In emergencies, always dial 112.
Prefer online services.
Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report.
Book an appointment beforehand, if possible.
For information about pending cases, contact the police department that is processing your case. You can request records and copies by contacting the police department or station.
If you wish, you can send a message to the police via the Police Secure Mail service. Learn more about the use of Police Secure Mail at poliisi.fi/en/secure-mail.
Police helpline
The police helpline gives advice on non-urgent matters regarding licences, appointment bookings, e-services and traffic surveillance.
Price of service
The cost for a call to the Police is
You will pay for the call in line with your operator tariff. Waiting time is also paid for.
The Police only accepts online e-invoices that comply with European standards.
