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Police Traffic Safety Centre
Police Traffic Safety Centre
Photos from the fixed automatic traffic cameras are sent wirelessly to the Police Traffic Safety Centre in Helsinki. The photo taken by a traffic safety camera shows the vehicle, the licence plate, the driver, and identification data.
The Police Traffic Safety Centre is subordinate to the National Police Board but administratively a part of the Helsinki Police Department. The primary goal of the Traffic Safety Centre is to improve traffic safety. The Police Traffic Safety Centre deals with about 150 000 traffic offences and crimes detected through automatic traffic surveillance each year.
In addition to matters of automatic traffic surveillance, all the requests for administrative review of traffic penalty fees issued by the Helsinki police department are considered in the Traffic Safety Centre.
Online services
You can see all your open traffic penalty fee matters and, if the offence was detected in automatic traffic surveillance, a photograph of the driver by logging into the police’s online services.
You can use online services in order to answer a request of hearing or a request for evidence or to request an administrative review of a traffic penalty fee issued to you. You can answer a request by going to “hearing requests and requests for further information” and request an administrative review by going to “appeals and traffic penalty fee matters under processing”.
If you have received a letter of enquiry about a traffic crime, you can answer it by going to “traffic offences recorded by traffic surveillance devices”.
Contact information
Only matters concerning automatic traffic surveillance.
Postal address: P.O. Box 11, 00241 HELSINKI
Street address: Viljatie 2, 00700 Helsinki
You can visit us in Malmi from Monday to Saturday between 9 a.m. and 3 p.m. When you arrive at the gate, call +358 29 547 1007 and we will guide you in.
Telephone: +358 29 541 7917 (Mon–Fri 9 a.m. – 3 p.m.)
Email: automaattivalvonta@poliisi.fi
You can also send encrypted email from the address https://securemail.poliisi.fi.
If you can’t find an answer to your question on this website, you can contact our customer service.
Liikenneturvallisuus- ja valvonta- UKK haitarin otsikko
Frequently asked questions about automatic surveillance
Liikenneturvallisuus ja valvonta - UKK haitari en
The easiest way to become free from liability is to request an administrative review and report who was using the vehicle at the time of the offence. There are instructions for requesting an administrative review attached to the traffic penalty fee decision. If the traffic offence in question affects your right to drive, you should request an administrative review so that you will not be issued a driving ban based on repeated offences later.
If the offence does not affect your right to drive, you can give the traffic penalty fee to the driver for payment without requesting an administrative review.
If you don’t request an administrative review, it is your responsibility to make sure the traffic penalty fee will be paid. By the right of regress granted by section 179 of the Road Traffic Act, the owner or holder of the vehicle who has paid the traffic penalty fee has a right to the fee from the driver who committed the offence unless the payment has been returned. That means you can also pay the traffic penalty fee yourself and then charge it from the driver – even by going to court, if necessary.
No, it cannot, because traffic penalty fees and inquiry letters are always first sent to the registered owner, holder, or person in charge of use of the vehicle. Contact the vehicle’s owner or holder and wait until the police contact them. After that you send the police an answer or a request for an administrative review.
If the traffic penalty fee is issued for an offence that does not affect your right to drive, there is no need to request an administrative review and you can pay the traffic penalty fee directly.
According to the law, a vehicle-specific traffic penalty fee decision must be sent without delay and at the latest within 30 days from the date of the offence. We process all new cases as quickly as possible, at best on the very day of the incident. If you have activated Suomi.fi messages, you will receive the possible traffic penalty fee electronically. In case of a traffic crime or if you don’t use Suomi.fi messages, we will send you a letter.
We cannot give any information about the matters before they have been processed, so please wait until we contact you. If some weeks have already passed from the camera flash and you think the letter may have been lost in the mail, you can contact our customer service for more information.
The easiest way to report the driver’s information is through the police’s online services. If you wish, you can also enter the driver’s details on the response form and return the it to the Police Traffic Safety Centre by post or email. If you do not report the driver’s details, prepare to be summoned to the police station for interrogation.
You are not required to comment on the incident. Any further proceedings can be taken care at a police station of your choice, if necessary.
Day fines issued for traffic crimes are usually served personally. Electronic service is also possible if you have activated Suomi.fi messages. If you wish to have the fine electronically in Suomi.fi messages, please call the Police Traffic Safety Centre’s customer service (tel. +358 295 541 7917 (Mon–Fri 9 a.m. – 3 p.m.).
Yes, you can, if you contact the summoner and agree on a new time.
We can send you an archive copy of the traffic penalty fee decision or the fine order, if you contact our customer service (automaattivalvonta@poliisi.fi or tel. +358 295 541 7917 Mon–Fri 9 a.m. – 3 p.m.).
Yes, you can. You can pay the traffic penalty fee in instalments using the same reference number until the Legal Register Centre sends you a payment remainder of the sum that is still left. The payment reminder is usually sent approximately two months after the original due date if the traffic penalty fee has not been paid in full by then. If you have received a payment reminder and still need more payment time, please contact the Legal Register Centre by email (tpasiat.ork@om.fi) or phone (+358 29 566 5662, Mon–Fri at 10 a.m. – 2 p.m.). The Legal Register Centre does not make payment schedules before sending a payment reminder.
You can email your request to automaattivalvonta@poliisi.fi. When you make the request, you must include the matter number of the traffic penalty fee, case number of the traffic crime, or some other details so that the correct picture can be identified.
In order to eliminate a possible measurement error, the police make a technical reduction from the measured speed before issuing a penalty. The reduction is usually 3 km/h, but if the speed is over 100 km/h, the reduction is 3% rounded up.
For example, if you drive at a speed of 72 km/h in an area where the speed limit is 60 km/h, your speed will be recorded as 69 km/h on the traffic penalty fee which will be issued for exceeding the speed limit by 9 km/h. If you drive at 74 km/h in the same area, your excess speed after the technical reduction will be 11 km/h.
If the speed limit sign speed is covered with snow and you do not know the speed limit, you must follow the default speed limit. In urban areas, the default speed limit is 50 km/h, and outside them it is 80 km/h. You can clean a snow-covered road sign if you can do it without causing a traffic hazard. You can also take a picture of the snow-covered speed limit sign to attach a possible request for an administrative review.
The road user’s duty to exercise care includes the obligation to find out the prohibitions, orders, provisions and restrictions set for the road using traffic control equipment. As a rule, this duty has been considered demanding. The scope of the duty to exercise care that can be required from a road user encountering a snow-covered traffic sign is always assessed case-by-case and taking the prevailing conditions and any evidence presented in the matter into consideration.
If you get a fine or a traffic penalty fee that affects your right to drive three times in one year or four times in two years, you can lose your driving licence for a fixed period. If you have held a driving licence less than two years, the limit for assessing your right to drive is two offences in one year or three offences in two years. The decision on a driving ban will be made by your local police department.
The most serious speeding offences (causing a traffic hazard in a manner indicating gross negligence or causing a serious traffic hazard) may lead to a driving ban even without previous offences.
As traffic penalty fees issued for slight speeding are not counted as repeated traffic offences, they will not affect your right to drive or lead to any other consequences.
According to section 90 of the Vehicles Act, if a legal person has a car or several that have no natural person registered as its holder, the legal person must register a person in charge of use of its cars. Possible vehicle-specific traffic penalty fees are issued to the person in charge of use of the vehicle, who is free from liability by reporting who was using the vehicle at the time of the offence.
A person in charge of use of cars is a natural person who is of age, lives in Finland, and has at least a category B right to drive. They must have information on the drivers of the cars of the legal person. The person in charge of use is specified by business ID, which means that each legal person can only have one person in charge of use of its cars. You can notify a person in charge of use of a legal person on the Finnish Transport and Communication Agency Traficom’s website.
Failure to notify a person in charge of use of cars is an offence for which a traffic penalty fee of EUR 70 can be issued.