed 9.00-10.00.
      Without an appointment from 9-10. By appointment from 10-12 and 13.15.
    Exceptions
    • 1.6.2026–31.8.2026
      Office is closed 1.6.2026 - 31.8.2026

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    E-mails
    • Lotteries and money collections
      • Arvauskilpailulupa
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
  • This unit does not provide any services by telephone or e-mail.

Juva police station

Kitee Police Station

  • Description
    Kitee Police Station's permit services are located in the State Office building, on the first floor. You can apply for a passport, identity card, and other permits from us. We take care of matters related to firearm licenses. The nearest gun inspection is in Joensuu.
    Street address
    Hovintie 3, 82500 KITEE
    Show map
    Opening hours
    • Opening hours until 31.5.2026
      Wed 9-12.
    Exceptions
    • 5.9.2025–30.8.2026

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    E-mails
    • Lost documents
      • Reports of missing documents
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Notice of a public event
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
  • Description
    Kitee löytötavarat.
    Street address
    Hovintie 3, 82500 KITEE
    Show map
    Opening hours

    Use our e-services at asiointi.poliisi.fi/en

  • This unit does not provide any services by telephone or e-mail.

Kuopio Main Police Station

  • Phone Numbers
    E-mails
    • Lost documents
      • Reports of missing documents
    • Lost items
      • Lost property
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Guessing game notice
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
      • Visa extension
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
      • Personal identification
      • Temporary passport
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Notice of a public event
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
      • Firearms belonging to estates of deceased persons
      • Handing over/retrieving firearms
      • Presenting a weapon
      • Weapon collector authorisation
  • This unit does not provide any services by telephone. You may contact the unit by e-mail.
    E-mails
    • Weapons and firearms
      • Handing over/retrieving firearms
      • Presenting a weapon

Lieksa Police Station

  • Description
    Lieksa police station's permit service is located on Urheilukatu, near the water tower. You can apply for a passport, identity card, and other permits from us. We handle lost property and take care of matters related to firearm licenses. The nearest gun inspection place is at the Nurmes police station. We serve without an appointment.
    Street address
    Urheilukatu 3 A, 81700 LIEKSA
    Show map
    Opening hours
    • Mon-Tue as well as Thu-Fri 9-12 and 13-15.45.
    Exceptions
    • 8.6.2026–1.8.2026

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    This unit does not provide any services by e-mail. You may contact the unit by phone.
    • Lost documents
      • Reports of missing documents
    • Lost items
      • Lost property
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
      • Visa extension
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
      • Personal identification
    • Police front desk and crime reports
      • Report of an offence
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
      • Security sector business licence
    • Public events
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
      • Firearms belonging to estates of deceased persons
      • Handing over/retrieving firearms
      • Presenting a weapon
      • Weapon collector authorisation
  • Phone Numbers
    This unit does not provide any services by e-mail. You may contact the unit by phone.

Mikkeli Police Station

  • Phone Numbers
    E-mails
    • Lost documents
      • Reports of missing documents
    • Lost items
      • Lost property
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
      • Visa extension
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
      • Personal identification
      • Temporary passport
    • Police front desk and crime reports
      • Report of an offence
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Monitoring the health of driving licence holders
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
      • Firearms belonging to estates of deceased persons
      • Handing over/retrieving firearms
      • Presenting a weapon
      • Weapon collector authorisation
  • This unit does not provide any services by telephone or e-mail.
  • This unit does not provide any services by telephone or e-mail.

Nurmes Police Station

  • Description
    The licence services of the Nurmes police station are located in the office building on Nurmeksenkatu. You can apply for a passport, identity card, and other permits from us. We handle lost property and take care of matters related to firearm licenses. We serve without an appointment.
    Street address
    Nurmeksenkatu 25, 75500 NURMES
    Show map
    Opening hours
    • Mon-Tue as well as Fri 9-12 and 13-15.45.
    Exceptions
    • 22.6.2026–5.7.2026

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    This unit does not provide any services by e-mail. You may contact the unit by phone.
    • Other permits and notifications
      • Notice of a firework display
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Notice of a public event
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
  • Description
    Nurmes löytötavarat
    Street address
    Nurmeksenkatu 25, 75500 NURMES
    Show map
    Opening hours
    • Mon-Wed as well as Fri 9-12 and 13-15.45.

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    This unit does not provide any services by e-mail. You may contact the unit by phone.
  • This unit does not provide any services by telephone or e-mail.

Outokumpu Police Station

  • Description
    The licewnce services of the Outokumpu police station are located in the office building in the center. We mainly serve by appointment only. You can apply for a passport, identity card and other permits from us, only a temporary identity card and passport cannot be made. We also handle issues related to weapons licenses. The nearest gun inspection is in Joensuu.
    Street address
    Kuusjärventie 3 A, 83500 OUTOKUMPU
    Show map
    Opening hours
    • Opening hours until 24.5.2026
      In even weeks no customer service. On odd weeks Tue 9-11.
    Exceptions
    • 4.6.2025–30.9.2026

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    E-mails
    • Lost documents
      • Reports of missing documents
    • Lost items
      • Lost property
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
      • Visa extension
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
      • Personal identification
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
      • Firearms belonging to estates of deceased persons
      • Handing over/retrieving firearms
      • Presenting a weapon
      • Weapon collector authorisation
  • This unit does not provide any services by telephone or e-mail.

Pieksämäki Police Station

  • Phone Numbers
    E-mails
    • Lost documents
      • Reports of missing documents
    • Lost items
      • Lost property
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
      • Personal identification
    • Police front desk and crime reports
      • Report of an offence
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
      • Firearms belonging to estates of deceased persons
      • Weapon collector authorisation
  • This unit does not provide any services by telephone or e-mail.

Savonlinna Police Station

  • Description
    The Savonlinna police station is located near Olavinlinna Castle. You can apply for a passport, identity card, and other permits from us. We handle lost property and take care of matters related to firearm licenses. Customers who have booked an appointment are called by name without separate registration. The shift number machine closes at 12 p.m.
    Street address
    Tottinkatu 9, 57130 SAVONLINNA
    Show map
    Opening hours
    • Mon-Wed as well as Fri 9-12.
    Exceptions
    • 10.4.2026–24.4.2026
      Licence services are closed 24.4.2026

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    E-mails
    • Lost documents
      • Reports of missing documents
    • Lost items
      • Lost property
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
      • Visa extension
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
      • Personal identification
    • Police front desk and crime reports
      • Report of an offence
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Monitoring the health of driving licence holders
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
      • Firearms belonging to estates of deceased persons
      • Handing over/retrieving firearms
      • Presenting a weapon
      • Weapon collector authorisation
  • This unit does not provide any services by telephone or e-mail.
  • This unit does not provide any services by telephone or e-mail.

Suonenjoki Police Station

  • Description
    Suonenjoki police station's licence services are located on Herralantie. You can apply for a passport, identity card, and other permits from us. We handle lost property and take care of matters related to firearm licenses. We mainly serve by appointment. The nearest weapons inspection points are at Mikkeli and Varkaus police stations.
    Street address
    Herralantie 1 C, 77600 SUONENJOKI
    Show map
    Opening hours
    • In even weeks Wed 9-12 and 13-15. On odd weeks no customer service.
    Exceptions
    • 1.9.2025–31.5.2026

    Use our e-services at asiointi.poliisi.fi/en

  • Phone Numbers
    E-mails
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Notice of a public event
      • Public meeting
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
  • This unit does not provide any services by telephone or e-mail.

Varkaus Police Station

  • Phone Numbers
    • Nationwide police customer service and bookings
      +358 295 419800
      Mon–Fri 8.00–16.15
    E-mails
    • Lost documents
      • Reports of missing documents
    • Lost items
      • Lost property
    • Lotteries and money collections
      • Arvauskilpailulupa
      • Guessing game notice
      • Licences pertaining to certain kinds of game machines and gaming devices
      • Non-money lottery licences
      • Non-money prize machine licence
      • Notification of small-scale fundraising
    • Other permits and notifications
      • Notice of a firework display
      • Rock blasting notice
      • Visa extension
    • Passport and id-card
      • Foreigner’s identity card
      • Identity card
      • Passport application
      • Personal identification
    • Police front desk and crime reports
      • Report of an offence
    • Private security industry licensing
      • Approval as a guard
      • Approval as a temporary guard
      • Approval of a security inspector
      • Approval of security stewards
      • Security officer certification
    • Public events
      • Public meeting
      • Yleisötilaisuusasiat
    • Right to drive
      • Alcohol interlock-controlled driving rights
      • Reinstating the right to drive
      • Special conditions and downgrading of driving licences
    • Weapons and firearms
      • European Firearms Pass (EFP)
      • Firearm permit
      • Firearms belonging to estates of deceased persons
      • Handing over/retrieving firearms
      • Presenting a weapon
      • Weapon collector authorisation
  • Phone Numbers
    • Lost property
      0295 415 275
      Mon–Tue 13.00–15.00, Thu–Fri 13.00–15.00
    This unit does not provide any services by e-mail. You may contact the unit by phone.
  • This unit does not provide any services by telephone. You may contact the unit by e-mail.
    E-mails
    • Weapons and firearms
      • Handing over/retrieving firearms
      • Presenting a weapon