Poliisi - Yhteystiedot - Poliisiasema ja poliisilaitos

Helsinki Police Department, units and services

We ensure that our capital city is safe and pleasant for everyone together with the City of Helsinki, other authorities, communities and the residents. The Helsinki police station is in Pasila. You can report an offence or apply for a passport, identification card and other licences with us.

In emergencies, always dial 112.

Prefer online services.

Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report.

Book an appointment beforehand, if possible.

For information about pending cases, contact the police department that is processing your case. You can request records and copies by contacting the police department or station.

The cost for a call to the Police is

  • the local network charge (pvm) if you call using a landline number
  • cellular phone charge (mpm) if you use a mobile phone
  • international call charge if you call from abroad.

You will pay for the call in line with your operator tariff. Waiting time is also paid for.

Helsinki Main Police Station, firearms and the security sector

Pasilanraitio 11, 00240 HELSINKI

Street address

Pasilanraitio 11, 00240 HELSINKI
Show map

Post address

PL 11, 00241 HELSINKI

Opening hours

Ma-pe 8-16.
Exceptions
  • 1.6.2023–30.6.2024
    Permits for firearms and the security sector: Service primarily by appointment. Appointments can be booked at poliisi.fi. Presentation of firearms without appointment on Wednesdays from 4 to 7 p.m. In 2024 presentation of firearms can be done without appointment from 10.00 a.m. to 2.00 p.m. on the following Sundays: April 7, Aril 28, May 19, June 9 and June 30. Presentation of firearm components during office hours from 9.00 a.m. to 3.00 p.m. Please book a time for presentation by calling +358 295 47 5249. Entrance for presenting firearms or firearm components takes place through the side entrance on the Pasilanraitio side. The street address is Pasilanraitio 11 A.

Phone Numbers

  • Permits for firearms
    +358 295 475249
    Mon–Fri 9.00–15.00
  • Security sector
    +358 295 473133
    Tue–Fri 9.00–11.00

E-mails

  • Private security industry licensing
    • Approval as a guard
    • Approval as a temporary guard
    • Approval of security stewards
    • Security officer certification
    • Turvatarkastajaksi hyväksyminen
  • Weapons and firearms
    • European Firearms Pass (EFP)
    • Firearms belonging to estates of deceased persons
    • Presenting a weapon
    • Weapon collector authorisation
    • Weapon licences and permits

Helsinki Main Police Station, licence services

Pasilanraitio 11, 00240 HELSINKI

Street address

Pasilanraitio 11, 00240 HELSINKI
Show map

Post address

PL 11, 00241 Helsinki

Opening hours

Phone Numbers

  • Customer service
    +358 295 419800
    Mon–Fri 8.00–16.15
  • Right to drive
    +358 295 475911
    Mon–Thu 9.00–11.00

E-mails

  • Lost documents
    • Asiakirjojen katoamisilmoitukset
  • Lotteries and money collections
    • Arvauskilpailulupa
    • Licences pertaining to certain kinds of game machines and gaming devices
    • Non-money lottery licences
    • Non-money prize machine licence
    • Notification of small-scale fundraising
  • Other permits and notifications
    • Notice of a firework display
    • Rock blasting notice
    • Viisumin jatkaminen
  • Passport and id-card
    • Foreigner’s identity card
    • Identity card
    • Passihakemus
    • Väliaikainen passi
  • Public events
    • Public meeting
  • Right to drive
    • Ajokortin erityisehdot ja luokan alentaminen
    • Ajokortinhaltijan terveydentilan valvonta
    • Alkolukkoajokortti
    • Reinstating the right to drive

Helsinki Main Police Station, police matters

Pasilanraitio 13, 00240 HELSINKI

Street address

Pasilanraitio 13, 00240 HELSINKI
Show map

Post address

PL 11, 00241 HELSINKI

Opening hours

Ma-pe 8-16.15 sekä la-su 8-16.
Exceptions
  • 24.2.2023–31.12.2025
    Lost property services are available at the police matters service desk Mon–Fri 9.00–11.00. Please note that you can ask about keys only by visiting the lost property service in person.

Phone Numbers

  • Crime investigation
    +358 295 417921
    Mon–Fri 12.00–15.00
  • Lost property
    +358 295 477912
    Mon 9.00–11.00, Wed 9.00–11.00, Fri 9.00–11.00
  • The orders of pre-trial investigation records
    +358 295 478801
    Mon 12.00–14.00, Thu 12.00–14.00
  • Tip line
    +358 295 417931
    Mon–Fri 8.00–16.15

E-mails

  • Lost items
    • Lost property
  • Passport and id-card
    • Väliaikainen passi

Police helpline

Pasilanraitio 11, 00240 HELSINKI

Street address

Pasilanraitio 11, 00240 HELSINKI
Show map

Opening hours

Ma-pe 8-16.15.

Phone Numbers

  • National police helpline
    +358 295 419800
    Mon–Fri 8.00–16.15

Traffic Safety Centre

Pasilanraitio 11, 00240 HELSINKI

Street address

Pasilanraitio 11, 00240 HELSINKI
Show map

Post address

PL 11, 00241 HELSINKI

Opening hours

Ma-la 8-16.

Phone Numbers

  • Automatic traffic surveillance, traffic penalty fees and requests for an administrative review
    +358 295 417917
    Mon–Fri 9.00–15.00

E-mails