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Poliisi - Yhteystiedot - Poliisiasema ja poliisilaitos
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In emergencies, always dial 112.
Prefer online services.
Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report.
Book an appointment beforehand, if possible.
For information about pending cases, contact the police department that is processing your case. You can request records and copies by contacting the police department or station.
If you wish, you can send a message to the police via the Police Secure Mail service. Learn more about the use of Police Secure Mail at poliisi.fi/en/secure-mail.
Police helpline
The police helpline gives advice on non-urgent matters regarding licences, appointment bookings, e-services and traffic surveillance.
Price of service
The cost for a call to the Police is
- the local network charge (pvm) if you call using a landline number
- cellular phone charge (mpm) if you use a mobile phone
- international call charge if you call from abroad.
You will pay for the call in line with your operator tariff. Waiting time is also paid for.
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Phone Numbers
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Automatic traffic surveillance, traffic penalty fees and requests for an administrative review+358 295 417917Mon–Fri 8.00–15.00
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Crime investigation+358 295 417921Mon–Fri 12.00–15.00
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Licence services, customer service+358 295 419800Mon–Fri 8.00–16.15
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Lost property+358 295 477912Mon 9.00–11.00, Fri 9.00–11.00
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Nationwide police customer service and bookings+358 295 419800Mon–Fri 8.00–16.15
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Permits for firearms+358 295 475249Mon–Fri 9.00–15.00
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Requests for investigation material+358 295 478801Mon 12.00–14.00, Thu 12.00–14.00
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Right to drive+358 295 475911Mon–Thu 9.00–11.00
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Security sector+358 295 473133Tue–Fri 9.00–11.00
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Svitchboard+358 295 470011
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Tip line+358 295 417931
E-mails-
Automatic traffic surveillance, traffic penalty fees and requests for an administrative reviewautomaattivalvonta@poliisi.fi
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Cancellation of a crime report, complement a crime report, and additional questionstutkinta-asiat.helsinki@poliisi.fi
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Communicationsviestinta.helsinki@poliisi.fi
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Feedbackpalaute.helsinki@poliisi.fi
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Firearms and the security sectoraseasiat.helsinki@poliisi.fi
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Helsinki Police Bandsoittokunta.helsinki@poliisi.fi
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Passports, identity cards, small-scale money collections and lotterieslupahallinto.helsinki@poliisi.fi
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Public eventsyleisotilaisuudet.helsinki@poliisi.fi
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Registrykirjaamo.helsinki@poliisi.fi
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Requests for investigation materialasiakirjatilaukset.helsinki@poliisi.fi
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Right to driveajo-oikeusasiat.helsinki@poliisi.fi
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Stakeholdersyhteistyo.helsinki@poliisi.fi
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Tipsvihjeet.helsinki@poliisi.fi
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News
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