Police request to those applying for asylum and temporary protection in the area of the Eastern Finland Police Department, and to the persons assisting them: please contact the Police by email: Police contact details for the registration of those applying for residence permit on the basis of need for temporary protection and for asylum seekers
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In emergencies, always dial 112.
Prefer online services.
Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report. Book an appointment beforehand, if possible.
The police department that handles your case gives responses to pending cases. You can order pre-trial investigation reports and inquiries about unfinished investigationsrecords and copies from the police department or police station. Please do not come to the duty desk at the police station or to permit services with weapons, ammunition or explosives. In matters related to the inspection and handover of weapons, please read the instructions for arrival at the police station or permit services on the website of the relevant office.
If you wish, you can send a message to the police via the Police Secure Mail service. Learn more about the use of Police Secure Mail at poliisi.fi/en/secure-mail.
Police helpline
The police helpline gives advice on non-urgent matters regarding licences, appointment bookings, e-services and traffic surveillance.
Price of service
The cost for a call to the Police is
- the local network charge (pvm) if you call using a landline number
- cellular phone charge (mpm) if you use a mobile phone
- international call charge if you call from abroad.
You will pay for the call in line with your operator tariff. Waiting time is also paid for.
Iisalmi Police Station
Licence services
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DescriptionYou can apply for a passport, identity card, and other permits from us. We handle lost property and take care of matters related to firearm licenses.
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Phone Numbers
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Lost propertyMon–Fri 13.00–15.00
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National police helplineMon–Fri 8.00–16.15
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Telephone exchangeMon–Fri 8.00–16.15
E-mails-
Ajokieltoasiatajo-oikeusasiat.ita-suomi@poliisi.fi
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Lupapalveluiisalmi.ita-suomi@poliisi.fi
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- Lost documents
- Reports of missing documents
- Lost items
- Lost property
- Lotteries and money collections
- Arpajaislupa
- Arvauskilpailulupa
- Licences pertaining to certain kinds of game machines and gaming devices
- Non-money lottery licences
- Non-money prize machine licence
- Notification of small-scale fundraising
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Visa extension
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Personal identification
- Police front desk and crime reports
- Report of an offence
- Private security industry licensing
- Approval as a guard
- Approval as a temporary guard
- Approval of a security inspector
- Approval of security stewards
- Security officer certification
- Public events
- Public meeting
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Monitoring the health of driving licence holders
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Firearms belonging to estates of deceased persons
- Handing over/retrieving firearms
- Presenting a weapon
- Weapon collector authorisation
- Lost documents
Lost property
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Opening hours
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Opening hours until 22.3.2026Mon-Fri 8-16.
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Opening hours as of 23.3.2026Mon-Wed as well as Fri 9-12.
Use our e-services at asiointi.poliisi.fi/en
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Phone Numbers
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Lost propertyMon–Fri 13.00–15.00
E-mails -
Police matters
-
DescriptionThe police on duty accepts crime reports. We recommend filing crime reports online. You can also get advice and instructions from the police on duty. The police on duty can be reached by phone when it is possible due to other work duties.
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Phone Numbers
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Crime reports, local helpline
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Police matters
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Telephone exchange
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The orders of pre-trial investigation records
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Tip line
E-mails-
Communicationsviestinta.ita-suomi@poliisi.fi
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Crime investigationrikostutkinta.pohjois-savo.ita-suomi@poliisi.fi
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Feedbackpalaute.ita-suomi@poliisi.fi
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Police matterspoliisipaivystys.ita-suomi@poliisi.fi
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Registrykirjaamo.ita-suomi@poliisi.fi
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Requests for security servicesvalvontapyynnot.ita-suomi@poliisi.fi
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The orders of pre-trial investigation recordsasiakirjatilaukset.pohjois-savo.ita-suomi@poliisi.fi
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Tipsvihjeet.ita-suomi@poliisi.fi
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Presentation of firearms
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DescriptionPresentation of firearms without an appointment. There's a entrance to the firearms inspection through the main door.Opening hours
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Opening hours until 22.3.2026Wed 10-16.
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Opening hours as of 23.3.2026Wed 13-16.
Exceptions-
13.3.2025–31.12.2026Asetarkastus Iisalmessa ajalla 1.5. – 31.10. keskiviikkoisin klo 10 – 12 ja 13 – 16. Ajalla 1.11. – 30.4. keskiviikkoisin klo 13 – 16.
Use our e-services at asiointi.poliisi.fi/en
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This unit does not provide any services by telephone or e-mail.
Ilomantsi Police Station
Licence services
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DescriptionThe licensing service at the Ilomants police station is located in the so-called security house on Vepsänmäentie. You can apply for a passport, identity card and other permits from us, only a temporary identity card and passport cannot be made. We also handle issues related to weapons licenses. The nearest gun inspection is in Joensuu.Opening hours
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Every month's first Thu 9.00-10.00.
Exceptions-
7.5.2025–8.5.2026Palvelemme joka kuukauden ensimmäisenä torstaina. Asiointi vain ajanvarauksella. Seuraavat palvelupäivät ovat 5.3., 2.4. ja 7.5.2026.
Use our e-services at asiointi.poliisi.fi/en
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Phone Numbers
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Lost propertyMon–Fri 10.00–12.00
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Nationwide police customer service and bookingsMon–Fri 8.00–16.15
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VaihdeMon–Fri 8.00–16.15
E-mails-
Lupapalvelun sähköpostiosoitelupahallinto.pohjois-karjala.ita-suomi@poliisi.fi
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- Lost documents
- Reports of missing documents
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Private security industry licensing
- Approval as a guard
- Approval as a temporary guard
- Approval of security stewards
- Security officer certification
- Public events
- Notice of a public event
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Lost documents
Lost property
-
-
This unit does not provide any services by telephone or e-mail.
Police matters
-
DescriptionNo police on duty. The nearest police on duty is at the Joensuu police station.Opening hours
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No customer service
No in-person service is available at this location.
Exceptions-
9.1.2023–31.12.2026No police matters
Use our e-services at asiointi.poliisi.fi/en
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Phone Numbers
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Police matters
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Police matters, Joensuu
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Telephone exchange
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The orders of pre-trial investigation records
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Tip line
E-mails-
Communicationsviestinta.ita-suomi@poliisi.fi
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Crime investigationrikostutkinta.pohjois-karjala.ita-suomi@poliisi.fi
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Feedbackpalaute.ita-suomi@poliisi.fi
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Local licence serviceslupahallinto.pohjois-karjala.ita-suomi@poliisi.fi
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Police matterspoliisipaivystys.ita-suomi@poliisi.fi
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Registrykirjaamo.ita-suomi@poliisi.fi
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Requests for security servicesvalvontapyynnot.ita-suomi@poliisi.fi
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The orders of pre-trial investigation recordsasiakirjatilaukset.pohjois-karjala.ita-suomi@poliisi.fi
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Tipsvihjeet.ita-suomi@poliisi.fi
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Joensuu Police Station
Licence services
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DescriptionThe licence services of the Joensuu police station are located in the court and police building in Pekkala. You can apply for a passport, identity card, and other permits from us. We handle lost property and take care of matters related to firearm licenses. We mainly serve by appointment. The licence services are accessed through a security check. The licence services are served by appointment from 8 a.m. and by shift number from 9 a.m. Those who have booked an appointment are called by name from the waiting area without separate registration. The shift number machine works from 8 a.m. to 12 p.m. There is a separate entrance to the weapons inspection about 30 meters before the main entrance. The weapon inspection is open on Thursdays and you cannot make an appointment there. Found goods/info is open for visiting customers from 9 am to 12 pm and from 1 pm to 4 pm. Phone hours are 10 am to 12 pm.
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Phone Numbers
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Lost propertyMon–Fri 10.00–12.00
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Nationwide police customer service and bookingsMon–Fri 8.00–16.15
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Telephone exchangeMon–Fri 8.00–16.15
E-mails -
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- Lost documents
- Reports of missing documents
- Lost items
- Lost property
- Lotteries and money collections
- Arvauskilpailulupa
- Licences pertaining to certain kinds of game machines and gaming devices
- Non-money lottery licences
- Non-money prize machine licence
- Notification of small-scale fundraising
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Visa extension
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Personal identification
- Private security industry licensing
- Approval as a guard
- Approval as a temporary guard
- Approval of a security inspector
- Approval of security stewards
- Security officer certification
- Public events
- Public meeting
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Firearms belonging to estates of deceased persons
- Handing over/retrieving firearms
- Presenting a weapon
- Weapon collector authorisation
- Lost documents
Lost property
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Opening hours
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Opening hours until 22.3.2026Mon-Fri 8-16.
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Opening hours as of 23.3.2026Mon-Fri 9-12 and 13-16.Ei ajanvarausmahdollisuutta.
Use our e-services at asiointi.poliisi.fi/en
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This unit does not provide any services by telephone or e-mail.
Police matters
-
DescriptionAccess goes through a security check. The police on duty accepts crime reports. We recommend filing crime reports online. You can also get advice and instructions from the police on duty. From 1 September to 31 May 2025, applications for temporary protection will be accepted on Mondays from 8am to 3pm. Customers should make an appointment before they come to the police station. This can be done by email to kv-suojelu.ita-suomi@poliisi.fi. The police on duty can be reached by phone when it is possible due to other work duties.
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Phone Numbers
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Police mattersMon–Fri 8.00–16.15
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Police mattersMon–Fri 8.00–16.15
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Telephone exchangeMon–Fri 8.00–16.15
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The orders of pre-trial investigation recordsWed 9.00–15.00
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Tip lineMon–Fri 8.00–16.15
E-mails-
Communicationsviestinta.ita-suomi@poliisi.fi
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Crime investigationrikostutkinta.pohjois-karjala.ita-suomi@poliisi.fi
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Feedbackpalaute.ita-suomi@poliisi.fi
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Police matterspoliisipaivystys.ita-suomi@poliisi.fi
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Registrykirjaamo.ita-suomi@poliisi.fi
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Requests for security servicesvalvontapyynnot.ita-suomi@poliisi.fi
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The orders of pre-trial investigation recordsasiakirjatilaukset.pohjois-karjala.ita-suomi@poliisi.fi
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Tipsvihjeet.ita-suomi@poliisi.fi
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-
- Police front desk and crime reports
- Report of an offence
- Police front desk and crime reports
Presentation of firearms
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DescriptionPresentation and handover of firearms without an appointment.
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This unit does not provide any services by telephone or e-mail.
Juankoski Police Station
Licence services
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DescriptionJuankoski licence services are located in the center of Juankoski in the State Office building. You can apply for a passport, identity card, and other permits from us. We take care of matters related to firearm licenses. Service mainly by appointment.
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Phone Numbers
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Nationwide police customer service and bookingsMon–Fri 8.00–16.15
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Telephone exchange
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Tip line
E-mails-
Licence services e-maillupa.ita-suomi@poliisi.fi
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- Lotteries and money collections
- Arvauskilpailulupa
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Private security industry licensing
- Approval as a guard
- Approval as a temporary guard
- Approval of security stewards
- Security officer certification
- Public events
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Lotteries and money collections
Lost property
-
-
This unit does not provide any services by telephone or e-mail.
Police matters
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DescriptionJuankoski police station is located in the center of Juankoski in the State Office building. At the police station is the reception of crime reports, advice and guidance on police matters, and reception of lost property. At the Juankoski police station, criminal cases are handled according to separately agreed times. We recommend filing crime reports online.
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Phone Numbers
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Police mattersWed 9.00–16.00
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Police matters, JuankoskiWed 9.00–16.00
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The orders of pre-trial investigation recordsWed 8.00–16.00
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Tip lineMon–Fri 8.00–16.00
E-mails-
Communicationsviestinta.ita-suomi@poliisi.fi
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Crime investigationrikostutkinta.pohjois-savo.ita-suomi@poliisi.fi
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Feedbackpalaute.ita-suomi@poliisi.fi
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Police matterspoliisipaivystys.ita-suomi@poliisi.fi
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Registrykirjaamo.ita-suomi@poliisi.fi
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Requests for security servicesvalvontapyynnot.ita-suomi@poliisi.fi
-
The orders of pre-trial investigation recordsasiakirjatilaukset.pohjois-savo.ita-suomi@poliisi.fi
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Tipsvihjeet.ita-suomi@poliisi.fi
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Juva police station
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DescriptionThere is no police customer service at the Juva police station. The nearest police station is in Mikkeli.
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Phone Numbers
-
Itä-Suomen poliisilaitoksen vaihde
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Police matters
-
Tip line
E-mails-
Communicationsviestinta.ita-suomi@poliisi.fi
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Crime investigationrikostutkinta.etela-savo.ita-suomi@poliisi.fi
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Feedbackpalaute.ita-suomi@poliisi.fi
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Investigation, Southern Savoasiakirjatilaukset.etela-savo.ita-suomi@poliisi.fi
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Licence services, Southern Savolupahallinto.etela-savo.ita-suomi@poliisi.fi
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Police matterspoliisipaivystys.ita-suomi@poliisi.fi
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Registrykirjaamo.ita-suomi@poliisi.fi
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Requests for security servicevalvontapyynnot.ita-suomi@poliisi.fi
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Tipsvihjeet.ita-suomi@poliisi.fi
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Kitee Police Station
Licence services
-
DescriptionKitee Police Station's permit services are located in the State Office building, on the first floor. You can apply for a passport, identity card, and other permits from us. We take care of matters related to firearm licenses. The nearest gun inspection is in Joensuu.Opening hours
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Wed 9-12.
Exceptions-
5.9.2025–21.6.2026Lupapalvelu on avoinna keskiviikkoisin klo 9 - 12, muina aikoina palvelemme ajanvarauksella.
Use our e-services at asiointi.poliisi.fi/en
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Phone Numbers
-
Lost propertyMon–Fri 10.00–12.00
-
Nationwide police customer service and bookingsMon–Fri 8.00–16.15
E-mails-
Lupapalvelun sähköpostiosoitelupahallinto.pohjois-karjala.ita-suomi@poliisi.fi
-
-
- Lost documents
- Reports of missing documents
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Private security industry licensing
- Approval as a guard
- Approval as a temporary guard
- Approval of security stewards
- Security officer certification
- Public events
- Notice of a public event
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Lost documents
Lost property
-
-
This unit does not provide any services by telephone or e-mail.
Police matters
-
DescriptionKitee police station is located in the State Office building. At the police station is the reception of crime reports, advice and guidance on police matters, and reception of lost property. At the Kitee police station, criminal cases are handled according to separately agreed times. We recommend filing crime reports online.
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Phone Numbers
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Police mattersMon–Fri 8.00–16.00
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Police matters, JoensuuMon–Fri 8.00–16.00
-
The orders of pre-trial investigation recordsWed 9.00–15.00
-
Tip lineMon–Fri 8.00–16.00
E-mails-
Communicationsviestinta.ita-suomi@poliisi.fi
-
Crime investigationrikostutkinta.pohjois-karjala.ita-suomi@poliisi.fi
-
Feedbackpalaute.ita-suomi@poliisi.fi
-
Police matterspoliisipaivystys.ita-suomi@poliisi.fi
-
Registrykirjaamo.ita-suomi@poliisi.fi
-
Requests for security servicesvalvontapyynnot.ita-suomi@poliisi.fi
-
The orders of pre-trial investigation recordsasiakirjatilaukset.pohjois-karjala.ita-suomi@poliisi.fi
-
Tipsvihjeet.ita-suomi@poliisi.fi
-
-
- Police front desk and crime reports
- Report of an offence
- Police front desk and crime reports
Kuopio Main Police Station
Licence services
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DescriptionKuopio Main Police Station is located near the city center. The Main Police Station is entered through a security check. You can apply for a passport, identity card, and other permits from us. As a rule, we serve by appointment. If you don't make an appointment, be prepared to wait in line. Licence services are closed on public holidays.Post addressPL 217, 70101 KUOPIOOpening hours
-
Mon-Tue 9-16.15 as well as Wed-Fri 8-16.15.
Use our e-services at asiointi.poliisi.fi/en
-
-
Phone Numbers
-
National police helplineMon–Fri 8.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
E-mails-
Ajokieltoasiatajo-oikeusasiat.ita-suomi@poliisi.fi
-
Lupapalvelun sähköpostilupa.ita-suomi@poliisi.fi
-
-
- Lost documents
- Reports of missing documents
- Lost items
- Lost property
- Lotteries and money collections
- Arvauskilpailulupa
- Guessing game notice
- Licences pertaining to certain kinds of game machines and gaming devices
- Non-money lottery licences
- Non-money prize machine licence
- Notification of small-scale fundraising
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Visa extension
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Personal identification
- Temporary passport
- Private security industry licensing
- Approval as a guard
- Approval as a temporary guard
- Approval of security stewards
- Security officer certification
- Public events
- Notice of a public event
- Public meeting
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Firearms belonging to estates of deceased persons
- Handing over/retrieving firearms
- Presenting a weapon
- Weapon collector authorisation
- Lost documents
Lost property
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DescriptionKuopio Main Police Station is located near the city center. The Main Police Station is entered through a security check. At our service point, customers may collect and hand in lost property as well as make enquiries regarding lost items. Collection of items purchased at auction takes place between 9:00 and 11:00. Service is provided by queue number. Closed on public holidays.
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Phone Numbers
-
Lost propertyMon–Fri 9.00–11.00
E-mails-
Lost propertyloytotavara.pohjois-savo@poliisi.fi
-
Police matters
-
DescriptionThe Main Police Station is entered through a security check. You can take your shift number for the police on duty right after the security check. The police on duty accepts crime reports. We recommend filing crime reports online. You can also get advice and instructions from the police on duty. From 1 September 2025 to 31 May 2026, applications for temporary protection will be accepted on Mondays from 8am to 3pm. Customers should make an appointment before they come to the police station. This can be done by email to kv-suojelu.ita-suomi@poliisi.fi. The police on duty can be reached by phone when it is possible due to other work duties.
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Phone Numbers
-
Police mattersMon–Fri 8.00–16.00
-
Police matters, KuopioMon–Fri 9.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
-
The orders of pre-trial investigation recordsWed 9.00–15.00
-
Tip lineMon–Fri 8.00–16.00
E-mails-
Communicationsviestinta.ita-suomi@poliisi.fi
-
Crime investigationrikostutkinta.pohjois-savo.ita-suomi@poliisi.fi
-
Feedbackpalaute.ita-suomi@poliisi.fi
-
Police matterspoliisipaivystys.ita-suomi@poliisi.fi
-
Registrykirjaamo.ita-suomi@poliisi.fi
-
Requests for security servicesvalvontapyynnot.ita-suomi@poliisi.fi
-
The orders of pre-trial investigation recordsasiakirjatilaukset.pohjois-savo.ita-suomi@poliisi.fi
-
Tipsvihjeet.ita-suomi@poliisi.fi
-
Presentation of firearms
-
DescriptionKuopio Main Police Station is located near the city center. The entrance to the firearms inspection is at back of the building. Presentation and handover of firearms without an appointment. Presentation of firearms is closed on public holidays.
-
This unit does not provide any services by telephone. You may contact the unit by e-mail.E-mails
-
Local licence serviceslupa.ita-suomi@poliisi.fi
-
-
- Weapons and firearms
- Handing over/retrieving firearms
- Presenting a weapon
- Weapons and firearms
Lieksa Police Station
Licence services
-
DescriptionLieksa police station's permit service is located on Urheilukatu, near the water tower. You can apply for a passport, identity card, and other permits from us. We handle lost property and take care of matters related to firearm licenses. The nearest gun inspection place is at the Nurmes police station. We serve without an appointment.Opening hours
-
Mon-Tue as well as Thu-Fri 9-12 and 13-15.45.
Use our e-services at asiointi.poliisi.fi/en
-
-
Phone Numbers
-
Lost propertyMon–Fri 13.00–15.00
-
National police helplineMon–Fri 8.00–16.15
This unit does not provide any services by e-mail. You may contact the unit by phone. -
-
- Lost documents
- Reports of missing documents
- Lost items
- Lost property
- Lotteries and money collections
- Arvauskilpailulupa
- Licences pertaining to certain kinds of game machines and gaming devices
- Non-money lottery licences
- Non-money prize machine licence
- Notification of small-scale fundraising
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Visa extension
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Personal identification
- Police front desk and crime reports
- Report of an offence
- Private security industry licensing
- Approval as a guard
- Approval as a temporary guard
- Approval of a security inspector
- Approval of security stewards
- Security officer certification
- Security sector business licence
- Public events
- Public meeting
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Firearms belonging to estates of deceased persons
- Handing over/retrieving firearms
- Presenting a weapon
- Weapon collector authorisation
- Lost documents
Lost property
-
-
This unit does not provide any services by telephone or e-mail.
Police matters
-
DescriptionNo constant police on duty. In Lieksa, the service desk for police matters is open on Mondays of even weeks from 1 pm to 6 pm.Opening hours
-
In even weeks Mon 13-18. On odd weeks closed.
Use our e-services at asiointi.poliisi.fi/en
-
-
Phone Numbers
-
Police mattersMon–Fri 8.00–16.00
-
Police matters, JoensuuMon–Fri 8.00–16.00
-
Telephone exchangeMon–Fri 8.00–16.15
-
The orders of pre-trial investigation recordsWed 9.00–15.00
-
Tip lineMon–Fri 8.00–16.00
E-mails-
Communicationsviestinta.ita-suomi@poliisi.fi
-
Crime investigationrikostutkinta.pohjois-karjala.ita-suomi@poliisi.fi
-
Feedbackpalaute.ita-suomi@poliisi.fi
-
Police matterspoliisipaivystys.ita-suomi@poliisi.fi
-
Registrykirjaamo.ita-suomi@poliisi.fi
-
Requests for security servicesvalvontapyynnot.ita-suomi@poliisi.fi
-
The orders of pre-trial investigation recordsasiakirjatilaukset.pohjois-karjala.ita-suomi@poliisi.fi
-
Tipsvihjeet.ita-suomi@poliisi.fi
-
Mikkeli Police Station
Licence services
-
DescriptionThe Mikkeli police station is located in the city center. You can apply for a passport, identity card, and other permits from us. We handle lost property and take care of matters related to firearm licenses. As a rule, we serve by appointment. Customers who have booked an appointment will be called by name without registration. If you don't make an appointment, be prepared to wait in line. The shift number machine closes at 12 pm. Completed documents will be handed over until 4 pm. The weapon inspection is open on Thursdays from 10 am to 12 pm at Hallituskatu 4.Post addressHallituskatu 4, 50100 MIKKELI
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Phone Numbers
-
Helpline and appointment booking
-
Lost propertyMon–Fri 9.00–11.00
-
Telephone exchange
E-mails-
Ajokieltoasiatajo-oikeusasiat.ita-suomi@poliisi.fi
-
Lupapalvelun sähköpostiosoitelupahallinto.etela-savo.ita-suomi@poliisi.fi
-
-
- Lost documents
- Reports of missing documents
- Lost items
- Lost property
- Lotteries and money collections
- Arvauskilpailulupa
- Licences pertaining to certain kinds of game machines and gaming devices
- Non-money lottery licences
- Non-money prize machine licence
- Notification of small-scale fundraising
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Visa extension
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Personal identification
- Temporary passport
- Police front desk and crime reports
- Report of an offence
- Private security industry licensing
- Approval as a guard
- Approval as a temporary guard
- Approval of a security inspector
- Approval of security stewards
- Security officer certification
- Public events
- Public meeting
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Monitoring the health of driving licence holders
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Firearms belonging to estates of deceased persons
- Handing over/retrieving firearms
- Presenting a weapon
- Weapon collector authorisation
- Lost documents
Lost property
-
-
This unit does not provide any services by telephone or e-mail.
Police matters
-
DescriptionThe police on duty accepts crime reports. We recommend filing crime reports online. You can also get advice and instructions from the police on duty. The police on duty can be reached by phone when it is possible due to other work duties. From 1 September to 31 May 2025, applications for temporary protection will be accepted on Mondays from 9am to 3pm. Customers should make an appointment before they come to the police station. This can be done by email to kv-suojelu.ita-suomi@poliisi.fi.
-
Phone Numbers
-
Police mattersMon–Fri 8.00–16.00
-
Police matters,MikkeliMon 9.00–16.00, Thu 9.00–16.00
-
Telephone exchangeMon–Fri 8.00–16.15
-
The orders of pre-trial investigation recordsWed 9.00–15.00
-
Tip lineMon–Fri 8.00–16.00
E-mails-
Communicationsviestinta.ita-suomi@poliisi.fi
-
Crime investigationrikostutkinta.etela-savo.ita-suomi@poliisi.fi
-
Feedbackpalaute.ita-suomi@poliisi.fi
-
Police matterspoliisipaivystys.ita-suomi@poliisi.fi
-
Registrykirjaamo.ita-suomi@poliisi.fi
-
Requests for security servicesvalvontapyynnot.ita-suomi@poliisi.fi
-
The orders of pre-trial investigation recordsasiakirjatilaukset.etela-savo.ita-suomi@poliisi.fi
-
Tipsvihjeet.ita-suomi@poliisi.fi
-
-
- Police front desk and crime reports
- Report of an offence
- Police front desk and crime reports
Presentation of firearms
-
DescriptionPresentation of firearms without an appointment in Mikkeli Police station, Hallituskatu 4.
-
This unit does not provide any services by telephone or e-mail.
Nurmes Police Station
Licence services
-
DescriptionThe licence services of the Nurmes police station are located in the office building on Nurmeksenkatu. You can apply for a passport, identity card, and other permits from us. We handle lost property and take care of matters related to firearm licenses. We serve without an appointment.Opening hours
-
Mon-Tue as well as Fri 9-12 and 13-15.45.
Exceptions-
20.3.2026–28.3.2026Lupapalvelut on suljettu 20. - 27.3.2026
Use our e-services at asiointi.poliisi.fi/en
-
-
Phone Numbers
-
Lost propertyMon–Fri 13.00–15.00
-
Nationwide police customer service and bookingsMon–Fri 8.00–16.15
This unit does not provide any services by e-mail. You may contact the unit by phone. -
-
- Other permits and notifications
- Notice of a firework display
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Private security industry licensing
- Approval as a guard
- Approval as a temporary guard
- Approval of security stewards
- Security officer certification
- Public events
- Notice of a public event
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Other permits and notifications
Lost property
-
-
This unit does not provide any services by telephone or e-mail.
Police matters
-
DescriptionNo constant police on duty. In Nurmes, the service desk for police matters is open on Mondays of odd-numbered weeks from 1 pm to 6 pm.Opening hours
-
In even weeks closed. On odd weeks Mon 13-18.
Use our e-services at asiointi.poliisi.fi/en
-
-
Phone Numbers
-
Police mattersMon–Fri 8.00–16.00
-
Police matters, JoensuuMon–Fri 8.00–16.00
-
Telephone exchangeMon–Fri 8.00–16.15
-
The orders of pre-trial investigation recordsWed 9.00–15.00
-
Tip lineMon–Fri 8.00–16.00
E-mails-
Communicationsviestinta.ita-suomi@poliisi.fi
-
Crime investigationrikostutkinta.pohjois-karjala.ita-suomi@poliisi.fi
-
Feedbackpalaute.ita-suomi@poliisi.fi
-
Police matterspoliisipaivystys.ita-suomi@poliisi.fi
-
Registrykirjaamo.ita-suomi@poliisi.fi
-
Requests for security servicesvalvontapyynnot.ita-suomi@poliisi.fi
-
The orders of pre-trial investigation recordsasiakirjatilaukset.pohjois-karjala.ita-suomi@poliisi.fi
-
Tipsvihjeet.ita-suomi@poliisi.fi
-
Presentation of firearms
-
DescriptionPresentation and handover of firearms without an appointment.Opening hours
-
Tue 12-14.30.
Exceptions-
13.3.2025–31.12.2026Asetarkastus on parittoman viikon tiistaisin klo 12 - 14.30.
-
14.7.2026–15.7.2026Asetarkastus on suljettu 14.7.2026
Use our e-services at asiointi.poliisi.fi/en
-
-
This unit does not provide any services by telephone or e-mail.
Outokumpu Police Station
Licence services
-
DescriptionThe licewnce services of the Outokumpu police station are located in the office building in the center. We mainly serve by appointment only. You can apply for a passport, identity card and other permits from us, only a temporary identity card and passport cannot be made. We also handle issues related to weapons licenses. The nearest gun inspection is in Joensuu.Opening hours
-
In even weeks no customer service. On odd weeks Tue 9-11.
Exceptions-
4.6.2025–31.5.2026Palvelemme aina parittomien viikkojen tiistaisin klo 9 - 11, muina aikoina palvelemme ajanvarauksella.
Use our e-services at asiointi.poliisi.fi/en
-
-
Phone Numbers
-
Nationwide police customer service and bookingsMon–Fri 8.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
E-mails-
Local licence serviceslupahallinto.pohjois-karjala.ita-suomi@poliisi.fi
-
-
- Lost documents
- Reports of missing documents
- Lost items
- Lost property
- Lotteries and money collections
- Arvauskilpailulupa
- Licences pertaining to certain kinds of game machines and gaming devices
- Non-money lottery licences
- Non-money prize machine licence
- Notification of small-scale fundraising
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Visa extension
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Personal identification
- Private security industry licensing
- Approval as a guard
- Approval as a temporary guard
- Approval of a security inspector
- Approval of security stewards
- Security officer certification
- Public events
- Public meeting
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Firearms belonging to estates of deceased persons
- Handing over/retrieving firearms
- Presenting a weapon
- Weapon collector authorisation
- Lost documents
Lost property
-
-
This unit does not provide any services by telephone or e-mail.
Police matters
-
DescriptionNo police on duty. The nearest police on duty is at the Joensuu police station.Opening hours
-
No customer service
No in-person service is available at this location.
Use our e-services at asiointi.poliisi.fi/en
-
-
Phone Numbers
-
Police mattersMon–Fri 8.00–16.00
-
Police matters, JoensuuMon–Fri 8.00–16.00
-
The orders of pre-trial investigation recordsWed 9.00–15.00
-
Tip lineMon–Fri 8.00–16.00
E-mails-
Communicationsviestinta.ita-suomi@poliisi.fi
-
Crime investigationrikostutkinta.pohjois-karjala.ita-suomi@poliisi.fi
-
Feedbackpalaute.ita-suomi@poliisi.fi
-
Police matterspoliisipaivystys.ita-suomi@poliisi.fi
-
Registrykirjaamo.ita-suomi@poliisi.fi
-
Requests for security servicesvalvontapyynnot.ita-suomi@poliisi.fi
-
The orders of pre-trial investigation recordsasiakirjatilaukset.pohjois-karjala.ita-suomi@poliisi.fi
-
Tipsvihjeet.ita-suomi@poliisi.fi
-
Pieksämäki Police Station
Licence services
-
DescriptionThe licence services of the Pieksämäki police station are located on Savontie. You can apply for a passport, identity card, and other permits from us. We handle lost property and take care of matters related to firearm licenses. The nearest weapons inspection points are at Mikkeli and Varkaus police stations.Opening hours
-
Mon-Tue 9-12 and 13-16 as well as Fri 9-12.
Use our e-services at asiointi.poliisi.fi/en
-
-
Phone Numbers
-
Lost propertyMon–Tue 13.00–15.00, Fri 13.00–15.00
-
Nationwide police customer service and bookings
-
-
- Lost documents
- Reports of missing documents
- Lost items
- Lost property
- Lotteries and money collections
- Arvauskilpailulupa
- Licences pertaining to certain kinds of game machines and gaming devices
- Non-money lottery licences
- Non-money prize machine licence
- Notification of small-scale fundraising
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Personal identification
- Police front desk and crime reports
- Report of an offence
- Private security industry licensing
- Approval as a guard
- Approval as a temporary guard
- Approval of a security inspector
- Approval of security stewards
- Security officer certification
- Public events
- Public meeting
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Firearms belonging to estates of deceased persons
- Weapon collector authorisation
- Lost documents
Lost property
-
-
This unit does not provide any services by telephone or e-mail.
Police matters
-
DescriptionThe police on duty accepts crime reports. We recommend filing crime reports online. You can also get advice and instructions from the police on duty. The police on duty can be reached by phone when it is possible due to other work duties.
-
Phone Numbers
-
Police mattersMon–Fri 8.00–16.00
-
Telephone exchangeMon–Fri 8.00–16.15
-
The orders of pre-trial investigation recordsMon–Fri 8.00–16.00
-
The orders of pre-trial investigation recordsMon–Fri 8.00–16.00
-
Tip lineMon–Fri 8.00–16.00
E-mails-
Communicationsviestinta.ita-suomi@poliisi.fi
-
Crime investigationrikostutkinta.etela-savo.ita-suomi@poliisi.fi
-
Feedbackpalaute.ita-suomi@poliisi.fi
-
Police matterspoliisipaivystys.ita-suomi@poliisi.fi
-
Registrykirjaamo.ita-suomi@poliisi.fi
-
Requests for security servicesvalvontapyynnot.ita-suomi@poliisi.fi
-
The orders of pre-trial investigation recordsasiakirjatilaukset.etela-savo.ita-suomi@poliisi.fi
-
Tipsvihjeet.ita-suomi@poliisi.fi
-
Savonlinna Police Station
Licence services
-
DescriptionThe Savonlinna police station is located near Olavinlinna Castle. You can apply for a passport, identity card, and other permits from us. We handle lost property and take care of matters related to firearm licenses. Customers who have booked an appointment are called by name without separate registration. The shift number machine closes at 12 p.m.
-
Phone Numbers
-
Lost propertyMon–Fri 13.00–15.00
-
National police helpline
-
Telephone exchange
-
-
- Lost documents
- Reports of missing documents
- Lost items
- Lost property
- Lotteries and money collections
- Arvauskilpailulupa
- Licences pertaining to certain kinds of game machines and gaming devices
- Non-money lottery licences
- Non-money prize machine licence
- Notification of small-scale fundraising
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Visa extension
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Personal identification
- Police front desk and crime reports
- Report of an offence
- Private security industry licensing
- Approval as a guard
- Approval as a temporary guard
- Approval of a security inspector
- Approval of security stewards
- Security officer certification
- Public events
- Public meeting
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Monitoring the health of driving licence holders
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Firearms belonging to estates of deceased persons
- Handing over/retrieving firearms
- Presenting a weapon
- Weapon collector authorisation
- Lost documents
Lost property
-
-
This unit does not provide any services by telephone or e-mail.
Police matters
-
DescriptionThe police on duty accepts crime reports. We recommend filing crime reports online. You can also get advice and instructions from the police on duty. The police on duty can be reached by phone when it is possible due to other work duties.
-
Phone Numbers
-
Police mattersMon–Fri 8.00–16.00
-
Police matters, SavonlinnaMon 9.00–12.00, 13.00–16.00
-
Telephone exchangeMon–Fri 8.00–16.00
-
The orders of pre-trial investigation recordsMon–Fri 9.00–16.00
-
Tip lineMon–Fri 8.00–16.15
E-mails-
Communicationsviestinta.ita-suomi@poliisi.fi
-
Crime investigationrikostutkinta.etela-savo.ita-suomi@poliisi.fi
-
Feedbackpalaute.ita-suomi@poliisi.fi
-
Police matterspoliisipaivystys.ita-suomi@poliisi.fi
-
Registrykirjaamo.ita-suomi@poliisi.fi
-
Requests for security servicesvalvontapyynnot.ita-suomi@poliisi.fi
-
The orders of pre-trial investigation recordsasiakirjatilaukset.etela-savo.ita-suomi@poliisi.fi
-
Tipsvihjeet.ita-suomi@poliisi.fi
-
-
- Police front desk and crime reports
- Report of an offence
- Police front desk and crime reports
Presentation of firearms
-
DescriptionPresentation of firearms without an appointment. Entrance in the courtyard of the Police station on the opposite side of the main door.Opening hours
-
In even weeks Wed 10-12. On odd weeks no customer service.
Use our e-services at asiointi.poliisi.fi/en
-
-
This unit does not provide any services by telephone or e-mail.
Suonenjoki Police Station
Licence services
-
DescriptionSuonenjoki police station's licence services are located on Herralantie. You can apply for a passport, identity card, and other permits from us. We handle lost property and take care of matters related to firearm licenses. We mainly serve by appointment. The nearest weapons inspection points are at Mikkeli and Varkaus police stations.Opening hours
-
In even weeks Wed 9-12 and 13-15. On odd weeks no customer service.
Exceptions-
1.9.2025–31.5.2026Palvelemme ajanvarauksella parillisen viikon keskiviikkoisin kello 9.00-12.00 ja 13.00-15.00. Valmiita asiakirjoja luovutamme ilman ajanvarausta parillisen viikon keskiviikkoisin kello 9.00-10.00.
Use our e-services at asiointi.poliisi.fi/en
-
-
Phone Numbers
-
Lost propertyMon–Tue 13.00–15.00, Fri 13.00–15.00
-
Nationwide police customer service and bookings
-
-
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Private security industry licensing
- Approval as a guard
- Approval as a temporary guard
- Approval of security stewards
- Security officer certification
- Public events
- Notice of a public event
- Public meeting
- Right to drive
- Alcohol interlock-controlled driving rights
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Other permits and notifications
Lost property
-
-
This unit does not provide any services by telephone or e-mail.
Police matters
-
DescriptionThe police on duty accepts crime reports. We recommend filing crime reports online. You can also get advice and instructions from the police on duty. The police on duty can be reached by phone when it is possible due to other work duties.Opening hours
-
Wed 9-12 and 13-15.45.
Exceptions-
18.3.2026–2.4.2026Suonenjoki Police matters are exceptionally closed on Wednesdays March 25th and April 1st. We will be open again on April 8th.
Use our e-services at asiointi.poliisi.fi/en
-
-
Phone Numbers
-
Police mattersMon–Fri 8.00–16.00
-
Police mattersMon–Fri 8.00–16.15
-
Telephone exchangeMon–Fri 8.00–16.15
-
The orders of pre-trial investigation recordsWed 8.00–16.00
-
Tip lineMon–Fri 8.00–16.00
E-mails-
Communicationsviestinta.ita-suomi@poliisi.fi
-
Crime investigationrikostutkinta.pohjois-savo.ita-suomi@poliisi.fi
-
Feedbackpalaute.ita-suomi@poliisi.fi
-
Police matterspoliisipaivystys.ita-suomi@poliisi.fi
-
Registrykirjaamo.ita-suomi@poliisi.fi
-
Requests for security servicesvalvontapyynnot.ita-suomi@poliisi.fi
-
The orders of pre-trial investigation recordsasiakirjatilaukset.pohjois-savo.ita-suomi@poliisi.fi
-
Tipsvihjeet.ita-suomi@poliisi.fi
-
Varkaus Police Station
Licence services
-
DescriptionThe licence services of the Varkaus police station are located on Pirnankatu. You can apply for a passport, identity card, and other permits from us. We handle lost property and take care of matters related to firearm licenses. Licence services are closed on public holidays.
-
Phone Numbers
-
Lost propertyMon–Tue 13.00–15.00, Thu–Fri 13.00–15.00
-
Nationwide police customer service and bookingsMon–Fri 8.00–16.15
E-mails -
-
- Lost documents
- Reports of missing documents
- Lost items
- Lost property
- Lotteries and money collections
- Arvauskilpailulupa
- Guessing game notice
- Licences pertaining to certain kinds of game machines and gaming devices
- Non-money lottery licences
- Non-money prize machine licence
- Notification of small-scale fundraising
- Other permits and notifications
- Notice of a firework display
- Rock blasting notice
- Visa extension
- Passport and id-card
- Foreigner’s identity card
- Identity card
- Passport application
- Personal identification
- Police front desk and crime reports
- Report of an offence
- Private security industry licensing
- Approval as a guard
- Approval as a temporary guard
- Approval of a security inspector
- Approval of security stewards
- Security officer certification
- Public events
- Public meeting
- Yleisötilaisuusasiat
- Right to drive
- Alcohol interlock-controlled driving rights
- Reinstating the right to drive
- Special conditions and downgrading of driving licences
- Weapons and firearms
- European Firearms Pass (EFP)
- Firearm permit
- Firearms belonging to estates of deceased persons
- Handing over/retrieving firearms
- Presenting a weapon
- Weapon collector authorisation
- Lost documents
Lost property
-
DescriptionLost property matters at the Varkaus police station are handled at the licence services, located on the second floor of the station. Collection and submission of found items, as well as inquiries about lost items, are possible during the opening hours of the licence services. We operate with a queue number system. Closed on public holidays.Opening hours
-
Opening hours until 22.3.2026Mon-Fri 8-16.
-
Opening hours as of 23.3.2026Mon-Tue as well as Thu-Fri 9-16.15.
Use our e-services at asiointi.poliisi.fi/en
-
-
Phone Numbers
-
Lost propertyMon–Tue 13.00–15.00, Thu–Fri 13.00–15.00
This unit does not provide any services by e-mail. You may contact the unit by phone. -
Police matters
-
DescriptionThe police on duty accepts crime reports. We recommend filing crime reports online. You can also get advice and instructions from the police on duty.
-
Phone Numbers
-
Police mattersMon–Fri 8.00–16.00
-
Police matters, VarkausMon–Fri 8.00–16.00
-
Telephone exchangeMon–Fri 8.00–16.15
-
The orders of pre-trial investigation recordsMon–Fri 8.00–16.00
-
The orders of pre-trial investigation recordsMon–Fri 8.00–16.00
-
Tip lineMon–Fri 8.00–16.00
E-mails-
Communicationsviestinta.ita-suomi@poliisi.fi
-
Crime investigationrikostutkinta.etela-savo.ita-suomi@poliisi.fi
-
Feedbackpalaute.ita-suomi@poliisi.fi
-
Police matterspoliisipaivystys.ita-suomi@poliisi.fi
-
Registrykirjaamo.ita-suomi@poliisi.fi
-
Requests for security servicesvalvontapyynnot.ita-suomi@poliisi.fi
-
The orders of pre-trial investigation recordsasiakirjatilaukset.etela-savo.ita-suomi@poliisi.fi
-
Tipsvihjeet.ita-suomi@poliisi.fi
-
Presentation of firearms
-
DescriptionVarkaus Police Station is located in the city center. Firearms inspection is located in the police station's courtyard. Access is from Pirnankatu, walk through the staff parking area along the driveway ramp. Customer parking is along Sandvikenin katu. We serve without an appointment. Presentation of firearms is closed on public holidays.Opening hours
-
In even weeks Tue 10-13. On odd weeks closed.
Use our e-services at asiointi.poliisi.fi/en
-
-
This unit does not provide any services by telephone. You may contact the unit by e-mail.E-mails
-
Local licence serviceslupa.ita-suomi@poliisi.fi
-
-
- Weapons and firearms
- Handing over/retrieving firearms
- Presenting a weapon
- Weapons and firearms