Poliisi - Yhteystiedot - Poliisiasema ja poliisilaitos

Helsinki Main Police Station, police matters

The main police station of Helsinki is located in the two police buildings in Pasila.
Police building 1 has the on-call unit for accepting police reports and handling lost property matters. Police building 2 handles passport, identification card and firearm matters. The telephone service for lost property is open on Mon–Fri from 9 to 11 am. Please note that you can ask about keys and eyeglasses only by visiting the lost property service in person. Lost property can also be sent by post to Helsinki Police Department, Löytötavarat (Lost property), PO Box 11, 00241 Helsinki. When sending lost property by post, please enclose information about the place and date when the lost property was found and the name and contact details of the person who found the lost property, and indicate whether the person would like to receive a finder’s fee. Abandoned bicycles must be reported to the customer service of the Helsinki Urban Environment Division (+358 9 310 22111 or kaupunkiymparisto@hel.fi). Exception to opening hours: The lost property service (customer service in person and via telephone) is temporarily closed on Friday 4 November 2022.

In emergencies, always dial 112.

Prefer online services.

Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report.

Book an appointment beforehand, if possible.

For information about pending cases, contact the police department that is processing your case. You can request records and copies by contacting the police department or station.

The cost for a call to the Police is

  • the local network charge (pvm) if you call using a landline number
  • cellular phone charge (mpm) if you use a mobile phone
  • international call charge if you call from abroad.

You will pay for the call in line with your operator tariff. Waiting time is also paid for.

Street address

Pasilanraitio 13, 00240 HELSINKI

Post address

PL 11, 00241 HELSINKI

Phone Numbers

  • Switchboard
    +358 295 470011
  • Crime investigation
    +358 295 417921
    Mon–Fri 12.00–15.00
  • Lost property
    +358 295 477912
    Mon 9.00–11.00, Wed 9.00–11.00, Fri 9.00–11.00
  • The orders of pre-trial investigation records
    +358 295 478801
    Mon 12.00–14.00, Thu 12.00–14.00
  • Tip line
    +358 295 417931
    Mon–Fri 8.00–16.15

E-mails