Poliisi - Yhteystiedot - Poliisiasema ja poliisilaitos

Helsinki Main Police Station, police matters

Helsinki Main Police Station is situated in two police buildings in Pasila.
The unit duty desk in police building 1 receives reports of an offence and deals with lost property matters. Police building 2 serves in passport, identity card and firearm matters. See below for our services and opening hours.

In emergencies, always dial 112.

Please use our online services and book a service time in advance, whenever possible. Read the instructions first before making an application for a passport, personal ID card or other permit or filing a Police report.

If a case is underway and pending, the responses are given by the Police department handing the case. For example, to order copies of records of investigation or criminal reports, please contact the Police department or station directly. Please check the contact details of the department or station in question.

The cost for a call to the Police is

  • the local network charge (pvm) if you call using a landline number
  • cellular phone charge (mpm) if you use a mobile phone
  • international call charge if you call from abroad.

You will pay for the call in line with your operator tariff. Waiting time is also paid for.

Street address

Pasilanraitio 13, 00240 HELSINKI

Post address

PL11, 00241 HELSINKI

Opening hours

Ma-pe 8-16.15 sekä la-su 8-16.

Phone Numbers

  • Switchboard
    +358 295 470011
  • Crime investigation
    +358 295 417921
    Mon–Fri 12.00–15.00
  • Lost property
    +358 295 477912
    Mon–Fri 9.00–11.00
  • Requests for investigation material
    +358 295 478801
    Mon 12.00–14.00, Thu 12.00–14.00
  • Tip line
    +358 295 417931


Our services are

Lost property

The police provides a lost and found service.

Väliaikainen passi

Passi voidaan erityisestä syystä myöntää väliaikaisena, jos passin myöntäminen nopeutetussakaan aikataulussa ei ole mahdollista.