Asioi verkossa korona-aikana

Use our online services because of the corona situation. Apply for licenses and file crime reports online.

If your matter requires a personal visit, make an appointment in advance. Queuing at police premises is not always possible.

Poliisi - Yhteystiedot - Poliisiasema ja poliisilaitos

Helsinki Main Police Station, police matters

At the moment, the number of customers allowed in the waiting area is up to 6 people.
Due to the coronavirus situation, we have to limit the number of customers in the waiting areas.

In emergencies, always dial 112.

Please use our online services and book a service time in advance, whenever possible. Read the instructions first before making an application for a passport, personal ID card or other permit or filing a Police report.

If a case is underway and pending, the responses are given by the Police department handing the case. For example, to order copies of records of investigation or criminal reports, please contact the Police department or station directly. Please check the contact details of the department or station in question.

Street adress

Pasilanraitio 13, 00240 HELSINKI

Post address

PL11, 00241 HELSINKI

Opening hours

  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

Phone Numbers

  • Switchboard
    +358 295 470011
  • Crime investigation
    +358 295 417921
    Mon–Fri 12.00–15.00
  • Lost property
    +358 295 477912
    Mon–Fri 9.00–11.00
  • Svitchboard
    +358 295 470011
  • The orders of pre-trial investigation records
    +358 295 478801
    Mon–Fri 12.00–14.00
  • Tip line
    +358 295 417931


Our services are

Lost property

The police provides a lost and found service.

Väliaikainen passi

Passi voidaan erityisestä syystä myöntää väliaikaisena, jos passin myöntäminen nopeutetussakaan aikataulussa ei ole mahdollista.